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HomeMy WebLinkAbout2011/06/21 Item 10CITY COUNCIL AGENDA STATEMENT ~V/~ CITY OF '~`CHULAVISTA June 21, 2011 Item~~ ITEM TITLE: RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CHULA VISTA APPROVING A REVISED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT SERVICE AND AN ADDITIONAL SIDE LETTER AGREEMENT TO RECOVER EXISTING PROGRAM EXPENSES WITH LAIDLAW MEDICAL TRANSPORTATION INC, DBA AMERICAN MEDICAL SUBMITTED BY: REVIEWED BY: RESPONSE, AND AUTHORIZING EXECUTE THE AGREEMENT. FIRE CHIEF CITY MANAGER THE MAYOR TO 4/STHS VOTE: SUMMARY YES ~ NO ~X On December 11, 2007 the City Council approved the Revised and Restated Agreement with American Medical Response (AMR) for Basic and Advanced Life Support Ambulance Service (2007 Ageement). The 2007 Ageement became effective for the period of December 11, 2007 through May 31, 2011. The 2007 Ageement contained a provision for two additional three-yeaz extensions for AMR to continue providing ambulance services subject to the City's discretion. The 2007 Agreement also contained a provision for AMR to request rate adjustments for ambulance services. The current Ageement was temporarily extended for a period of thirty days and will expire on June 30, 2011. This resolufion will extend the ageement with AMR for a period of three additional yeazs and provide an option to extend the ageement another three yeazs. The Agreement also contains a "termination for convenience" clause in favor of the City. This agreement will increase the ambulance service rate by 7% each year. The side letter agreement with AMR wil] provide a pass through fee to the City for Emergency Medical Services related expenses to be recovered. ENVIRONMENTAL REVIEW The Director of Development Services has reviewed the proposed activity for compliance with the California Environmental Quality Act (CEQA) and has determined that the activity is not a "Project" as defined under Section 15378 of the State CEQA Guidelines because the proposal consists of a governmental plan of action related to the City's preparedness in the event of a natural or manmade disaster and which will not result in direct or indirect significant physical impacts on the environment. Therefore, pursuant 10-1 June 21, 2011, Item ~_ Page 2 of 5 to Section 15060 (c) (3) of the State CEQA Guidelines the activity is not subject to CEQA. Thus, no environmental review is necessary. RECOMMENDATION That Council approves the resolution. BOARDS/COMMISSION RECOMMENDATION Not Applicable. DISCUSSION The City is authorized by Government Codes Section 38794 and Municipal Code sections 5.10.310 - 5.10.340 to contract for ambulance services. The City has contracted with Laidlaw Medical Transportation, Inc. dba American Medical Response (AMR) for the provision of Basic and Advanced Life Support Ambulance services since 1989. The current agreement permits AMR to provide services to an Exclusive Operating Area (EOA) that was adopted by the County of San Diego. This EOA consists of the City of Chula Vista, Bonita/Sunnyside Fire Protections District, and the City of Imperial Beach. On December 11, 2007, the City Council adopted a revised and restated agreement (2007 Agreement) with AMR that clarified and reinforced the following key stipulations: • Defmition of service requirements and performance standazds to optimize service delivery • Minimum resource requirements for the number of ambulances, staffing and equipment to be deployed for the provision of service • Provisions for termination that would provide the City with adequate notice in order to avoid service interruptions • Insurance requirements for motor vehicles operated by AMR in order to protect the City from liability • Hold harmless provisions that indemnified the City from liability arising from negligence acts or omissions resulting from AMR's performance • Renewal provisions that provided the flexibility to extend the agreement at their own discretion This agreement will continue to clarify and reinforce the key provisions stated above. The side letter agreement also adds a method of recovering existing City expenses related to the City's service of delivering Emergency Medical caze. Specifically, the City is currently spending $54,000 annually on Basic Life Support equipment and training and an additional $368,000 annually for the EMS related dispatching contract with the City of San Diego. Increasing the ambulance rates that AMR collects an additional $264.32 per transport will yield the City $422,000 in additional revenue to recover current expenses. The City is working on enhancing our emergency medical services capabilities to our citizens and throughout the EOA system. In that effort, the City has been working with AMR to develop a plan to move Fire Department first response to the advanced life support ("ALS") level. The City believes that changing to an ALS first response system 10-2 June 21, 201 I, Item Page 3 of 5 will dramatically improve patient care and outcomes. It will also benefit AMR directly with increased operational efficiencies and costs savings as the transport agency. Working with AMR, the City moved a Battalion Chief position to a special project assigtunent last year to work on the ALS plan. Funding for this position was provided by AMR with the agreement that an increase in ambulance rate fees would be used to reimburse AMR for the funding. The previous contract, at the request of the other contracting parties, contained side-letter agreements establishing different rates for each entity. Chula Vista's side letter provides AMR the ability to collect an additional $33.10 in ambulance service rate per year for the next three years. The recovered expense of this ALS Plan is $167,000, which reflects the cost of the special assignment. The ALS plan has been developed and the City and bargaining group (Local 2180) continue to negotiate on labor issues related to the program. Once completed, an amendment will be necessary to the side letter between the City and AMR providing for Paramedic First Response from the City and a change in the ambulance service rates collected by AMR to fund the ALS program. Staff will return to Council with a full report detailing the service rate increase and implementation plan for ALS. Request for Increase in the Basic and Advanced Life Support Ambulance Transport Rates Pursuant to Section 5.7 of the revised and restated agreement, AMR has the reserved right to request a fee increase in the event of extraordinary cost increases occurring in any of the contract yeazs. Extraordinary costs are defined as an increase of 20% or more from the previous contract year in any of the following categories: • Vehicle physical damage insurance • Professional liability insurance • Worker's compensation insurance • General Liability Insurance • Gasoline, diesel, propane, oil and petroleum products • Pharmaceuticals or medical supplies Accordingly, the City Council reserves the right to approve or disapprove such a request. As part of this revised and restated agreement, AMR is seeking a 911 rate adjustment. This adjustment would bring the ALS Emergency Base Rate to $860.90. This rate remains in the lower 30% of rates found in Southern California and is substantially below the Average Base Rate experienced in San Diego County, which is approximately $1,591.00. The justification for increasing the ALS emergency ambulance transport fee to $860.90 and allowing this rate to increase by 7% each year throughout the contract extension period ending May 31, 2014 is attached and contained in an issue paper prepared by AMR titled: "American Medical Response, Ambulance Rate Increase Justification, June 2011" 10-3 June 21, 2011, Item rr Page 4 of 5 City of Chula Vista AMR Proposed ALS Rate Schedule: Contract Year Base Rate Requested Rate Year 1 Rate Increase Annual Ad'ustment Current $ 804.58 $ 860.90 $ 56.32 7% Jul 2011/12 $ 860.90 $ 60.26 7% July 2012/13 $ 921.16 $ 64.48 7% July 2013/14 $ 985.65 $ 69.00 7% City of Chula Vista AMR Proposed Rate Schedule (with Chula Vista Pass Through Fees): Contract Base Defibrillators ALS Study 80% of BLS Total Year Rate * Repayment Dispatch Equipment (3 yes) Contract and materials Current $804.58 July $860.90 33.10 232.32 32.00 $1,276.90 2011/12 July $921.16 33.10 232.32 32.00 $1,337.16 2012/13 July $985.65 n 33.10 232.32 32.00 $1,401.65 2013/14 *The defibrillator replacement is already part of the 2007 agreement. The new agreement simply continues it. DECISION MAKER CONFLICT Not Applicable Staff has reviewed the decision contemplated by this action and has determined that it is not site specific and consequently the 500 foot rule found in California Code of Regulations section 18704.2(a) (1) is not applicable to this decision. CURRENT YEAR FISCAL IMPACT There is no current year fiscal impact associated with this request. ONGOING FISCAL IMPACT A positive impact to the general fund is anticipated as a result of reimbursements from the transport fees of approximately $422,000. It is the recommendation of the Fire Department that these funds be set aside in the Fire Equipment Replacement Fund to fund future equipment needs including the replacement of Fire Appazatus. Once the fee has been in place and the actual funds available are identified, the Fire Department will return for Council authorization to transfer the funds to the Fire Equipment Replacement Fund. 10-4 June 21, 2011, Item ~(~ Page 5 of 5 At the same time a recommended policy discussing the authorized use of the Fire Equipment Replacement Fund will be brought forward for Council consideration. ATTACHMENTS 1) American Medical Response, Ambulance Rate Increase Justification, June 2011 2) Revised and Restated Agreement for Basic and Advanced Life Support Ambulance Services and Amendment to Agreement 3) Amendment to Ambulance Service Original Agreement between American Medical Response Ambulance Service, Inc. and the City of Chula Vista Prepared by: Dave Hanneman, Fire Chief, Fire Department 10-5 .,shibit °A° Hquigmeat List 4x4 Non Sterile 4xd Steve ABD Pads Ace W raps 3' • band Aids Chux • Cold Packs Defib Pads Eye Pads ° Flashlight ° Hot Packs Keriix • Occlusive Dressing • Sam Splints Stethoscope Tape -1 ° Transpore • Tape -1° Waterproof Tape -2" Bron Trauma Dressing Trauma Shears Triangu(arBandage - Toumlquet - Bulb Syr(nge 02 Wrench, small KY Jelly Packets- . Nasal Airway 12-36 fr • . Oral Airway, 0-5 Nasal Cannuta, Adult Nasal Cannuia, Ped 02 Mask, NRB, Adult 02 Mask NRB, Pad 02 Mask, Ped Collar each size NS, 500cc, Stenle Water, 50'dcc, Sterile Sharps Container Splini Arm & Leg each " izers Sta-8loks, Head Immobil Ambu-Bag, Adult set • Ambu-Bag, Ped. Set + Amhu-Bag, Infant set • Mask, Resuscitator, pad Qxygen 02 Rings 02 Wrench 02 Humidifier 02 Nebulizer Set 02. Nebulizer Adult 02 Nebulizer Ped NaCI Bullet, 3cc . Suction Cannister, 800cc w/Iid Suction Cannister, 12QOcc w/ Ild Suction Cath. Rigid Tip Suction Cath, Flexible, 6-18 fr, Each .Suction ConneGion Tubing Suction, Portable B/P Cuffs (Adult, Thigh, Ped, Infant) Gloves, Exam, Box each small, rned,.large Gbves, Stenle, pr Each 7,8 Hydrogen Peroxide Mask, Surgigl Mask, Hepa OB KR Plastic Bags, Clear Large Plastic, Bags, Clear, small Plastic, Bags, Red Plastic, Bags, Yellow, Large Mask, Resuscitator, Infant 10-6 EXHIBIT B Imperial Beach/ Bonita Paramedic Response Compliance Report Reporting Period through Imperial Beachl Bonita Contractual Compliance Responses Transports Exceptions 0 0 0 Compliance 00.00% Subzone Operational Performance Area Responses Transports Bonita 0 0 Imperial Beach 0 0 Exceptions 0 0 Granted Exemptions 0 Granted Exemptions Compliance % 0 OO.DO% 0 00.00% ConPidenrial and Prop rie~ary Info rmalion, Not for Public Distnbu[ion. Form and Format, ,c) 2007, Amorican Medical Response, Inc. 10-7 PARAMEDIC UNIT RESPONSE TIME SUMMARY District: Bonita PERIOD: Through Final Report Response Times (Received Total Runs Adjusted to On Scene) Exempt Runs Percent Accumulative% 00:00-01:00 MIN 0 0 0.00% 0.00% 01:01-02:00 MIN 0 0 0.00% 0.00% 02;01-03:00 MIN 0 0 D.00% 0.00% 03:01-04:00 MIN 0 0 0.00% 0.00% 04:01-05:00 MIN 0 0 0.00% 0.00% 05:01-06:00 MIN 0 0 0.00% 0.00% 06:01 - 07:00 MIN 0 0 0.00 % 0.00 07:01-08:00 MIN 0 0 0.00% 0.00% 08:01-69:00 MIN 0 0 0.00% 0.00% 09:01 - 10:00 MIN 0 0 0.00% 0.00% 10:01 - 11:00 MIN 0 0 0.00% 0.00 11:01-12:00 MIN 0 0 0.00% 0.00% Total Exemptions Requested: 0 Adjusted Compliance With Total Exemptions Granted: 0 Granted Exemptions: 00.00 12:01-13:00 MIN 0 0 0 0.00% 00.00% 13:01-14:00 MIN 0 0 0 0.00% 00.00% 14:01-15:00 MIN 0 0 0 0.00% 00.00% 15:01 - 16:00 MIN 0 0 0 0.00% 00.00% 16:01 - 17:00 MIN 0 0 0 0.00°/ 00.00 17101 - 18:00 MIN 0 0 0 0.00% 00,00% 18:01 - 19:00 MIN 0 0 0 0.00 % 00.00% 19'.01-20:00 MIN 0 0 0 0.00% 00.00% 20:00 MIN OR GREATER 0 0 0 0.00 % 00.00% TOTALS 0 0 0 00.0 % 00.00 Total Transports 0 Average Paramedic Response Time: 0.00 Prepared by William Meixner, AMR -San Diego, Utilizallon Analyst 10-8 PARAMEDIC UNIT RESPONSE TIME SUMMARY District: Imperial Beach PERIOD: Through Final Report Response Times (Received Total Runs Adjusted to On Scene) Exempt Runs Percent Accumulative 00:00 - 01:00 MIN 0 0 0.00 % 0.00 01:01 - 02:00 MIN 0 0 0.00% 0.00% 02:01-03:00 MIN 0 0 0.00% 0.00% 03:01-04:00 MIN 0 0 0.00% 0.00% 04:01-05:00 MIN 0 0 0.00% 0.00% 05:01-06:00 MIN 0 0 0.00% 0.00% 06:01 -07:00 MIN 0 0 0.00% 0.00% 07101-06:00 MIN 0 0 0.00% 0.00% 08:01 -09:00 MIN 0 0 0.00% 0.00% 09:01-10:00 MIN 0 0 0.00% 0.00% 10:01-11:00 MIN 0 0 0.00% 0.00% 11'01 - 12:00 MIN 0 0 0.00% 0.00% Total Exemptions Requested: 0 AdJusted Co mpliance With To[al Exemptions Granted: 0 Granted Exemptions: 00.00 12:01-13:00 MIN 0 0 0 0.00% 0000% 13:01 - 14:00 MIN 0 0 0 0.00% 00.00 14:01 - 15:00 MIN 0 0 0 0.00% 00.00 15:01-16:00 MIN 0 0 0 0.00% 00.00% 16:01 - 17:00 MIN 0 0 0 0.00% 00.00% 17:01 - 18:00 MIN 0 0 0 0.00% 00.00 18101 - 19:00 MIN 0 0 0 0.00% 00.00% 19:01-20:00 MIN 0 0 0 0.00% 00.00% 20:00 MIN OR GREATER 0 0 0 0.00 % 00.00% TOTALS 0 0 D 00.0% 00.00 Total Transports 0 Average Paramedic Response Time: 0.00 Prepared by William Meitner, AMR -San Diego, Utilization Analys[ 10-9 PARAME171C UPVIT RESPONSE 71ME SUMMARY district. Chula Vista PERIOD: Through Final Report Response Times (Rereivetl Total Runs to On Scene) Exempt 00:00 - 01:00 P41N 0 O i:01-02'AO MIN 0 02,01-03:00 MIN 0 03.01 -04.00 MIN 0 04'.01 - OS.OC MIN 0 05:01-06:00 MIN 0 06'.01 -07'.00 MIN 0 U7',01 - 08:00 MIN 0 0801 - 09.00 MIN 0 09:01-10:00 MIN 0 Total Exemptions Requested: 0 Total Exemptions Granted : 0 10'.CI - 11:00 MIN 0 0 11:01-12:00 MIN 0 0 1201 - 13:00 MIN 0 U 13101-14:00 MIN 0 0 14'.01 - 15'.00 MIN 0 0 15:01-16:00 MIN 0 0 1601-17.00 MIN 0 0 17:01-18:00 MIN 0 0 18'.01 - 19:00 MIN 0 0 1901-20:00 MtN 0 0 20'.00 MIN OR GREATER 0 0 TOTALS 0 0 Total Transports D Average Paramedic Response Time', 0.00 Prepared by William Meixner, AMR -San Dicgc, Utilization Analyst Adjusted Runs Percent Accumulative 0 0.00 % 0.00 D ooo% o.oo% 0 0.00 % 0.00 0 0.00% 0.00 0 O.CO% 0,00% 0 0.00% 0.00% 0 0.00 % 0.00% 0 0.00°% 0.00% 0 0.00 % 0.00 0 0.00 % 0.00% Adju sted Compliance With Granted Exemptions: 00.00 0 0.00% 00.00% 0 0.00 % 00.00% 0 0.00 % 00.00 0 0.00% 00.00° 0 0,00% 00.00% 0 0.00% 00.00% 0 000% 00.00% 0 0.00% 00.00% 0 0.00% 00.00% 0 0.00 % OO.OC% 0 0.00% 00.00% 00 00.0% 00.00% 10-10 ~tP`e~ir~tF , Exhibit C fiY ~ q ~ O ~ _ _ ~ saN ~tw.vo ~ w Paramedic Excepfiion Report Response Exemption Request Form Unit: Incident #: Location: M Received: Dispatched: Crew Members: Responded From: I Dispatcher'. Dispatcher Notes: Exception Notes: Date: Compliance Zone: I Enroute: Onscene: Dispatch Time: Response Time: Aire Departmen4 Review Reviewer's Comments: Request Approved (or Exemption ~ Request Denied '. I Reviewed by (print). Reviewer's Signature= _. _ _ _- ~~-~~ Exhibit D SOUTH BAY FEE SCHEDULE CHARGE BONITA CHULA VISTA IMPERIAL BEACH ALS Base Rate $ $ - $ - ALS 2 Base Rate $ - $ - $ - 8L5 Emergency Base Rate $ - $ - $ - Mlleage $ - $ - $ - Oxygen $ - $ $ " Night Charge $ - $ $ - Treatment only $ - $ - $ "*additional supplies as used ~~-12 EXHIBIT E INSURANCE REQUIREMENTS FOR AMR ("CONSULTANT") Consultant must procure insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of the work under the contract and the results of that work by the consultant, his agents, representatives, employees or subcontractors and provide documentation of same prior to commencement of work. The insurance must be maintained for the duration of the contract. Minimum Scope of Insurance Coverage must be at least as broad as: 1. Insurance Services Office Commercial General Liability coverage (occurrence Form CG0001 or equivalent) 2. Insurance Services Offce Form Number CA 0001 covering Automobile Liability, Code 1 (any auto). 3. Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. 4. Professional Liability or Errors & Omissions Liability insurance appropriate to the consultant's profession. Architects' and Engineers' coverage is to be endorsed to include contractual liability. Minimum Limits of Insurance Contractor must maintain limits no less than: 1. General Liability: $5,000,000 per occurrence for bodily injury, personal injury (Including operations, and property damage. If Commercial General Liability products and completed insurance with a general aggregate limit is used, either the operations, as applicable.) general aggregate limit must apply separately to this projecUlocation or the general aggregate limit must be twice the required occurrence limit. 2. Automobile Liability: $2,000,000 per accident for bodily injury and property damage. 3. Workers' Compensation Statutory Employer's Liability: $1,000,000 each accident $1,000,000 disease-policy limit $1,000,000 disease-each employee 4. Professional Liability: $2,000,000.00 each occurrence 1 10-13 Deductibles and Self-Insured Retentions Any deductibles or self-insured retentions must be declared to the City. Other Insurance Provisions The general liability, automobile liability, and where appropriate, the worker's compensation policies are to contain, or be endorsed to contain, the following provisions: The City of Chula Vista, its officers, officials, employees, agents, and volunteers are to be named as additional insureds with respect to liability arising out of automobiles owned, leased, hired or borrowed by or on behalf of the consultant, where applicable, and, with respect to liability arising out of work or operations performed by or on behalf of the consultant's including providing materials, parts or equipment furnished in connection with such work or operations. The general liability additional insured coverage must be provided in the form of an endorsement to the contractor's insurance using ISO CG 2010 (11/85) or its equivalent. Specifically, the endorsement must not exclude Products /Completed Operations coverage. 2. The consultant's General Liability insurance coverage must be primary insurance as it pertains to fhe City, its officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers is wholly separate from the insurance of the contractor and in no way relieves the contractor from its responsibility to provide insurance. 3. Consultant shall endeavor to provide thirty (30) days' prior written notice to the City by certified mail, return receipt requested of any cancellation of coverage. 4. Coverage shall not extend to any indemnity coverage for the active negligence of the additional insured in any case where an agreement to indemnify the additional insured would be invalid under Subdivision (b) of Section 2782 of the Civil Code. 5. Consultant's insurer will provide a Waiver of Subrogation in favor of the City for each required policy providing coverage during the life of this contract. If General Liability, Pollution and/or Asbestos Pollution Liability and/or Errors & Omissions coverage are written on a claims-made form: 1. The "Retro Date' must be shown, and must be before the date of the contract or the beginning of the contract work. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract work. 3. If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a "Retro Date" prior to the contract effective date, the Consultant must purchase "extended reporting" coverage for a minimum of five (5) years after completion of contract work. 10-14 4. A copy of the claims reporting requirements must be submitted to the City for review. Acceptability of Insurers Insurance is to be placed with licensed insurers admitted to transact business in the State of California with a current A.M. Best's rating of no less than A V. If insurance is placed with a surplus lines insurer, insurer must be listed on the State of California List of Eligible Surplus Lines Insurers (LESLI) with a current A.M. Best's rating of no less than A X. Exception may be made for the State Compensation Fund when not specifically rated. Verification of Coverage Consultant shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. Subcontractors Consultants must include all sub-consultants as insureds under its policies or furnish separate certificates for each sub-consultant. All coverage for sub-consultants are subject to all of the requirements included in these specifications. 10-15 _.. ' _ p p '' iI g ','z ~p ~r S a , rs ~~P:; ~..s1~A"5. F) N~~Ila+.~ ~~ A' ~~C` , G~k'a ~~~F N IIJ~k~ N.o-'. ~'~~h`5;~i 11~R3~B.., 9.s ll.nl fie. C ~'e. } _ Y1~IS t~~H'fl~fi( Pfd 15,c5UELl r,,6,'l f5}l7fFh~G'G If41 ~~*hlRTlt7id OSSL'/ R1QE? 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L' st4-..,-., .-,.,. i". ..r»~,. ,,.. ... .,.. .,.. .-....-~_.._-..- --_.. _.-_- . .,.,~,._ ? .~.•..._..- -~- -- .-°`"-., ~r49y~e FnV;f1 I1f;P711d-t t.~t!rPC7ir rtTlt7:7. Y.II r,C,1l L:. t~7ears'*scf. d1i.,fJ'3u S~riCf+!'-09) `iilszAi rilt6)nan~n wr i.,uca a.eA matina':~*,d ax.zllstt aP 61CV3CiU ~~-~6 -yy pp--pp77- _(~ I ~q~Tq ~~>~~~~~? ~ ~ ~~~ ~~~ ~~ ~ ~~~ ~~ ~~~~ Se.4110'1715319C5 SATE (MMIODfIV) ~ 8 1 ? 4a tl / 6 o3~z~rm11 -_-- - reuoucea mIARSR usa IFIC. 1 zaa n: ~ I smEET, su iTE 2mo DENVEP., CO 80202-.v'34 8 50 5 3 9-1 2yl5-,AWUP-11/12 INSURERS AFFORmING CUVGRAGE NAIC# ussulxe° nasuRER G: FJ.-RGBJCY M..[`f AL SER`/CF9 GORPORATOW -- --- --- -' INSURER H - - _- 6200 SOUiH SYRAC,ICE WAV,SUITE 200 GREENWOOD NIl1~.GE, CU W111-0797 INSURER I: INSUNER J-. j ~GXT `$1,On0,OC0 JIR APPLIES TO GBCESG WC POLICY N0. NlCUC4GA70927 INSURER A -ACE APAERICAN INSURANCE CCMPANV POLICY F: ISA H0867;f1Ui f,OVERAliE- AUTOMOBILE IJABIU i Y (NYC POLICY TERM'. 07;01111 1001/01/12 LIMIT. $50,000 COMBINED SINGLE LIPAIf C F_ RT I P I C A~ T 13 I-101_ D F_ R Amencan Netlic~l ResNronse n803 Balbuz Av nue Style 150 Sen Jmyo CA. 17123 a'a l'y+13 10-17 :h ~Sii In<~~~~ ~~ ~ ~ ~~ A.h<'lfllmef ~'~°Yii..ti-.. ~-~ ~~-v.rir%cJ 13xhibit °8' DePinitiaae The definitions included in California Code of Regalations, Title 22, Division 9, Chapters) - 9; California Code of Regulations, Title 13, Division Z, Chapter 5, Article 1; and Division 2.5, Chaptets2 - I 1 of the California Health and Safety Code, shall apply to this Agreement Mess the Agreement indicates otherwise. By way of example such definitions shall include, bui not be limited to EMT, EMT-lA, EMT• Paramedic, Paramedic, Emergency Medical Services Agency and/or Medical .Director. 1) Ambulance is defined as any motor vehicle which meets current specifications and is licensed as an ambulance by the State of Califoornia and is permitted. in the County of Saa Diego. 2) Arrival at lncideat Location is defined as the moment the EMS personnel notify an appropriate Cammuaications Center that an emergency response unit is at its parking position at the scene of an incident (e.g., the entrance to a speeific apartment buiIdiag, not meroly the entrance to the aparment cootplex is general; or an actual collision scene -not merely as approach location within sight of the collision). For purposes of this paragraph, arrival at locked gates of a ocarpsacy shall constitute arrival ae shag amva] at an appropriate ordesigaated staging area or "stand-back" location. 3) Beek-w is defined as assistance from another a null not naimally azsigned to tlu EOA from outside the. EOA by responding into the Exclusive Operating Area at the request of AMR. 4) CaII{s) far 5avice shall mean requests for emergency medical ambulance service received by Heartland Fire Communications Center or other Public Safety Answering Point serving rho Service Area. 5) CM5 means Craters £or Medicare and Medicaid Services. This agency of the United States Department of health and Human Services was formally knmva as rho Aealtlt Care Financing Administration (HCFA). 6) Computer-aided Dispatch (heceinatter referred to as "CAD's is a system of computer hardware and software that facilitates call taking, resource dispatch and deployment, dispatch and unit times documentation, creation and real lima maintenance of incidents, data base and management iaformatioa system. 'i7 Codc 2 is a response to an emergency which has been designated in strict accordance with approved protocols as non-life threatening at call reception by appropriate AMR Commuaicaions personnel or other appropriate Public Safety Answering Point (hereinafter referred to as "FSAP'~ personnel. Vehicles responding Code 2 shall obey all traffic signs and respond without the use of the siren 10-18 S) Coda 3 is a response to an emergency which has been designated in strict accordance with approved grotocols as fife-tbreatenutg by appropriate AMR Cotnmunieatioas personnel or other appropriate PSAP personnel Vehicles responding Code 3 s1ra11 respond as quickly as possible using lights and sires and may move through traffic against directional signs if ii can be done safely. 9) AMR Communications Ceattt is the central medical emergency dispatch center from which all emergency ambulances operating in the ESA are dispatched sad controlled. 10) Emer&ancY is defined as a perceived Leed for immediate medical attention ar as incident in which the potential for such need for immediate medical attention is perceived by emergency medical Personnel or public safety personnel, and ~in which a delay is providing such services may aggravate the medical condition or cause the loss of life. 11) Emeracncv Medical Dispatch (hereafter refetzod to as °EbtD'~ is a pmotocol drives system of caller interrogation that allows eomm„ni~tiona personnel trained a9 Emergency Medical Dispatchers to provide medical care instructiops, including bleeding cgntrol, airway management, and CPR 12) Exception is a lafE response as determined by response time criteria. a) Exclusive Operating Area (hereinafter referred to as "EOA"} is defined as the EMS area or sub-area dethted in the EMS plan within which only the designated emergency medical taro and transport service may provide pre- hospital emergency medical care and iratrspart services in response to calls received through the 9-I-1 system for a defined period of time_ For purposes of this Agreement, the BC+A refers to the geographical boundaries of the City of Chula Vista, Imperial Beach sad BonitalSutrnyside Fire Prntectioa District 13) Exemntian is a determination to exclude an EM5 event ttnm the predetermined response time criteria due to factors outside AMR's control. 14) First Responder Agency, for purposes of this Agreement, is defined as any pub&c agency that has a current agreement with AMR, approved by the County, to respond to medical emergencies when dispatched in order to assess the scene, initiate emergency medical treatment sad document care prior to the arrival of the ALS Transport Team. 15) Medical Direction is direction given to EMS personnel, in accordance with EMS agency policy, either by AMR Medical Director or by the Cormty EMS Medical Director, through standing orders, ar through direct voice contact with a Base Station Physician or with an approved mobile intensive care muse (hereinafter' referred to as "MICN') with or without vital sign telemetry. 10-19 1 ~ Response Data is the measurement of time lapsed on a continuum of response to a 9-1- l call. The components of time measured for a response to a 9-1-] call are defined as Follows: a) D--9i. coverv -time ofincideat until dispatcher receives 9-1-1 call; b) Dispatch -time from 9-1-] call to dispatch of first responder and transport ambulance; c) First Response -time of unit notification until arrival of first response unit at I incident location; d) Response Time -time of unit notification until arrival of Transport Unit at incident iacatioa; e) Scene Time -time of arrival of First Response emit or Transport Unit at incident location until they leave the scene. Scene time is calculated separately for First Responders and Transport team; f) Transport tithe -time Transport Unit leaves the scene aatiI amval at hospital; and gJ Back in Seavice -Time Transport unit at hospital is clean sad ready for smother call. 17) Service Area -Each PARTICIPATING AGENCY (City of Chula Vista, City of Imperial Beach and the )3oaitalSurmyside Fim Protection District) is a separate and distinct Service Area The thrt:e Service Areas compose the EOA. 18} Stead-by Service is defined as the dispatch of an ambtilaace unit by AMR Commrmications Center at the epeafic request of a public safety agency to a position of inmmediate availability. This does not include apre-arranged stand tsy request for activity of any duration, such as concerts, sporting events, ere. 14) SYStem Status Manattement Plan is an algorithm and written opcratiag procedures for on-line, real time management of system resources through system deployment, posting patterns and redeployment of units and u~t hours w meet the ongoing demand of the system and to optimize system coverage consistent with real time needs of the system. . 10-20 CONTINUATION CERTIFICATE The RLI Insurance Company (hereinafter called the Surety) hereby continues in force its Bond No. CMS250681 in the sum of Three Hundred Thousand and NO/100 Dollars ($300,000.00) dollars, on behalf of Laidlaw Medical Transportation, Inc. dba American Medical Response in favor of the City of Chula Vista, Imperial Beach Fire Department and Bonita/Sunnyside Fire Protection District for the (extended) term beginning on the 1st day of June 2011, and ending on the 1st day of June 2012, subject to all the covenants and conditions of said Bond. This Continuation is executed upon the express condition that the Company's liability shall not be cumulative and shall be limited at all times by the amount of the penalty stated in the bond. IN WITNESS WHEREOF, the Company has caused this instrument to be signed by its duly authorized Attorney-in-fact and its corporate seal to be hereto affixed this 2" day of May, 2011. Laidlaw Medical Transportation, Inc. dba American Medical Response Principal By: RLIlnsurance Company Surety By: ' Kristin Tennien, Attorney-in-fact 10-21 RL ~ ® RLI Surety P.O. Box 3967 ~ Peoria, II. 61612-3967 Phone: (800)645-2402 ~ Fax: (309)689-2036 www.rlicorp.com Know AU Men by These Presents: POWER OF ATTORNEY RLI Insurance Company That this Power of Attorney is not valid or in effect unless attached to the bond which it authorizes executed, but may be detached by the approving officer if desired. That RLI Insurance Company, an Illinois corporation, does hereby make, constitute and appoint: Douglas Bawler James Bel] Joan Armstrong I{ristin Tennien jointly or severally in the City of Denver State of Colorado its true and lawful Agent and Attomey in Fact, with full power and authority hereby conferred, to sign, execute, acknowledge and deliver for and on its behalf as Surety, the following described bond. Any and all bonds, undertakings, and recognizances in an amount not to exceed Ten Million Dollars ($10,000,000) for any single obligation. The acknowledgment and execution of such bond by the said Attomey in Fact shall be as binding upon this Company as if such bond had been executed and acknowledged by the regularly elected officers of this Company. The RLI Insurance Company further certifies that the following is a true and exact copy of the Resolution adopted by the Boazd of Directors of RLI Insurance Company, and now in force to-wit: "All bonds, policies, undertakings, Powers of Attomey or other obligations of the corporation shall be executed in the corporate name of the Company by the President, Secretary, any Assistant Secretary, Treasurer, or any Vice President, or by such other officers as the Boazd of Directors may authorize. The President, any Vice President, Secretary, any Assistant Secretary, or the Treasurer may appoint Attorneys in Fact or Agents who shall have authority to issue bonds, policies or undertakings in the name of the Company. The corporate seal is not necessary for the validity of any bonds, policies, undertakings, Powers of Attomey or other obligations of the corporation. The signature of any such officer and the corporate seal may be printed by facsimile." IN WITNESS WHEREOF, the RLI Insurance Company has caused these presents to be executed by its Vice President with its corporate seal affixed this 7th day of October 2009 NCE •" "~y~~:...,,oo~~,, RLI Insurance Company State of Illinois ` ' S Fi A L.: BY '"` 1( SS Roy C. Di Vice President County of Peoria J "o~<LiN0~5+ `` CERTIFICATE On this 7th day of October 2009 before me, a Notary Public, personally appeazed Rov C Die ,who being by me duly sworn, acknowledged that he signed the above Power of Attorney as the aforesaid officer of the RLI Insurance Company and acknowledged said instrument to be the voluntary act and deed of said corporation. .~' Jac eline M. Bocl~ r Notary Public aui "OFFICIAL SEAL" i ~ere~: JACQUELINE M. aOCKLER ~~++~ COMMISSION EXPIRES OJ/01/10 I, the undersigned officer of RLI Insurance Company, a stock corporation of the State of Illinois, do hereby certify that the attached Power of Attomey is in full force and effect and is irrevocable; and furthermore, that Lhe Resolution of the Company as set forth in the Power of Attorney, is now in force. In testimony whereof, I have here~~n~[¢ set my hand nd the seal of the RLI Insurance Company [hisa=day of ~~ , ~_ RLI Insurance Company By: Roy C. Di Vice President a~~~,o A0059207 Attachment 1 AMERICAN MEDICAL RESPONSE AMBULANCE RATE INCREASE JUSTIFICATION JUNE 2011 As part of this contract amendment, American Medical Response (AMR) is seeking a 911 Rate adjustment. This adjustment would bring the ALS Emergency Base Rate to $860.90. This rate remains in the lower 30% of rates found in Southern California and is substantially below the Average Base Rate experienced in San Diego County, which is approximately $1,591. The scale of the needed rate increase occurs because of the unique economics of utilizing health insurance (or health care reimbursement) as a vehicle for revenue generation. Unlike most fee-for- service rates with which most municipal organizations are familiar -where one-dollar of rate increase closely approximates one-dollar of additional revenue, rates reliant primarily on health insurance are much less responsive. For example, in the case of this rate request, each additional dollar attached to a new rate increase will generate only about 16-cents in new revenue. Impact of Insurance payments on ability to collect revenue The fundamental difference between traditional fee-for-service charges and charges reliant on reimbursement of health insurance or government payers (i.e. Medicare) is the concept of "marginal collection rate." Because of this impact, less than 16-cents of every additional dollar billed will ultimately be collected within the Southbay system. The reason for this is related to the realities of Medicare and the health insurance industry. Revenue of any health care system is divided into various methods of payment represented by the various forms of payment for healthcare services. Typically these categories include the following: 1. Medicare 2. Medicaid {Medical) 3. Third Party Payers (Insurance Companies) 4. Private Pay Each of these payers has a given "elasticity" of rate increases that they will recognize. Medicare and Medicaid, for example, each set a given rate that they will pay for a service and will not pay above that amount regardless of the amount charged. If 20% of the payer mix is paid by Medicare, then any rate increase above the Medicare "profile" amount will go uncollected. The same is true for Medicaid {Medical), except that the allowable rates for Medicaid are even lower {in mostinstances)than Medicare. The ability to recognize net revenue for each dollar of rate increase becomes more difficult as the patient charge increases. Therefore, it can be seen that many rate increases may seem large, but the actual ability of the health care provider to see any net revenue can be as low as 5% on each additional dollar added to a charge. This phenomenon partly explains the shocking reality of seemingly unreasonable hospital bills received 6y patients. 10-23 When applied to the rate request at hand, the following can provide a brief summary of the issues and impacts. SUMMARY AND STATEMENT OF FACT AMR has submitted a request for a base rate adjustment of 7% to $860.90 The $860.90rate proposed is still below the average ALS ease Rates found in the current market and is, in fact, in the lower 354'° of rates in the County. Based upon current marginal collection rates, the proposed rate increase represents an increase of $56.32 per transport Of this, AMR will net only $9.01 per transport. This represents a realized rate of increase of only 1% of base rates charged. AMRs expenses are extra-ordinary in that Medical and Transportation CPI rates have averaged 4.2~° and 4.7~ respectively over the past 3-years while consumer CPI has averaged 2.6%. AMR is particularly susceptible to increases in fuel which has brought the annualized transportation inflation factor to close to 124'o during several of the past 8 quarters. The annualized rate of realized revenue to AMR on an annual basis is 1.1%. Additional expenses to be incurred by AMR in the new Southbay Contract include; requirements to paint ambulance fleet Red, purchase Navy blue uniforms and the administration of Fire Department Vaccination Program. The table below illustrates that a 7~° annual rate increase will yield no more that 1.1% increase per year over the term of the agreement. This results in between $9.01 and $11.06 of additional revenue realized per transport. Year Rate 7%COIA Increase Rate Delta Marginal Collection Rate [det Realized Effect per Transport % Realized 2011 $ 504.58 $ S6o.90 $ 56.32 16.0% $ 9.01 1.1% 2012 $ 860.90 $ 921.16 $ 60.26 16.0% $ 9.64 1.1% 2013 $ 921.16 $ 985.65 $ 64.48 16.0% $ 10.32 1.1°/a 2014 $ 485.65 $ 1,054.64 $ fi9.00 15.0% $ 10.35 1.1% 2015 $ 1,054.64 $ 1,128.47 $ 73.82 15.0% $ 11.07 1.1% 2016 $ 1,128.47 $ 1,2D7.46 $ 78.99 14.0% $ 11.06 1.0% 10-24 Attachment 2 THE ATTACHED AGREEMENT HAS BEEN REVIEWED AND APPROVED AS TO FORM BY THE CITY ATTORNEY'S OFFICE AND WILL BE FORMALLY SIGNED UPON APPROVAL BY THE CITY COUNCIL ~1~ , ~~ Glen R. Googins r>~~:~ 7 City Attorney Dated: ~ ~" ~ ~ - ~ AMENDED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT AMBULANCE SERVICE BETWEEN THE CITY OF CHULA VISTA AND AMERICAN MEDICAL RESPONSE AMBULANCE SERVICE, INC. 10-25 REVISED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LRE SUPPORT AMBULANCE SERVICES This REVISED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT AMBULANCE SERVICE ("Agreement') is entered into effective as of July 1, 201 l ("Effective Date"), by and between the CITY OF CHULA VISTA ("CITY"), a municipal corporation, together with Imperial Beach Fire Department and Bonita/Sunnyside Fire Protection Disu~ict (collectively °PARTICIPATING AGENCIES") and AMERICAN MEDICAL RESPONSE AMBULANCE SERVICE, INC. F/K/A LAIDLAW MEDICAL TRANSPORTATION, INC., a Delaware corporation, dba AMERICAN MEDICAL RESPONSE, ('`AMR"). WITNESSETH A. WHEREAS, within the City of Chula Vista, there is a public health and safety need for effective and efficient basic and advanced life support emergency and non- emergency ambulance services; uid B. WHEREAS, various shidies and actual practical experience have clearly demonstrated that conumulities of the approximate size and population of Chula Vista are best assured of receiving the highest level of emergency and non- emergency ambulance transportation services at the lowest cost to the consumer where service calls are originated through the 911 system if said services are delivered by a single, competent provider on an exclusive basis; and C. WHEREAS, the C[TY is authorized by Government Code Section 38794 and Municipal Code Sections 5.10.310-5.10.340 to contract for ambulance services as public convenience requires; and D. WHEREAS, pursuant to California Health and Safety Code Section 1797.224, the County of San Diego (`'County") has adopted a plan, in which it has designated an "exclusive operating area" ("EOA") defined as that part of San Diego Cormty generally known as the City of Chula Vista, Bonita/Sunnyside Fire Protection District, and the City of Lnperial Beach, for which EOA the CITY is empowered to contract and E. WHEREAS, the City of Chula Vista Fire Department participates in the EOA's first responder system responding to all emergencies originated in the 911 system; and F. WHEREAS, o^ May 9, 1989, City and Med-Trans, dba Hartson Medical Services, which has since been acquired by AMR, entered into an agreement for the provision of basic and advanced life support and emergency and non-emergency service; such agreement was amended on November 26, 1996 (as amended, the "Original Agreement"); and 1 10-26 G. WHEREAS, on June 1, ?002, CITY, AMR, and PARTICIPATING AGENCIES entered into an Amended and Restated Agreement for Basic and Advanced Life Support Ambulance Services with an option to extend the Agreement; H. WHEREAS, on December 3l, ?007, CITY, AMR, anti PARTICIPATING AGENCIES entered into a Revised and Restated Agreement for Basic and Advanced Life Support Ambulance Services with an option to extend the Agreement; I. WHEREAS, on May 31, 2011, CITY, AMR and PARTICIPATING AGENCIES entered into an Amendment to the Agreement extending the Revised and Restated Agreement for thirty (30) days; and J. WHEREAS, the parties' desire to extend the Agreement, with revised and restated terms and conditions, as set forth in this REVISED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED L[FE SUPPORT AMBULANCE SERVICE. NOW, THEREFORE, in consideration of the muhral promises herein contained and for other good and valuable consideration, receipt of which is hereby adaiowledged, the parties agree as follows: SERVICES AMR shall, without cost to PARTICIPATING AGENCIES, perform the following services to fl1e satisfaction of PARTICIAPATING AGENCIES: 1.1 Provide pre-hospital Advanced Life Support ('`ALS") and Basic Life Support ("BLS") emergency medical care and transport services in response to medical calls for service received through 9l 1 and/or public safety dispatch and communication centers for calls within the EOA, twenty-four (24) hours each day, seven (7) days a week without inteiTUption, without regard to the patient's financial status. 1.2 AMR shall meet a maximum response time often (10) minutes for 90 percent of all ALS emergency calls dispatched for each Service Area on a monthly basis. 13 AMR shall respond to all calls downgraded to BLS calls within twenty (20) minutes for 90 percent of the calls dispatched for each Service Area on a monthly basis. 1.4 Response time shall be calculated from the time that a dispatch is received by AMR for the first dispatched ambulance until the time that the first ambulance arrives on the scene or at the designated staging area as designated by the incident commander. If an ALS call is downgraded, the above maximum response time shall not apply; however, AMR shall be responsible for responding to such a downgraded call as is required for a BLS response. 10-27 I.5 At a minimum AMR shall provide four (4), Type III ALS capable ambulances, operating twenty-four (24) hours per day; and an additional Type [II, ALS ambulance operating rivelve (I2) how's per day, normally posted within the EOA. 1.6 Only ALS responses shall be rendered in direct response to calls for medical emergencies originating from the 911 system or requests from public safety dispatch and/or communications centers. L7 Participate in disaster preparedness [raining with EOA personnel. This training shall be in accordance with San Diego County and EOA disaster plans and consist of two (2) training sessions and participation in two (2) exercises per year in order Co ensure effective coordinatio^ between AMR and EOA employees during disaster operations. AMR wilt provide a representative in Chula Vista's Emergency Operations Center when reasonably required by local emergency. 1.8 Provide and maintain a minimum of one (1) 800 MHz mobile radio per ALS unit with compatible with first responder fire agency radio frequencies within the EOA, `'Central Zone" and "Metro Zone". Provide and maintain a minimum of one (1) 800 MHz portable radio per ALS unit compatible with first responder fire agency radio frequencies within the EOA, "Central Zone" and "Metro Zone." AMR units assigned to emergency 911 incidents within the EOA will follow radio procedures mutually agreed to between AMR and fire agencies. AMR will participate in the RC[P project which includes AVL capabilities. AMR writs assigned to incidents will comply with the Incident Command System, and report to the Incident Conunander (IC) for assigmnent on the assigned Command and Tactical radio frequencies. AI I AMR dispatch data shall be captured electronically on a "real-time" basis with a computer system capable of providing information to CITY with respect to address, times of dispatch, response times, arrival times and unit identifier. AMR will work with EOA members in developing area specific radio identifiers and designators. 1.9 Participate iu emergency medical services ("EMS") system activities including development and operation of automatic and muhial aid agreements, disaster drills, paramedic ride-atongs, paramedic intern training, and continuing education programs. AMR also agrees to attend and participate in meetings called at reasonable frequencies by the CITY for the purpose of Alarming and coordinating EMS service. 3 10-28 AMR Feld supervisory staff shall be trained at ICS 300 level within six (6) months of implementation of this agreement. AMR ambulance crews shall be trained at ICS 100 & 200 within six (6) months of implementation of this agreement. AMR will provide proofot this training. Joint Training: AMR and CITY shall establish joint training efforts for the salve of better patient care and teamwod< between both agencies. AMR and CITY will establish a mutually agreed upon joint training curriculum and corresponding training calendar for both BLS and ALS. Such training will take place within the C1TY, and can be attended by both AMR and CITY crews. This training will be open to other participating agencies. Examples may include: CPR Provider Course EMT Defib / ETAD / AutoPulse Audi[ (3 times annually) hlfection Control practices & procedures (4 hours) Protocol Updates Skills Day (Spinal Immobilization, Helmet removal, Traction Splint, FAST Splint, KED device, Splinting, OB, SOF T tourniquet, etc.) MC1 (START Triage, Triage Tags, Position roles and responsibilities, Treatment areas, Co. MCA Trailers, etc.) Documentation / CQI Issues Using aero-medical resources AMR and CITY will ensure adequate qualified instructors. AMR will provide Instructor Training for CPR and First Aid for the department instructors of the other partner agencies. tf staffing levels decrease due to training needs AMR agrees to staff a Medic Unit for the duration of the training. EOA Paramedic Knowled«e/Skills/Proficiency Retention: AMR shall accommodate to the best of their ability and provide interested EOA Fire paramedics part-time employment subject to AMR's collective bargaining agreements and their standards related to hiring and retention of employees. Such accommodation is intended for retention of ALS lmowledge and skills. AMR and City will enter an agreement suitable to both agencies a paramedic mentorship program. Such program is designed to allow current EOA paramedics the opportunity to practice and function as paramedics while on-duty for the CITY, but under the direcC supervision of an AMR paramedic. Such program will also have to receive approval from the County Medical Director. 4 10-29 1.10 Provide a complaint procedure as outlined herein: Whenever a complaint is received, regardless of whether from a health care agency, public safety agency, a patient, or the general public, an Incident Report Fonm shall be completed. The field supervisor shall conduct the initial investigation with emphasis placed on identification of potential system failures and defciencies, recommendations for short and Long range corrective actions, and the documentation of facts for future review and reference. Whenever possible, an immediate face-to-face response shall be made by a member of AMR' s management team. All documentation on complaints and a-iticisms shall be maintained for at least three (3) years and a copy forwarded to appropriate PARTICIPATING AGENCY within thirty (30) days of resolution or, in a case where no resolution is reached, the CITY Manager of the PARTICIPATING AGENCY or his or her designee shall be notified within two (2) business days of determining that the matter is not resolvable. I.I 1 AMR shall resupply the Eire Departments of PARTICIPATING AGENCIES with medical supplies and related emergency medical equipment, including Personal Protective Equipment and disposable semi-automatic defibrillator supplies contained within the lisC of equipment and supplies described in Exhibit "A," up to a maximum cost ("Maximum Resupply Obligation") per fiscal year (July tlm~ough Jrme). a. For equipment and supplies not exchanged one-for-one at the scene, beginning July 1, 2011, the Maximum Resupply Obligation shall be $16,500. AMR's Maximum Resupply Obligation shall be increased each fiscal year thereafter by 10 percent per year, not to exceed $20,000 for any fiscal year during the term of this Agreeiilent or subsequent extensions. PARTICIPATING AGENCY will document for AMR the equipment and supplies used but not exchanged at the scene. b. The ratio of Che resupply amount shall correspond, on a pro rata basis, to the percentage of calls For service for each PARTICIPATING AGENCY. c. The cost of the items supplied by AMR shall be deternlined by the actual invoice cost to AMR. CITY shall be provided with an appropriate statement on a monthly basis fiom AMR detailing supplies PARTICIPATING AGENCIES have received through this process and the cost assigned to the same. In uo event shall AMR's obligation hereunder exceed the actual cost of PARTICIPATING AGENCLES~ resupply needs. d. AMR shall clearly label all items delivered to the PARTICIPATING AGENCIES and to provide, with the initial order, "Material Safety Data Sheets" for any new items added to the PARTICIPATLNG AGENCIES' use or inventory. 5 10-30 e. hi the event that changes in federal, state or local regulations require additional Personal Protective EquipmenC or other medical equipment or supplies in support of EMS operations, and/or if AMR and CITY, by mutual consent, agree to utilize new equipment in the field to enhance patient care, and the Maximum Resupply Obligation by AMR is thereby caused to be exceeded for a given fiscal year, the parties agree to negotiate iu good faith to adjust the maximum limits of AMR's contribution. f. Establish an agreed, standardized-compliment of EMS disposable equipment for fire stations. AMR agrees to deliver or have delivered these inventories to a maximum of three (3) locations within the contract area and incorporate it into their regular weekly rounds and may be changed subject to mutual consent of the Parties. g. Provide to CITY on a monthly basis a re-supply balance sheet. Information shall identify all itemized transactions taken from the re-supply obligation in L11 (a) of the Agreement. h. Disposable medical supplies identified itr the revised "Exhibit A" (1/l 6/09) that are not typically replaced "one-for-one" on scene, or the specific make and model are not supplied by AMR will be replaced by AMR in accordance with the supply balance provisions of the contract. L l2 Properly transport and dispose of all biologicaVmedical waste generated by CITY within the EOA while rendering services pursuant to this agreement. hlcludes biological/medical waste storage sheds at Fire Station #52 and Fire Station #57 (new location). 1.13 Provide all ambulances, as well as other vehicles and equipment, that are necessary for the provision of services required under this Agreement (including all fuel, lubricants, maintenance, insurance, and repairs/replacement). 1.14 Provide standby ambulance support to the Fire Departments of PARTICIPATING AGENCIES at major emergencies as deternlined appropriate and necessary by PARTICIPATING AGENCY'S incident commander. Exemptions shall be granted to AMR for cabs received within the response area for the unit assigned to such incidents during the time that unit is committed. Additionally, calls that can be shown to be exceptions because of the deployment of this resource may also be <~ranted exempt status from response time compliance. 1.15 Participate in disaster preparedness plamling and training activities carried out by the AGENCIES within the EOA and the County of San Diego. A.N[R is not responsible for providing medical supplies or equipment for such activities. Ci 10-31 1.16 Comply with all training requirements established by the State of California, and all applicable policies and provisions established by the San Diego County Emergency Medical Services Division ("SDCEMSD"). 1.17 AMR will submit Grooming/Tattoo policies to all participating jurisdictions for review and input within 30 days of the effective date of this Agreement. L13 AN[R will administer a program to male available influenza vaccine (seasonal and pandemic) on an annual basis to all EOA suppression personnel during the Tenn of this Agreement the cost of the vaccines shall be the responsibility of the City. 1.19 AMR will administer a program to make available Tetanus, Diphtheria, and Acellular Pertusis (Tdap) booster vaccine available to all EOA suppression personnel as recommended by the California Department of Public Health during the Tenn of this agreement. The cost of the vaccines or serums shall be the responsibility of the City. 1.20 AMR Uniforms: Shoulder Patch: A shoulder patch will be developed in coojunetion with EOA members and worn by all AMR persomlel scheduled to work the South Bay EOA to be agreed to by the EOA members and AMR. Work Uniforms: 1) Ranl< /File 911 Paramedics: Uniform shirts and pants will be navy blue in color, with black buttons; and 2) Administration: Uniform shirts and pants will navy blue in color with black buttons. AMR will phase in the uew uniforms within the firsC year of this Agreement. 1.21 Ambulance Graphics: AMR shall modify the exterior graphics on a minimum of five (5), Type III ALS ambulances, operating twenty-four (24) hor~rs per day; and two (2) Type III ALS ambulance operatnig twelve (12) hours per day within the EOA. All ambulances /vehicles serving the EOA will comply with NFPA Standard 1901 graphics; be red in color (color match to EOA Fire Departments as close as possible); roof-top (from drip line) to be white. The ambulances will also contain: 1) diagonal red /lime green striping o^ the rear-side of the vehicle per NFPA standards; 2) striping on inside of rear doors when open to oncoming traffic; and 3) "i-4" white reflective striping will nm along each side of the vehicle (height at cab mid-door), with AMR logo centered / in line with striping on each cab door. 2. SYSTEM REQUIREMENTS 2.1 All ambulance units must be equipped and staffed at all times to meet all state and county laws and regulations affecting service delivery. AMR shall operate and maintain all ambulances and equipment in a manner that will not endanger Life or property, and in accordance with all existing and future federal, state, and local laws, ordinances, regulations, resolutions, policies, procedures, and protocols applicable to AMR's performance prtrsuant 7 10-32 to this Agreement. AMR shall maintain Primary Type III Modular ALS units within the EOA in accordance with practices in effect as of the Effective Date. Preventable Mechanical Failure: Ambulances dedicated to the Southbay EOA primarily assigned to 911 responses shall be type III units equipped as described in the EOA contract and shall have a maximum service life of 250,000 miles or five (5) years (whichever is less). Reserve or replacement ambulances shall be Type III units. Type III reserve rmits as well as units that respond into the Southbay EOA fi~om another area, will not be held to the mileage or year requirements. CITY shall have the ability to designate a reserve or replacement unit as in need of evaluation if it meets the Following criteria: Any unit that has been out of service for more than one (1) day (24 hours), four (4) or more times in a calendar year; or Any unit Chat has failed to respond because of a mechanical reason more than once in a calendar year; and • Excepting that this deftnition does not include units ouC of service for regular scheduled maintenance. Once a unit is repaired and placed back into service it shall be moiritored for a six (6) month period. Under extreme circumstances, including but not limited to, a disaster, local emergency or excessive fire activity, AMR shall be granted a variance to this requirement. Once the extreme circumstance has passed, the above requirements will be reinstated. 2.2. Staffing. For all requests for service received through the 9ll system and/or public safety dispatch and communication centers for calls within the Service Area, AMR shall ensure that, at a minimum, the staffing requirements of SDCEMSD or other appropriate successor in interest with appropriate authority, will be met at aLl times. In furtherance of t(us requirement: a. AMR shall guarantee minimum staffing levels on all units assigned to the EOA twenty- four (24) hours per day, 36~ days a year. b. Such staffing levels shall be mandatory and employees needed for such staffing shall not be released until such time as minimum stafFiug levels can be maintained. c. AMR will provide one (1) AMR supervisor /vehicle which will be available to the South Bay & National City EOA twenty-four (24) hours/day -seven (7) days/week Typical expectations include: overhead resource for incident operations, incident support (i.e., rehab and medical monitoring), and occasional field training. 8 10-33 2.3 AMR agrees to employ paramedics who meet and/or exceed all state and county licensing and certification requirements. AMR will ensure that all emergency personnel meet the continuing education requirements specified by San Diego County. 2.4 AMR shall notify PARTICIPATING AGENCIES immediately whenever any condition exists which adversely affects delivery of satisfactory emergency medical services Co the EOA. For purposes of this paragraph, notification of Heartland Fire Communications and San Diego Fire Dispatch facilities shall be deemed appropriate notification. 2.5 Other County-permitted providers' ambulances and personnel may be used for 911 pre- hospital emergency medical care and transport only in accordance with County policy and with approval of AMR. 2G. When it becomes necessary to use other providers to assist in responding to 911 calls, AMR shall include such incidents in the monthly report. 2J AMR is responsible for assuring that its ambulances are staffed and equipped in accordance with County policy and the terms of this Agreement. 2.8 AMR shall participate in and cooperate with other EMS system entities in furthering die development the system. 2.9 CfTY ada~owledges AMR's responsibility to inform each Agency it contracts with of the requirements contained in the Health Insurance & Portability Act of 1996 regarding confidentiality ofpatient records. The PARTICIPATING AGENCIES agree to uphold the law with regard to the confidentiality ofpatient records and bear the costs of any violation ofpatient confidentiality by their respective employees. 2.10 A minimum ofsemi-annual operations meetings for this EOA shall take place. Those presem shall include representatives from AMR and representatives from each PARTICIPATING AGENCY. These meetings will take place to review monthly response time reports, and to discuss any other issues involving this contract or operations. 3. RESPONSE TIME PERFORMANCE System response times are a key measurement of performance. This measurement is the detenmining factor that drives the placement and redeployment of the system's resources throughout the entire system. 3.1 Each incident will be counted as a single response regardless of the number of units that respond. 3? AMR shall use its best efforts to minimize variations or fluctuations in response time performance. 10-34 33 AMR shall not be held accountable for response time compliance for any request for service outside the EOA. Responses to requests for service outside the EOA will not be counted in the ^umber of total calls used to determine response time compliance under this Agreement. 3.4 Compliance Reporting. AMR shall file a report of response time compliance on the following basis: a. For the City of Chula Vista, reports of response time compliance shall be submitted on a monthly basis. b. For the City of Imperial Beach and the Bonita/Sunnyside Fire Protection District, a report combining the City of Lnperial Beach's and the Bonita/Sumryside Fire Protection Districts response times shall be submitted on a monthly basis. c. The form and format of such reporting shall approximate the form attached hereto as Exhibit "B", which fi~oro time to time may be amended with agreement of the parties, and shall be filed within ten (10) days of the end of the previous month. d. Monthly Compliance Reporting: AMR shall submit a monthly report of response time compliance. The format of this report will be developed by AMR, and approved by the CITY within thirty (30) days of signing the amended contract agreement This report shall include: i. Total number of responses ii. Incident response times iii. Raw compliance (without exceptions) percentage iv. Number of responses receiving exceptions v. Adjusted compliance total with exceptions (percentage) vi. Number of 91 1 calls handled by other transport provider agencies. 3.5 Response Time Exemptions. It is understood that unusual circumstances beyond AMR's reasonable control can induce response times that exceed the aforementioned standards. "Declared Disasters": AMR may request an exception to response time standards during times of declared emergencies as determined by the Fire Chief or their designee, or calls to a scene related to an activation of "Annex D" of the San Diego County Mutti-Hazard Disaster Plan. Equipment failure, traffic collisions not involving the responding ambulance, or Laclc of a nearby ambulance shall not ftunish grounds for release from general response tune standards. If AMR feels that any nm or group of runs should be exempt from response time standards due to unusual circumstances beyond ANIR's reasonable control, AMR may request that these runs be excluded from response time performance calculations. Each PARTICIPATING AGENCY shall determine the granting of exemptions within its service area. If the PARTICIPATING AGENCY concurs that flee circumstances do 10 10-35 fit the contract's exemption criteria, it shall allow such exemptions in calculating overall response time performance. a. Each request for exemption will be accompanied by a completed "Exception Inquiry Form" attached hereto as Exhibit "C," which from time-to-time may be amended wi[h the agreement of die parties, and shall be filed within ten (10) days of the end of the previous month. b. The PARTICIPATNG AGENC[ES will have ten (10) days from the receipt of the requested exemptions in which to notify AMR as to whether the requested exemptions have been granted or denied. 3.6 Reassignment Gn Route. If a responding ambulance is reassigned en route from a first call to second call prior to arrival at the incident location, the response time clock will not stop on the first call until the arrival of an appropriately staffed ambulance on the scene of the first call. a. Separate code classifications and response time measurements will be kept on each call. h. AMR is expected to meet the applicable response times for the calls, even when diverted. 3.7 Notwithstanding any other provision widlin this Agreement, the ALS Ambulance may be canceled en route or down graded by dispatch, or any on-duty paramedic, EMT, or public safety officer at the scene consistent with San Diego County medical protocols. 3.8 Cancellation of Calls. Calls cancelled prior to the arrival of an ambulance on scene shall not be included in determining monthly response time compliance, but will be noted in the monthly report a. PENALTIES FOR RESPONSE TIME NON-COMPLIANCE 4.1 In the event AMR fails to meet the response time requirements in any service area, AMR shall be accessed penalties as follows: a. [f AMR fails to meet the response time criteria, after exemptions (if any) have been granted, AMR shall add an additional six (6) ALS Type III unit-hours per day to the EOA. b. These additional unit-hours described in paragraph 4.1 shall remain in place until such time and AMR has maintained response time compliance for two (2) consecutive months. c. Notwithstanding paragraph 4.1, in Che event that AMR has nine (9) or mare ALS calls for service in one (1) calendar month with response times of twenty (20) 11 10-36 minutes or longer, the following penalty shalt apply: AMR shall add an additional eight (S) ALS Type TII unit-hours per day to the EOA for two (2) months. d. These additional unit-hows described in paragraphs 4.1 and 43 shall be implemented within seven (7) days of the final determination of non-compliance. 5. FEE SCHEDULES AMR shall operate a billing and accounts receivable system that is humane, well-documented, easy to audit, and which minimizes the effort required of patients to recover funds from third party sources for which they may be eligible. AMR shall be able to provide quarterly and annual reports as specified by C[TY. 5.1 AUIR is authorized to bill patients transported on calls originating as medical calls for service through 91 1 and/or public safety dispatch and communication centers according to AMR's tee structure attached as Exhibit "D;' which may be modified fi'om time to time as described in Subparagraphs below. 5.2 Rates charged for Base Rate, Oxygen, Mileage, Night Charges and Treaunent only (No Transport) (`Primary Rate Components") shall not be increased above those set forth on Exhibit "D" for the period .Iuly 1, 2011 tmtil June 30, 2012. 53 For each of the three (3) contract years July 1, 2011 to June 30,2012 (year 1) and July 1, 2012 to June 30, 2013 (Year 2); and July 1, 20 L3 to June 30, 2014 (Year 3), the Primary Rate Components may be increased at AMR's discretion by an amounC not to Exceed seven (7) percent per year. A justiftcation of this rate increase is also contained in Exhibit "D." 5.4 If the C[TY exercises its option to extend the Agreement for an additional tear of three (3) years, AMR agrees to meet and confer with the CITY for the purpose of negotiating limitations on maximum rate increases in those years. 5.5 The meet and confer process shall begin six (6) months prior to the expiration of Year 3 of the initial term. 5.6 All other non-Primary Rate Component charges, while not specifically assigned maximum rates under this Agreement, shall not exceed industry standard rates charged by AMR and other ALS/BLS service providers within the County of San Diego. 5.7 AMR reserves the right to submit a request to the Chula Vista City Council for a fee increase, in addition to that allowed above, for extraordinary expenses in any of the following categories: • Vehicle physical damage insurance • Professional liability insurance 12 10-37 • Workers Compensation insurance • General liability insurance • Gasoline, diesel, propane, oil and petroleum products • Pharmaceuticals or medical supplies Extraordinary expenses are defined as an increase in cost from the previous year of twenty (20) percent or more for a specific contract year in any of the above-stated categories. The Chula Vista City Council reserves the right to approve or disapprove such a request in its sole discretion. 5.3 Notwithstanding the move, AMR also reserves the right to submit a request for a fee increase in the event of any extraordinary change in the payment or cost recovery provisions in Medical, Medicare, or their successor programs. 5.9 The CITY shall notify AMR in writing of approval or disapproval of the increase within thirty (30) calendar days of receipt of accurate and complete information satisfactorily supporting any increase. 5.10 In the event that either Bonita/Sunnyside FPD or the City of Imperial Beach withdraws fiom this Agreement, the minimum ambulance requirements of the above subparagraph shall be waived, and new minimum ambulance requirements established upon mutual Agreement between the parties. The withdrawing AGENCY must provide no less tban 180 days notice to all parties of its withdrawal. 6. INSURANCE AMR shall obtain and maintain at all times a policy of insurance by an insruance carrier acceptable to CITY against loss from public and automobile liability arising From any operation or activity of AMR, its agents or employees. Types and amounts of such insurance to be maintained shall be as defined in Exhibit "E" [nsurance Requirements, which is hereby adopted by reference and hereby made part of this Agreement. 7. HOLD HARMLESS & INDEMNIFICATION AMR shall indemnify, protect, defend and hold harmless the CITY and PARTICIPATING AGENCIES, its officers, agents, elected officials, volunteers and employees from and against all claims demands, causes of action, costs, expenses, liability, loss, damage or injury, in Law or equity, to property or persons, including wrongful death, damages, losses and expenses, including attorneys' fees and other costs of defense, arising out of or resulting from the performance by AMR, its officials, officers, employees, agents, and contractors, of the services specified in this Agreement caused, or alleged by third parties to have been caused, by any intentional or negligent act or omission of AMR, any subcontractor of AMR or anyone directly or indirectly employed by AMR or its subcontractors, except to the extent caused by the sole negligence or willful misconduct of the CITY and PARTICIPATING AGENCIES, any subcontractor of the PARTICIPATING AGENCIES, or anyone directly or indirectly employed by the PARTICIPATING AGENCIES or its subcontractors. 13 10-38 Costs of Defense and Award. Included in the obligations in the Paragraph above, is the AMR's obligation to defend, at AMR's own cost, expense and risk, any and all suits, actions or other legal proceedings, that may be brought or instituted against CITY and PARTICIPATING AGENCIES, its directors, officials, officers, employees, agents and/or volunteers, subject to the limitations contained in the Paragraph above. AMR shall pay and satisfy any jud~nent, award or decree that may be rendered against CITY and PARTICIPATING AGENCIES or its directors, officials, officers, employees, agents and/or volunteers, for any and all related legal expenses and costs incurred by each of them, subject to the limitations contained in the Paragraph above. AMR's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by the CITY and PARTICIPATING AGENCIES, its directors, officials, officers, employees, agents, and/or volunteers. AMR agrees to pay any and all costs CITY AND PARTICIPATING AGENCIES incur in enforcing the indemnity and defense provisions set forth above. AM R's obligations under the above provisions shall survive the termination of this Agreement S. INDEPENDENT CONTRACTOR STATUS 8.1 Both parties hereto in the performance of this Agreement will be acting in an independent capacity and not as agents, employees, partners orjoint ventures with one another. AMR is noC an employee of CITY and is not entitled to any of the rights, benefits, or privileges of CITY employees, including, but not limited to medical, unemployment, or workers' compensation insurance. 8.2 This Agreement contemplates the personal service of AMR and AMR's employees or independent contractors, and it is recognized by the parties that a substantial inducement to CITY for entering into this Agreement was, and is, the professional reputation and competence of AMR. 8.3 Neither C[TY nor its officers, agents or employees shall have any control over the conduct of AMR or any of AMR's employees or independent contractors, except as herein set forth, and AMR expressly agrees not to represent that AMR, or any of AMR's agents, servants, employees or independent contractors, are in any manner agents, servants or employees of C[TY, it being understood that AMR, its agents, servants, employees and independent contractors are as to CITY wholly independent contractors and that AMR's obligations to CITY are solely such as prescribed by this Agreement. 9. ASSIGNMENT AMR shall not assign any portion of this Agreement or the services to be rendered thereunder without the written consent first obtained fi om CITY, which will not be unreasonably withheld. 10. PERMISSION TO SUBCONTRACT SERVICES 14 10-39 AMR may subcontract for ALS First Responder services with each PARTICIPATING AGENCY within the service area. Each agency may enter into an agreement with AMR for the provision of those services. 10.1 The parties agree that upon execution of such subcontracts for First Responder services, response time performance standards may be modified and applicable paragraphs of this Agreement modified in conformance with these new standards. 11. RIGHT TO REQUIRE PERFORMANCE The failure of CITY at any time to require performance by AMR of any provisions hereof, shall in no way effect the right of CITY thereafter Co enforce same. Nor shall waiver by CITY of any breach of any of the provisions hereof be taken or held to be a waiver of any succeeding breach of such provision or as a waiver of any provision itself. 12. SEVERAB[UTY If any provision of this Agreement shall be declared to be illegal, void or unenforceable by a court of competentjurisdiction, such provisions shall be deemed severable, and the other provisions shall not be affected but shall remain in full Force and effect. I ;. AUDiT AND REPORTING PROCEDURES AMR agrees to allow C[TY officials complete access to all operational and financial records and data (including computer generated reports) pertaining to the services provided pursuant to this Agreement. All records and documents regarding this service shall be available in the County of San Diego for a period of not less than three (3) years. AMR further agrees to submit to CITY the following repots: 13.1 San Diego County (pre-hospital patient records) EMS Report Forms (ALS and BLS) on request. 132 Annual Financial Report that shows revenues billed and collected by payment source for calls originating within the EOA which includes a list of all transports. (Note: C[TY reserves the right to conduct spot ched<s of patient billings.) 13.3 Monthly Response Time Analysis Report that shows percentage of calls arrived within minute parameters and shows all late responses for all classifications. 13.4 Monthly Exception Report that lists all response perfonmance exceptions requested. AMR shall make every responsible effort to identify the cause of such extended response time and shall document efforts to eliminate repetitions of that cause of poor response time performance if requested by PARTICIPATING AGENCIES. (Note: time in the system is counted in seconds, not in whole minutes.) 1~ 10-40 13.5 Annual Collection Percentage Report, which shows a breakdown of collection performance. 14. NOTICES All notices to AMR shall be mailed to: General Manager American Medical Response Ambulance Service, Inc. 8808 Balboa Avenue San Diego, California 92123 and Legal Department American Medical Response, Inc. 6200 South Syracuse Way, Suite 200 Greenwood Village, CO 801 l I All notices to PARTICPATING AGENCIES shall be mailed to: Fire Chief City oCChula Vista 27G Fourth Avenue Chula Vista, California 9L910 and City Manager City of Chula Vista 276 Fourth Avem~e Chula Vista, California 91910 and Fire Chief City of Imperial Beach 865 Imperial Beach Boulevard hnperial Beach, California 91932 Fire Chief BonitaSunnyside F.P.D. 4900 Bonita Road Bonita, CA 91902 IC 10-41 L~. CONSIDERATION Consideration provided to AMR for the comprehensive services to be provided by AMR is that CITY shall ;rant to AMR the exclusive rights to provide emergency and non-emergency basic and advanced life support service within the EOA originated through the 911 system. lb. CONTRACT ADMINiSTRAT[ON The CITY designates the City Manager, City of Chula Vista, 276 Fourth Avenue, Chula Vista, California 91910, or his/her designated representative, to administer this Agreement on behalf of the CITY. AMR designates Michael Murphy, General Manager, 8808 Balboa Avenue, Suite 150, San Diego, California 92123, to administer this Agreement on behalf of AMR. All reports, proposal, letters, notices and/or other correspondence shall be sent to the attention of the designated representatives at their respective addresses. 17. TERM OF AGREEMENT AND RENEWAL PROVISIONS This REVISED AND RESTATED AGREEMENT shall commence on July 1, 2011. The Agreement shall tem~inate at midnight, June 30, 2014, unless extended as provided for herein. This Agreement may be extended for one (1) additional period of three (3) years at CITY"s option, in its sole discretion. CITY shall exercise its option to extend by sending written notice to AMR of its intent by no later than six (6) months prior to the expiration of the then current term. If CITY fails to notify AMR of its intent as provided above, then AMR shall notify CITY in writing of its desire to extend or not to extend the term, and CITY shall have an additional thirty (30) days from its receipt of such notice to make its election. Factors that will be considered by the CITY include AMR's response time performance, compliance with the terms and provisions of this Agreement, AMR's responsiveness and cooperation in relationships with the CITY, County Emergency Medical Services and the Base Hospitals, and any other factors considered of importance to the C[TY in its sale discretion. I8. RIGHT OF AMR TO TERMINATE AT BEGINNING OF YEAR 4. 18.1 Notwithstanding any other provisions of this Agreement, should the parties fail to come to agreement on base rate charges at the begimiing of the extension periods AMR may terminate this Agreement by written notification to the CITY providing notice of the effective date of such termination which shall not be less than 365 days from the receipt of the notice. Service shall continue under the terms of this Agreement for the time specified in the notice from AMR. 182 [f after due diligence by the CITY, the CITY has not procured alternative ALS/BLS services, the C[TY shall be entitled to order an extension of service for an additional period oCup to 180 days after the ternination by AMR. The CITY shall notify AMR in writing at least sixty (60) days prior to the expiration of die one-year notice. Service shall continue under the terms of this Agreement for the time specified in the notice from CITY. 17 10-42 19. TERMINATION FOR CAUSE, L1QU[DATED DAMAGES 19.1 CITY may immediately terminate this Agreement ifAMR'slicense to operate ambulances by the state is revoked or suspended. 19.2 CITY may terminate this Agreement for material breach, if the material breach is not cured within thirty (30) clays after a written notice specifying the cause is delivered to Michael Murphy, General Manager, American Medical Response Ambulance Service, Inc., 8808 Balboa Avenue, San Diego, CA 92123 and Legal Department, American Medical Response, [ne., 6200 South Syracuse Way, Suite 200, Greenwood Village, CO 80111 . a. Material breach shall include, but not limited to: (I) Failure to comply with the material terms and conditions of this Agreement, after notice of the failure has been given to AMR; (2) Gross misinterpretation or fraud; (3) Failure Co operate in compliance with the requirements of the applicable federal, state and local laws, rules anti regulations relating to the provision of ALS paramedic and BLS ambulance service. 19.3 If, within the thirty (30) days after delivery of the written notice of termination for Material breach, the material breach has not been cured to the reasonable satisfaction of C[TY's representative, then CITY may terminate this Agreement effective as of a date specified in a written notice of termination delivered thereafter. During the thirty (30) day cure period, if CITY determines that the public health and safety would be endangered by the continued provision of service by AMR, in consultation with the Comity EMS Medical Director or designee, CITY may nevertheless, immediately suspend further performance and give written notice of immediate termination of this Agreement. 19.4 IC, after tenmination of this Agreement for cause by CITY pursuant to 19.1 and 19.2, it is ultimately determined by an arbitrator that CITY's termination was noC justified (that AMR had not committed a material breach of this Agreement), CITY and AMR agree that the injury AMR may suffer as the result of such conduct by CITY is, impossible to ascertain or estimate and that the sum of $50,000, shall be paid by CITY to AMR and is a reasonable estimate of the potential injuries suffered. Said amount is agreed upon as liquidated damages and not as a penalty. 19.5 Any waiver, acceptance of services, or failure to require compliance as it relates to the Agreement shalt not be deemed to be a waiver of any other breach of or change to the terms of; or operate to stop CITY from enforcing the provisions of this Agreement. A consent to one assignment by CITY shall not be deemed to waive the right to consent l8 10-43 to any future assignments. 20. TEL2MINATION FOR CONVENIENCE Notwithstanding any provisions to the foregoing, CITY may terminate this Agreement at any tune and for any reason, by giving speciFc written notice to AMR of such termination and specifying the effective date thereof, at least 180 days before the effective date of such termination. In the event the Agreement is terminated by CITY as provided in this paragraph, AMR shall be entitled to receive compensation for services rendered prior to the effective date of such termination. AMR hereby expressly waives any and all claims for damage or compensation arising from termination as provided for herein. 21. APPLICABILITY IN IMPERIAL BEACH This Agreement shall apply throughout the EOA; provided, however, with regard to the provision of services within the corporate limits of Che City of Imperial Beach, the provisions of paragraph 3 (response time commitments) and Exhibit "D" (base rates) shall be superseded by the provisions, if any, in any agreement in effect between AMR and the City of Imperial Beach. If AMR and the City of Imperial Beach do not have an agreement in effect at any time during the tenor of this Agreement, then response times and the Fee Schedule £or the Lmperial Beach portion of the EOA shall be as provided herein. 22. AGREEMENT TO REOPEN NEGOTIATIONS At any time during the Cerm of the Agreement, either party reserves the right to propose system enhancement changes which will better meet the needs of the service area. The parties agree to meet and confer and determine the appropriateness of any such change to the system and any necessary or appropriate corresponding increase in AMR's rates. Any such change shall be by mutual agreement with each party acting in its sole discretion. 23. SIDE-LETTER AGREEMENTS Under the authority of this Agreement, the CITY and PARTICIPATING AGENCIES are permitted to enter into side-letter agreements with AMR specifying different levels of services, response time commitments and rates provided to each of them. These side-letters will only be binding upon AMR and the parties entering into them and the benefits therein will not accrue to any party not entering into aside-letter agreement. 24. PERFO[ZMANCE BOND This Agreement also requires that AMR deposit with the CITY a performance bond in the amount of $;00,000.00 in favor of C[TY and PARTICIPATNG AGENCIES. A copy of said bond and miscellaneous definitions are attached hereto as "Exhibit F." CITY shall only call Che bond after the following conditions precedent have been saCisfied: (i) AMR materially breaches the Agreement; 19 10-44 (ii) CITY issues a written declaratio^ of material breach; (iii) AMR fails to cure the material breach; and (iv) the CITY terminates the Agreement. 25. COMPLIANCE. The parties will comply in all material respects with all applicable federal and state laws and regulations including, the Federal Anti-kickback statute. The funding seC forth in this Agreement (and/or any "side letter") shall be used only for the City services or system Enhancements set forth herein. The CITY and each PARTICIPATING AGENCY warrants and represents that the payments made by AMR shall be less than or equal to the CITY's or PARTICIPATING AGENCY'S actual costs to provide those services or system Enhancements. No fiords shall be used by the City or a PARTICIPATING AGENCY in a manner that may violate 42 U.S.C. Section 1320a-76, the federal Anti-Kid<back Statute. 26. COMPLIANCE PROGRAM AND CODE OF CONDUCT. AMR has made available to each party a copy of its Code of Conduct, Anti-kickback policies and other compliance policies, as may be changed from time-to-time, at AMR's web site, located at: www.amr.net, and each party ad<nowledges receipt of such documents. AMR warrants that its personae] shall comply with AMR's compliance policies, inchiding training related to the Anti- kid<back Statute. 27. NON-EXCLUSION. Each party represents and certifies that neither it nor any practitioner who orders or provide Services on its behalf hereunder has been convicted of any conduct that constihttes grounds for mandatory exclusion as identified in 42 U.S.C.§ 1320a-7(a). Each party further represents and certifies that it is not ineligible to participate in Federal health care programs or in any other state or federal government payment program. Each party agrees that if DHHS/OIG excludes it, or airy of its practitioners or employees who order or provide Services, from participation in Federal health care programs, the party must notify Che other party within five (5) days of knowledge of such fact, and the other party may inul~ediately Ceiminate the Agreement, unless the excluded party is a practitioner or employee who immediately discontinues ordering or providing Services hereunder. 28. REFERRALS. [t is not the intent of either party that any remuneration, benefit or privilege provided for render the Agreement shall inFluence or in any way be based on the referral or recommended referral by either party of patients to the other party or its affiliated providers, if any, or the purchasing, leasing or ordering of any services other than the specific services described in this Agreement. Any payments speciFed herein are consistent with what the parties reasonably believe to be a fair maii<et value for the services provided. ~p 10-45 SIGNATURE PAGE TO AMENDED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT AMBULANCE SERVICE THE CITY OF CHULA VISTA Cheryl Cox Mayor of the City of Chula Vista AMERICAN MEDICAL RESPONSE AMBULANCE SERVICE, INC. a Delawaze Corporation, dba AMERICAN MEDICAL RESPONSE 1 ~ c~s~ Name: Title: ATTEST: Approved as to form by: Glen Googins City Attorney CITY OF IMPERIAL BEACH BONITA/SUNNYSIDE FIRE PROTECTION DISTRICT Gary Brown City Manager Scott Walker Fire Chief i o?a's Attachment 3 THE ATTACHED AGREEMENT HAS BEEN REVIEWED AND APPROVED AS TO FORM BY THE CITY ATTORNEY'S OFFICE AND WILL BE FORMALLY SIGNED UPON APPROVAL BY THE CITY COUNCIL Glen R. Googins C r' = 7 `' City Attorney Dated: ~ '_ / ~~, .._ ( / AMENDMENT TO AMBULANCE SERVICE ORIGINAL AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT AMBULANCE SERVICE BETWEEN THE CITY OF CHULA VISTA AND AMERICAN MEDICAL RESPONSE AMBULANCE SERVICE, INC. 10-47 AMENDMENT TO AMBULANCE SERVICE ORIGINAL AGREEMENT by and between AMERICAN MEDICAL RESPONSE AMBULANCE SERVICE, INC. and THE CITY OF CHULA VISTA THIS AMENDMENT ("Amendment") to the Revised and Restated Agreement For Basic and Advanced Life Support Ambulance Services between American Medical Response Ambulance Service, Inc., formerly known as Laidlaw Medical Transportation, Inc., d/b/a American Medical Response (hereinafter "AMR") and the CITY OF CHULA VISTA (hereinafter "City") is made and becomes effective as of July 1, 2011. WHEREAS, the parties hereto have previously entered into an Amended and Restated Original Agreement for Basic and Advanced Life Support Ambulance Services on July 1, 2011 (the "Original Agreement"), whereby AMR agreed to provide ambulance services for the City and other Participating Agencies being the City of Imperial Beach and the Bonita/Sunnyside Fire Protection District; and WHEREAS, said Original Agreement allows the rates to be chazged in the various agencies to vary by political jurisdiction; and WHEREAS, the parties hereto wish to amend the Original Agreement by this document to formally confirm the modification of the Original Agreement tenns with respect to approved fees for enhancement(s) to the EMS system consistent with Sections 22 and 23 of said Original Agreement; WHEREAS, the City is desirous of obtaining funding for certain enhancement(s) to the EMS delivery system and herein identify those enhancements as being consistent with the desired level of service for the community (hereinafter "Enhancements"). These Enhancements are more particulazly described as providing one (1) Zoll Defibrillator/Monitors as standard equipment on each of the first responder engines within the City and the study of Advanced Life Support ("ALS") first response with extended transport response times ("Enhancements"). These Enhancements improve patient caze and outcomes; WHEREAS, the City, working with AMR, moved a Battalion Chief position to a special project assignment last year to work on the ALS plan. Funding for this position was provided by AMR with the agreement that an increase in ambulance rate fees would be used to reimburse AMR for the funding. The previous contract, at the request of the other contracting parties, contained side-letter agreements establishing different rates for each entity. The recovered expense of this ALS Plan is $167,000, which reflects the cost of the 10-48 special assignment. This Amendment would grant AMR the ability to collect an additional $33.10 in ambulance service rate per yeaz for the next three yeazs to reimburse the City's costs; and WHEREAS, the City desires to recover specific costs for Basic Life Support "BLS" services involving emergency medical caze including dispatch costs, equipment, training and overhead costs. NOW, THEREFORE, in consideration of the foregoing premises the parties agree as follows: 1. Exhibit "D" of the Original Agreement is modified and amended to read as follows specifically with respect to the City. The parties acknowledge that Exhibit "D" may be modified by "side-letter" specifically for the City of Imperial Beach and/or the Bonita/Sunnyside but those "side letters" shall have no effect on this Amendment. DESCRIPTION RATES $1,274.90 ALS Transport Base Rate ($860.90 AMR Transport) ($118.58 Monitor/Defibrillator equipment City recovery) ($232.32 dispatch services City recovery) ($32.00 supplies and equipment City recovery) ($33.10 ALS study City recovery) BLS Trans ort Base Rate $651.87 Treatment Only (no $202.60 trans ort Mileage Rate per loaded $26.24 mile or fraction thereof Ox en Chaz e $94.83 Ni ht Char e $93.94 AMR shall not exceed the rates set forth in the table above for services provided within the City of Chula Vista, except in accordance with the terms and conditions of the Agreement,. 10-49 2. Fundine Mechanism For Enhanced Services Inclusive of Service Costs. The parties acknowledge their understanding that that funding and resulting charges which are now by this Amendment included in Exhibit "D" above was determined by City and AMR based on a mechanism developed after a careful review and analysis of the actual and potential costs of providing service(s) at level(s) determined by the City as appropriate and proposed system Enhancements. 3. Certification of Costs. a. During the term of this Original Agreement, on or before March IS`h of each year, City shall certify to AMR that the funding received for services or Enhancements in the prior calendar year did not exceed the costs to the City. b. During the term of this Original Agreement, on or before March 15`h of each year, AMR will make available to City financial data showing for the 12-month period, the payer mix, number of transports, current collection rate and estimated marginal collection rate for any adjustment to fees. The parties agree that this information will remain proprietary and confidential and shall be utilized in order for City staff to verify that any rate adjustments predicated upon changes related to the Enhancements desired pursuant to the Original Agreement are reasonable ,and necessary. Any statutory or case law exemptions to the California Public Records Act will apply to any documentation provided to the City under the Original Agreement and this Amendment. 4. Compliance. The parties will comply in all material respects with all applicable federal and state laws and regulations including, the Federal Anti-kickback statute. The funding set forth in this Amendment and the Original Agreement shall be used only for the City services or system Eenhancements set forth herein. The City warrants and represents that the payments made by AMR to City shall be less than or equal to the City's actual costs to provide those services or system Enhancements. No funds shall be used by the City in a manner that may violate 42 U.S.C. Section 1320a-7b, the federal Anti-Kickback Statute. 5. Comnliance Program and Code of Conduct. AMR has made available to each party a copy of its Code of Conduct, Anti-kickback policies and other compliance policies, as may be changed from time-to-time, at AMR's web site, located at: www.amr.net, and each party acknowledges receipt of such documents. AMR warrants that its personnel shall comply with AMR's compliance policies, including training related to the Anti- kickback Statute. 3 10-50 6. Non-Exclusion. Each party represents and certifies that neither it nor any practitioner who orders or provide Services on its behalf hereunder has been convicted of any conduct that constitutes grounds for mandatory exclusion as identified in 42 U.S.C.§ 1320a-7(a). Each party further represents and certifies that it is not ineligible to participate in Federal health care programs or in any other state or federal government payment program. Each party agrees that if DHHS/OIG excludes it, or any of its practitioners or employees who order or provide Services, from participation in Federal health care programs, the party must notify the other party within five (5) days of knowledge of such fact, and the other party may immediately terminate the Original Agreement, unless the excluded party is a practitioner or employee who immediately discontinues ordering or providing Services hereunder. 7. Referrals. It is not the intent of either party that any remuneration, benefit or privilege provided for under the Original Agreement shall influence or in any way be based on the referral or recommended referral by either party of patients to the other party or its affiliated providers, if any, or the purchasing, leasing or ordering of any services other than the specific services described in this Original Agreement. Any payments specified herein aze consistent with what the parties reasonably believe to be a Fair market value for the services provided. 8. All other terms and conditions of Original Agreement not specified herein shall remain in full force and effect. [Signature Page Follows] 4 10-51 IN WITNESS THEREOF, the parties have caused this Amendment to be executed and effective as of July 1, 2011. CITY OF CHULA VISTA Name: Title: AMERICAN MEDIC~L IjrESPONSE AMBULANCE SERVICE, INC. Name: Michael '" ~` ~~- ~vn `n5 ~ .~ ~ PS~GQeI~' 10-52 RESOLUTION NO. 2011- RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CHULA VISTA APPROVING A REVISED AND RESTATED AGREEMENT FOR BASIC AND ADVANCED LIFE SUPPORT SERVICE AND AN ADDITIONAL SIDE LETTER AGREEMENT TO RECOVER EXISTING PROGRAM EXPENSES WITH LAIDLAW MEDICAL TRANSPORTATION INC., DBA AMERICAN MEDICAL RESPONSE, AND AUTHORIZING THE MAYOR TO EXECUTE THE AGREEMENT WHEREAS, the City is authorized by California Government Code Section 38794 and Municipal Code Sections 5.10.310-5.10.340 to contract for ambulance services within its jurisdiction; and WHEREAS, the City has had on ongoing relationship with Laidlaw Medical Transport Inc., dba American Medical Response (AMR) and formerly known as Hartson Medical Services since 1989 to provide basic and advanced life support ambulance services; and WHEREAS, an agreement entered into with AMR on November 1, 1998 granted AMR the authority to provide basic and advanced life support ambulance services to the Exclusive Operating Area (EOA) that was adopted by the County of San Diego. This EOA consists of the City of Chula Vista, Bonita/Sunnyside Fire Protection District, and the City of Imperial Beach; and WHEREAS, this agreement was amended and was re-titled the Amended and Restated Agreement and approved by Council on May 14, 2002; and WHEREAS, the Amended and Restated Agreement commenced on June 1, 2002 and was in effect for the three-year period ending May 31, 2005; and WHEREAS, the Amended and Restated Agreement was extended by mutual option to December ll, 2007; and WHEREAS, additional updates to the Amended and Restated Agreement were submitted to Council for approval on December 11, 2007; and WHEREAS, Council approved the new Amended and Restated Agreement on December 11, 2007, set to expire on May 31, 2011; and WHEREAS, the parties entered into a thirty (30) day extension on May, 31, 2011; and WHEREAS, the City wishes to continue the contractual relationship with AMR on the terms and conditions set forth in a Revised and Restated Agreement for a period of three (3) 10-53 years; and WHEREAS, the Amended and Restated Agreement clarified and reinforced key stipulations ensuring AMR's performance and service delivery throughout the EOA and thus benefiting the members of the EOA;-and WHEREAS, pursuant to Section 17 of the Amended and Restated Agreement, the City has the option to extend the Amended and Restated Agreement for one (1) additional three-year period at the City's option; and WHEREAS, pursuant to Section 20 of the Amended and Restated Agreement, the City has the option to terminate the Amended and Restated Agreement for convenience by providing 180 days written notice; and WHEREAS, the authorized Primary Rate Components that AMR is permitted to charge for services rendered in the EOA are stipulated and are stated in the Side-Letter Agreement; and WHEREAS, pursuant to Section 5 of the Revised and Restated Agreement, AMR reserves the right to submit a requesC for increases to the Primary Rate Components; and WHEREAS, pursuant to Section 5 of the Revised and Restated Agreement, the City Council has sole discretion to approve or disapprove increases to the Primary Rate Components during the lifetime of the Agreement; and WHEREAS, pursuant to Municipal Code 2.56.070, the City Council may waive any competitive bidding requirements where there is a commodity or service available from only one known source as the result of unique performance capabilities, compatibility requirements or market conditions, or the competitive bidding requirements as applied to the contract are impractical, impossible, or the City interests would be materially better served by applying a different purchasing process; and WHEREAS, AMR has demonstrated through its past performance the ability to fulfill previous contract requirements, provide competitive pricing for its services, sustain its interoperability with the Chula Vista Fire Department and deliver longstanding quality services to the community; and WHEREAS, the City's interests would be materially better served by continuing its long- term contractual relationship with AMR because of its performance capabilities, compatibility requirements, and market conditions, including cost and existing service relationship with all members of the EOA; and WHEREAS, it is the intent and desire of the City Council to waive any competition bidding requirements and enter into the Revised and Restated Agreement with AMR for the reasons set forth herein. NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Chula 10-54 Vista waives any competitive bidding requirements and exercises its option to extend its contractual relationship with AMR for the provision of basic and advanced life support ambulance services. BE IT FURTHER RESOLVED that the City Council of the City of Chula Vista does hereby approve the Revised and Restated Agreement with AMR to be effective July 1, 2011, through June 30, 2014, with an option to extend for one (1) additional three-year term thereafter. BE IT FURTHER RESOLVED that the City Council of the City of Chula Vista does hereby approve the increases to the Primary Rate Components effective July 1, 2011, as set forth in the Side-Letter Agreement and as justified in Exhibit D to the Revised and Restated Agreement. BE IT FURTHER RESOLVED that the City Council of the City of Chula Vista does hereby authorize the Mayor to execute the Revised and Restated Agreement in substantially the form presented with such minor modifications or clarifications as maybe authorized or required by the City Attorney. Pre ted by: ~,~,.~ l~ D Fire Chief Approy_eA as to form byl Glen Googins City Attorney 10-55