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Agenda Statement 1979/04/10 Item 12
r CITY OF CHULA VISTA `~ h COUNCIL AGENDA STATEMENT item No._ For meeting of 4-10-79 ~~ ^~ ~~ ~v 9> » A rovin LTF Claim Submittal f'or FY 1980 ITEM TItLE Resolution . ~ ~ pp g SUBMITT D BY Deputy City Manager/Director of Public Works ITEM EX LANATION (4/5TH'S VOTE REQUIRED YES N0~) T e City's Local Transportation Fund Claim under the Transportation D velopment Act of 1971 for FY 1979-80 was submitted to MTDB and C O on April 2 under the Director of Public Works' signature. State 1 w requires all transit operators to submit their LTF claims to t e appropriate Metropolitan Planning Organization (CPO). on the fist of April (which fell on a Sunday this year) prior to the fiscal year for which they are claiming LTF monies. Due to the f ct that financial & other transit information needed for the City's p eparation of the claim was available only a few days prior to t e submittal deadline. We were unable to prepare the claim in time f r Council consideration prior to April 2. T e LTF claim for the upcoming fiscal year totals $807,000 Cout of a total CPO allocation to-Chula Vista of $1,007,000). toward a total e timated Chula Vista Transit expenditure of $1,.137`0.00. $200,000 w'l1 thus, be left in Chula Vista's LTF account to pay for San Diego T ansit regional service for FY 1980. Approximately $268,000 of t e claim and the proposed budget is earmarked for capital projects i eluding 7 used buses, fareboxes, radios, and bus stop improvements. T e balance of the funds, $868,000 is for CVT operating expenses. S aff also .submitted a LTF claim of $141,920 under Article 4.5 ( ommunity Transit Services) for the development and operation of a one year demonstration elderly and handicapped transportation p ogram anticipated to begin in August, 1979. The total FY 1980 b dget for this shared ride demand-responsive transit service should n t exceed $251,220. Regardless of actual total expenses of this p ogram, the City will not be required to pay more than $1,000 out JAB Resolution x EXHIBITS ~ onT,n~~ ~~ ~:<< ~~,;; ~r~«C,,.~+~~~ Ordinance Plat Notification List ier LTF Claim ENVIRONMENTAL DOCUMENT: Attached Submitted on FINANCIIAL IMPACT ity The City would have to finance from $90,000 to $120,000 of Chula Vista Transit's total expenses in FY 1980 unless a South Bay Joint Powers Agency or Regional Transit Authority is formed. STAFF kECOMMENDATION resolution approving submittal of LTF claim for FY 1979-80. BOARD/($OMMISSION RECOMMENDATION COUNCILI ACTION ~~ ,~ by t~ ,c~ ~~: ` ~f ~~ ;. y--io- ~y n.. ~F,~ ._._.---.-__..._ __ Form A-113 (Rev. 5/77) r A ' Item No. 12 For meeting of 4-10-79 Supplemental page two of is General Fund for operation of this program. Staff will be com ng back to Council in early May with a contract for operation of his proposed system with a qualified service service provider. The FY 1979-80 LTF claim is based on estimated expenses which are sub ect to alteration by Council budgetary changes in May, capital pro ect completion, and/or modification by CPO and MTDB. A state man ated Transit Productivity Advisory Committee comprised of East Cou ty and South Bay transit management labor union officials, and tra sit riders was established a year ago. This committee will also be eviewing all the region's small transit operators FY 1980 LTF cla ms as they relate to FY 1979 transit operations productivity and efficiency. ^~ ^. ^.~ Fin lly, if the Council approves a South Bay Transit Joint Powers Age cy prior to June 1, 1979, the City's FY 1979 LTF claim as well as his FY 1980 LTF claim would have to be withdrawn. New FY 1979 and FY 1980 LTF claims on behalf of the proposed Joint Powers Agency wil then have to be submitted to MTDB and CPO. q5 ~~ {~~~y~ ~+~ ~ L, u _ ~ ~ .~i City o~ Clnu~a ~1Jista Office of CALIFORNIA JENNIE .FULASZ, CITY CLERK Date: To. Subject: ( ) Resolution No. ( ) Ordinance No. You will find enclosed a certified copy of the City Council document approved at the meeting of Y. , n r/~ ~ i JENNIE M. FULASZ , C~dC City Clerk Enclosures ( ) STAR N~GlS : PQea~s e pubX.i~S h ~hu5 da cumev~t a n and tend u~ a cagy ban auto OncCi.nance Baa . ( ) R~C~RD~R: P.~ea~e necand ~a~.d dacumen~ and netutcn tit ~a w5 a~ yautc ean.P,i.e~~ convevu.ence. ~~ 6i 276 Fourth Avenue, Chula Vista, CA 92010 (714)575-5041 CC-685 (Rev. 1.0/77) ^ 1; r j ~( CITY OF CHULA VISTA LOCAL TRANSPORTATION FUND CLAIM UNDER THE TRANSPORTATION DEVELOPMENT ACT OF 1971 FOR FISCAL YEAR 1979-1980 f ~ ^, f ~ r 1 ~ ' TABLE OF CONTENTS , Page Summary ..................................................1 Transportation Claim .....................................2 Legal Requirertient Verification ...........................3 Proposed CVT FY 78-79 Budget .............................4 Six idonth Financial Summary (7-12/77)............•••••••.7 Five Year Financial Plan .................................8 Five Year Capital Needs ..................................9 CVT Financial Summary (1977-78) ........ .....•••••••••••••~-~ Revenue-Mileage Summary ................ ..................1.4 Estimated Passenger Summary ............ ..................15 Coordination of Services ............... ..................16 Current Passenger Fares ................ ..................17 Fleet Inventory ........................ ..................17 Performance Audit Recommendations ........................18 Transit Productivity Advisory Committee Recommendations„ 21 Current Route Maps and Timetables„ .....• ................25 Article 4.5 Claim Project Intent, Expected Results and Benefits,,.....33 Project Ac'tivities ............... ...................37 Project Need ..................... ...................39 Project Time Schedule and Continu ation Plans,,,,,.,.41 Participating Organizations ...... ...................43 Proposed One Year Project Budget . ...................43 Project Monitoring ............... ...................44 Marketing Program ................ ...................46 Other Information,,,,- „ ......... ...................49 5 5~5~ 1 t A TF CLAs~I SUtiL~L~RY r' e attached documentation represents the Fiscal Year 1979-80 F claim of the City of Chula Vista. The total amount of the aim is $807,000 of a total budget of $1,137,000. The proposed 79 CVT operating budget is greater than the current fiscal ar's budget. This is due primarily to an expansion of CVT's venue mileage and an increase in the City's contract (cost r service mile) with Aztec Bus Lines for operation of CVT. T e higher cost/mile figure (i.e. $1.47/mile in FY 80 versus $ .35/mile in FY 79) results from Aztec's 2 year labor contract w'th the ATU and other estimated FY 80 opreating costs (e.g., f el, insurance, tec.) T e City is also requesting $141,920 under Article 4.5 (Community T ansit Services) for the development and operation of a one-year d monstration elderly and handicapped transportation program. T e total estimated FY 80 budget for this shared ride specialized t ansportation service which will link intracommunity origins and d stinations is estimated to be $251,220. T e City will not be using any of the allocated $45,000 FY 79 LTF 4.5 f nds due to the delay in not starting operation of the system u til mid-July '79 and thus, these funds will be returned to be r allocated to the region. T e service will demonstrate the feasibility, efficiency, and cost e fectiveness of providing centralized, coordinated transportation s rvices for mobility-limited persons in the Chula Vista area. The C ty is requesting a waiver of the 500 limitation on its claim of $ 41,920 in Article 4.5 funds based on the fact that the proposed " ommunity Transit" system wi_11 be an entirely new service and w 11 cover the City of Chula Vista service area in a different m de (i.e., demand responsive) than that of the existing fixed r ute system (i.e., CVT). The servvice area of the proposed special- i ed transit system will also be greater than that of CVT in that it i proposed that the new system, if initially successful after a 3 6 month operational period, will make a few selected daily or w ekly trips into National City and San Diego. These trips will b made in order to transport passengers to health care and social w lfare facilities. -1- ~sf~ ~ l T0: FROM: r ~ "ARTICLE 4" ANNUAL TRANSPORTATION CLAIM Transportation Planning Agency City of Chula Vista (Claimant) r , Claim No. Date: This laimant, qualified pursuant to Section 99203 of the Putlic Utilities Code, hereby requests, in accordance with Chapter 1300, Statutes of 1971, as am nded by Chapter 1408 Statutes of 1972, and applicable rules and regul tions, that its claim be approved in the amount of EIGHT HUNDRED AND SEVEN THOUSAND DOLLARS AND NO CENTS ($807,000.00) for the Fiscal Year 1977- 8, to be drawn from the "Local Transportation Fund" (Fund No. 5471) of San Diego County for the following purposes and in the following respe tive amounts: Purpose Amount Operations $523,800 Capital 268,200 Planning 15,000 Other It is understoood by this Claimant that payment of the claim is subject to appro al by the TPA and to such monies being on hand and available for distr buiton, and to the provision that such monies will be used only in accor ance with the terms of the approved annual financial plan. ity of Chula Vista Applicant) „. Title Deputy City P-4anager The ak~ove claim is approved for the amount of ($ ) per the attached Certified TPA Resolution No. Comnrc~hensive Planning Organization and f9etropolitan Transit Development Board I (when required) . CERTIFIIED Date• 5'.55' Executive Director. ACKNO~JLEDGED CPO L:~-Gt icio Auc itor & ontroller -2- Date: s Y ~ r h LE~AL REOUIREr•IENT VERIFICATION (Proposed FY 1979-80) , T tal Estimated Expenditures E timated Revenues, Excluding LTF Funds (1) F'nancial Assistance Required 5 ~ Limitation C pital Credits (Rule 6654) (2) C pital Intensive Projects (3) POC 99268.7) P'I ixmum LTF Allocation T tal LTF Allocation Requested $1,137,000 23G,000 807,000 568,500 171,000 268,200 836,700 807,000 ( ) Includes City Contribution ($90,000); estimated fare box revenue ($90,000); and proposed County contract ($50,000). ( ) $15,000 Planning; $15,000 depreciation; and $141,000 repairs. ( ) All listed capital expenses on page 6. ~ss~ -3- 1 t ~ } PROPOSED CVT BUDGET (Fiscal Year 1979-80) Revenue Passenger Revenue $ 90,000 Advertising Income 3,000 Interest Income 2,000 Local Transportation Fund 807,000 Chula Vista General Fund 90,000 FY 79 LTF Carry Over 93,000 (Reserves) County Contract 50,000 TOTAL $1,137,000 Operating Expense Transportation Tires Expense Bus & Radio Lease Expense General & Administrative Marketing Planning Repairs & Maintenance z Insurance Fuel & Oil Depreciation (Shop & Service Equip.) Taxes & Licenses Station & Traffic Profit on 1lztec Contract (1.0 ~) Miscellaneous SUBTOTAL -4- $280,000 32,000 47,200 (1) 60,000 (2) 20,000 (3) 15,000 141,000 (4) 65,000 (5) 35,000 (6) 1, 200 (7) 45,600 (8) 6,000 70,000 (9) 50,000 $868,000 r ~ ~ J C pital Expense 15 Fareboxes 30,000 15 Radios & 1 Base Station 40,000 Fare Counting & Sorting Equip. 7,000 Bus Stop Improvements 20,000 15 Passenger Counters 1,200 Bus Purchases ( 7 Used @ 170,000 $25,285 ea.) SUBTOTAL 268,200 TOTAL EXPENSES $1,137,000 ~lanation of Increases Over 150 ( ) $47,200 will be actual bus and radio lease expense for FY 80 based on the City/Aztec 2 year contract effective 7/1/78. Upon City receipt of its own buses and radios this figure will be appropriately reduced. ( ) 33o INCREASE - Attributable to more accurate estimation of Aztec's General & Administration expenses from the newly implemented Reporting and Cost Accounting System (RCAS). (~3 ) 66o INCREASE - CVT will be hiring an advertising firm to aide in promoting the local transit system. This will be an important year for CVT to be promoted due to its proposed receipt of new buses, construction of a transit center and major service improvements. The $20,000 cost is now 2.30 of total operating costs which is more in line with transit industry budget standards. $141,000 - Repairs and maintenance expenses. This estimated cost more accurately reflects actual Aztec costs via information received from RCAS. 5) $65,000 - Insurance. RCAS provided this data as well. 6) $35,000 - Fuel & Oil. RCAS supplied information on which to base this figure. 7) $1,200 - Depreciation. This fugure only includes depreciation of Aztec's shop and service equipment and not buses, since the City is paying a monthly lease expense on all CVT buses. 8) Taxes & Licenses - A more accurate estimate of this expense was supplied by both RCAS and CVT's 180 day FY 78 audit. -5- ,, $7,000 - Profit on Aztec contract is based on 10° of total operating costs, as defined in the current Aztec/City contract. -6- ss-.~ r ~ SI -MONTH (7/1/78 - 12/31/78) FINANCIAL SURVEY Projected Actual Re enues Fa ebox $ 39,500 220,000 $45,000 240,000 LT Ci y General Fund 25,000 30,000 FA Funds 75,000 -- U:~I A Section 5 70, 000 - TOTAL $429,500 $315,000 E:cl~enses C pital $ 30,000 $ 3,000 000 145 T ansportation 170,000 , 000 53 M intenance and Repairs 60,000 000 35 , 25,000 G neral and Administrative , 540 5 2,500 M rketing , 7,500 5,000 P anning ~ 18,105 24,000 I surance 18,500 15,390 F el 000 20 18,000 T xes and Licenses , 16,000 20,000 0 her TOTAL $380,645 $310,890 -7- ~~~ CVT FIV YEAR FINANCIAL PLAN 79-80 80-81 81-82 82-83 83-84 COST $ 852 $1,243 $1,413 $1,612 $1,863 Operati g Cost Capital Cost Trans t Center 210 330 rlaint nance Facility 275 Buses 170 30 Fareb :ces, Radios, Etc. 80 30 20 20 50 Bus S op Improvements 20 SUBZ'0 AL 480 332 $1 360 $1,603 20 $1,433 20 $1,632 355 $2,21 TOTAL COST , REVE`IU Capita 210 (1) 330 (2) 5 (4) NiTDB or County 265 (3 ) 30 20 20 35 LTF Operat ng 647 997 1,071 1,151 1,33 LTF Loca Support 100 120 189 150 278 180 312 210 Fare 100 123 3 3 3 5 Adve tising/Interest 10 332 $1 $1,603 $1,433 $1,632 $2,218 TOTA REVENUE , (1) Use of NITDB or County Special Multi-Model Facility funds. (2) Use of County LTF Funds for capital projects in unincorporated area of County or City LTF funds. (3) $100,000 of $265,000 are FY 79 LTF reserve funds. (4) se of Ui1TA Section 3 or 5 funds or City LTF funds (FY 84 Allocation and FY 83 LTF reserves). -8- ~s s A, FIB 1 Fiscal Year It m Tr nsit Center Ma ntenance Facility Bu Purchases Fa eboxes, Radio, Etc. Bu Stop Improvements To aL 79-80 80-81 81-82 82-83 83-84 210 --- ___ 330 --- --- --- --- --- 275 170 --- --- --- 30 80 --- 30 30 20 20 50 490 360 20 20 355 *P~11 figures are thousands of dollars -9- ass ~ ,.. ~ r ~ A~~1~1NN~~ and LD1~ti'ARUS L ~ ~,Jl~,rt~trc~ I, l~,~t,uur.r. ~ f' :\ ;\n ,\cccnu~t.tncy' Cc~rpor,~tion OFFICES 1~'illi,un ) Er1~~,vd<,CP:~ B3t5CLAIREr.fOrdTr.lcSA3LVD SUITE 2~5 f ti'c vP[ai ~ SAN DIEGO. CA j2t t t avr a ,~ , it `r TELEPHOrJE (71 a, jti0~7?o5 CE~i,G: „dv~~:•...,~~rotarJrS 7CO THiFD AVE - SUET"r. E CHULA VISTA CA yZS1Q ~:Hi~r ~c . :Ji~~a~~~%U'.'~'.rj TELEPHONE ~71ata25~~790 The 'r ~norable '•Sayor and City Council City of Chula Vista Chu1 Vista, California 92010 Gent emen: We have examined certain records and accounts of Chula Vista City Lines, a Divi ion of Aztec Bus Lines, Inc., supporting the expenditure of funds received uncle the City of Chula Vista Annual Transportation Claim for the year ended June 30, 1978. Our examination was made in accordance with generally accepted audi ing standards, and accordingly included such tests of the accounting records and uc%1 other auditing procedures as we considered necessary under the circum- star, es. :•;e did not examine the financial statements of the City of Chula Vista, whic. relate to its expenditure of funds under the Annual Transportation Claim, whic: statements were examined by other Certified Public Accountants whose ropo t thereof has been furnished to us. Our opinion expressed insofar as it rela es to the amount included for the City of Chula Vista, is based solely upon such report, caith the exception of the adjustment as explained in note 2 of is report to accrue items as required by the LTF claim. The Transportation Developement Act of 1971 has undergone a number of revi ions, and is subject to interpretation by different agencies and organiza- tion The accomoanyir.g schedules are based upon the interpretation of Sections 9926 and 99268 of the Transportation Developement Act of 1971, as amended to Janu ry 1, 1976, as determined by the City of Chula Vista in their preparation of t e Annual Transportation Claim application for the year ended June 30, 1978. In our opinion, the accompanying Schedule of 50S Limited Test and Summary of F t;,incial Activities present tai.rly the information required to be set fort t-'lereon on the bads .exr~lained in the i>receding paragraph. Dcce~^bcr 13, 1978 Chub Vista, California -10- 9'.S`s~ • ~ ' , CIIUL,~'~ VI STA TP.~~CISIT Statem ent of F.e verue and F.aaenses Ye ar Ended Jw-~e 30, 1978 Combined Revenn Cite Aztec Eliminations Statement Bus ervice Contract 354,556 (354,556) Pass nger Fares 74,568 74,568 LTF ands 390,720 390,720 Inve tment Earnings 3,542 3,542 City Subsidy 29,280 29,280 Total evenue 498,110 354,556 (354,556) 498,110 Operat ncr Expenses Tran portation 354,556 220,407 (354,556} 220,407 Tax License 44,352 44,352 Traf is Control Supplias 840 840 Total perating Expenses 355,396 264,759 (354,556) 265,599 Repair & ;iaintenance 712 83,167 83,879 Su^:~or Gene al & Administration 23,871 23,015 46,886 Insu ance 48,316 48,316 Adve tising and other costs 3,995 3,995 Prof ssional Services 300 300 In-K ~nd Service 11,204 11,204 Prio Year Adjustment (9°) - (98) Total upport 39,272 71,331 -0- 110,603 Capita Outlay 4,859 -0- -0- 4,859 Total 11 Categories 400 ,39 419,257 (354,556) 464,940 Excess (Deficit) 97,871 (6~~,701) -0- 33,170 Reconc le To City Audit Report: Rev.' ue per city retort ;' 497, 230 F.::nenc?itures per ciL-1 retort 417, 113 Less Account Rf~ceivable (?3,100) Less: Refund of Grant Overpayment (27,297) Plus City Subsi.~ly ?9 ?,~0 L,ess: San DiecJo Transit E:lpens es (733) 4~)t~,110 Plus In-}:ind Services 11,:'.04 --- - X100, ,~:~ See ~'1c ~lS.j~ ~omnanfing better. -11- 1 ~ ~sss- CINLa VISTA TRiu`ISIT Schedule of Legal Requirement Verification ''~ For The Year Ended ,Tune 30, 1978 revenues, excluding LTF Funds 107,390 Less: Expenses (46,940) Total LTF assistance Required (357,550) Total LTF Received 390,720 Excess of LTF Receipt over Requirement 33,170 llocation for :Iew Service (106,936) et Budget from Local Sources (353,004) 0`~ Limitation (179,002) apical Credits (6,910) aximum LTF Allocation (292,348) ~tal LTF Received 390,720 s:cess of LTF Receipts over Maximum Allocation 97,872 e Accompanying Letter. -12- v Chula Vista Transit Notes to Financial Statements June 30,1978 S i 1 ~- S~~ ~?ote 1 - General Bac~cround The Citl of Chula Vista has contracted with Aztec Bus Lines, Inc. to provide primary bus service for the cit1. Since passenger revenues ,vote not sufficient to cover the cost of operations, the city subsidiz- ~d the bus lines b.~ $29,280 for FY 1977 - 78. The Subsid1~ was not sho:•m on the audited financial statements for this period. ote 2 - General and Administrative General and adminstrative expenses have been allocated to the Chula ista Line at a ratio that varies bet:veen 18% and 19~ of Aztec's total. to 3 - Other Allocations Other allocations of expenses were made by Aztec Bus Lines, Inc. fter city officials agreed with the method of allocation. These llocations were made only cahere exact data was impractical to btain. An example is insurance where several policies cover the mire fleet of buses rather than just the buses used for Chula Vista. ~ee Accomr~,~n•,~ing Letter. -13- VE~1UE MILEAGE SU1Iti1ARY* Ro to Ro to 1 Ro to 2 Ro to 3 Ro to 4 Ro to 5 Rou e 6 Rou e 7 T TAL *Thc~usands of Miles ~S S 1"`~ ~~ 77-78 78-79 79-80 75.5 72 5 . 122.3 81.8 69.2 69.2 74.3 59.2 58.0 89.7 87.7 87.7 89.9 90 0 . 87.3 26.5 24 2 . 24. 2 46.6 65 1 . 55.0 483.6 467 9 . 503.7 -14- i ES7 J~ S ,5, ~ 1 'MATED PASSENGER SUi•1~'~'IARY Ca egory Fu 1 Fare Re uced Fare SD C Passes Tr nsfers VT DTC OTAL 77-78 185,736 165,044 59,749 12,107 67,707 490,343 Fiscal Year 78-79 215,000 180,000 63,000 14,000 75,000 547, 000 79-80 250,000 220,000 80,000 18,000 90,000 658,000 -15- CO~RDIN:ITION OF SERVICES On of Chula Vista Transit's major service objectives is to fu ction as a collector/distributor for the line-haul services pr vided by the San Diego Transit Corporation (SDTC), in order th t Chula Vistans will have maximum access to regional services an facilities. Toward that end, CVT and SDTC have a comprehensive, jo nt transfer policy and SDTC passes are fully honored on the CV system. Inter-system traffic represents a considerable po tion of the area's transit ridership and CVT fosters this ri ership by providing the necessary tributary service with ti e coordinated transfers. CV drivers typically accept 6,000 SDTC transfers and 4,400 SDTC pa ses per month. These represent approximately 23 percent of al CVT boardings. SDTC collects approximately 4,700 CVT tr nsfers per month. In total, approximately 34 percent of riders are transferring either to or from a SDTC bus. Assuming th pass-to-transfer ratio "to" SDTC is comparable to that "from" SD C, monthly CVT-to-SDTC boardings would total 8,100 persons. Th s indicates that approximately 12 percent of the total SDTC bo~rdings in Chula Vista are transferring from a CVT bus. -16- CURRENT PASSENGER FARES Basic Adult Fare 35~ Senior Citizens (60 years or over) 15~ Juniors (high school or under) 15~ Handicapped 15~ "Downto~aner" Shuttle Route (no 10~ transfers) CVT/SDTC Transfers FREE FLEET INVENTORY ~~Sf Bus No. Make Model Year Fuel Seats 1 1 G~~IC TDH4517 1961 Diesel 45 1 2 ~~ ~~ „ ~~ ~~ 1 3 1960 ~~ ~~ 1 4 ~~ ~~ „ ~~ ~~ 1 5 ~~ ~~ ~~ ~~ ~~ 10 6 ~~ ~~ ~~ ~~ 1G 7 ~~ ~~ ~~ ~~ 10 ~~ ~~ ~~ ~~ 10 ~~ ~~ ~~ ~~ 11 ~~ ~~ ~~ ~~ 11 ~~ ~~ ~~ ~~ -17- AC No ~~ ~~ ~~ ~~ ~~ 4. ~Stat`~ment of Operator Implementation of 1977 Performance Audit Recommendations A. Transportation Operations Recommendation #1 Add to existing service performance indicators the following: - operating cost per revenue vehicle mile. - operating cost per vehicle service hour. - passengers per revenue vehicle mile. - passengers per vehicle service hour. Action Taken: All data items currently reported. Recommendation ~2 Report all service standards in future years on a comparative basis. Action Taken: Service standards are now reported on a comparative basis. Recommendation ~3 Make provision for road supervision and monitoring of on-time performance. Action Taken: Management currently is performing these duties on a spot check basis, but does maintain written documentation of on-time performance. Recommendation n4 Contractor should summarize each driver's accident history and categorize accidents as either preventable or non- preventable. Action Taken: Management currently maintains a quarterly accident report which lists each accident involving CVT by date, bus number, route driver, location, property damage, injuries/ fatalities and assessment of CVT driver responsibility. -18- Recommendation ~5 Discuss and coordinate all efficiency and effectiveness standards with the contractor. Action Taken: New cost collection, allocation and reporting system, when finalized, will yield data sufficient to monitor standards. B. rlanagement Reporting Recommendation Proceed with the implementation of the consultnat-developed cost and activity reporting system to better monitor contractor activity. Action Taken: CVT has implemented the system with the contractor, during the second quarter of FY 79, CVT anticipates that successful revision of this system will be completed prior to FY 80. C. Budgeting and Financial Reporting Recommendation If and when significant changes occur, either within the CVT operation or with the fare structure of SDTC, CVT should reconsider the relative advantages of a pegged (to SDTC) versus an izldependent fare policy. Action Taken: As a result of not changing fares (even though SDTC fares increased), CVT no longer considers a pegged fare policy appropriate. D. Maintenance Recommendation #1 Explore (with the contractor) the possibility of monitoring the productivity of maintenance. Action Taken: I~iaintenance cost statistics will be monitored semi-annually beginninq in FY 80. Recommendation ~2 Clarify vehicle inspection intervals applicable to CVT assigned buses. -19- Action Taken: Vehicle inspection interval schedule has been developed and included as part of written agreement with contractor. E. Marketing and Public Relations Recommendation ~1 Using the outline for marketing program contained in the five year plan, establish a formal marketing program that identifies objectives, specific tasks and target completion dates. Action Taken: Basic elements of a marketing plan are in place, although not entirely in a formal manner. The elderly & handicapped transportation program has a formal advertising program. The current Transit Development Program update is assessing the need for and content of a formal marketing program for CVT. Action Taken: Evaluation of specific promotional efforts is currently performed and is expected to be performed on a more consistent basis in FY 80. -20- 5. Statement Documenting Efforts. of CVT to Implement~Transit Productivity Advisory Committee Recommendations Productivity Objective #1 Closely monitor the operating budget to seek economy. Chula Vista Transit, in trying to more closely monitor its operating budget to seek economy, has since September 1978, implemented the following measures: A. Exhibit B, City of Chula Vista - Aztec Bus Lines, Inc. Agreement FY 79. This exhibit, entitled Summary of Actual and Projected Expenses, details the subcontractor's operating expenses associated with providing CVT service. The exhibit contains a monthly average breakdown of actual FY 79 and projected FY 80 operating expenses in four categories. The four categories of expenses are labor, items fixed by mutual agreement (e.g., insurance, leasing), items adjusted by San Diego CPI (e.g., tine and oil, administrative), and fuel. This exhibit aids both the City and subcontractor in monitoring and adjusting cost items associated witn CVT operations. B. Exhibit A, City of Chula Vista - Aztec Bus Lines, Inc. Agreement FY 79. This exhibit, entitled Preventative Maintenance Schedule, details five levels of maintenance which the subcontractor must perform on all CVT buses over indicated time periods. These time periods range from daily maintenance to six month comprehensive main- tenance of vehicles. The City requires that weekly written reports, certifying the completion of mandatory maintenance be prepared and forwarded by the subcontractor to the City. By requiring the performance and documentation of regualr maintenance activities on all CVT vehicles, the City is promoting vehicle reliability, safety, and per- formance. Thus, costs associated with insurance, vehicle parts and maintenance, may be more adequately monitored and controlled. C. CVT. Cost Accounting System: A new cost accounting system, designed to more accurately monitor all expenses associated with operating Chula Vista Transit, was initially imple- mented in October 1978 and is expected to be accurately revised in the final form by July, 1979. 'phis system, prepared by a private consulting firm, features five categories of documents that together, comprehensively detail and summarize all City and subcontractor transit generated costs. These documents include: a) a combined cost of operations report, b) monthly operating expense report, c) monthly summaries report, d) long term schedules report, e) bus operating cost matrix. Nhen this cost accounting system is fully operational, it is expected that it will contribute to a much improved identification, monitoring, and control of CVT operating costs. -21- D. Inspection of Subcontractor Invoices: Inspection of subcontractor invoices by the City of Chula Vista is authorized in the current City-subcontractor agreement. Such inspection allows the City to ensure that proper accounting and purchasing practices are being conducted by the subcontractor in its operation of CVT. Subcon- tractor's insurance policy costs are regularly monitored to determine what effects inflation, driver accidents, etc. are having. Invoices for fuel, major parts and tires are similarly inspected to analyze fluctuations in cost and their cause. In summary, CVT is more closely monitoring its costs of operations. Vlore detailed cost analysis utilized, particularly in contract negotiation between the City and its subcontractor, is no~v performed to ensure that maximum economy is achieved in providing local bus serivice. Productivity Objective ~2 Imarove coordination of schedule route transfers with SDTC. Chula Vista Transit, in fully recognizing the importance of timely transfers between CVT and San Diego Transit buses, has made and continues to make every effort to coordinate inter- regional operating schedules and performance. These efforts are composed of the following elements: A. Coordination of CVT and SDTC schedules. Special efforts, are made to adjust all CVT route schedules to "fit" SDTC routes serving Chula Vista. Key time points where the two systems intersect are particularly targeted for efficient coordination. Transfer wait times to and from SDTC and CVT buses have been shortened over the past year due to closer monitoring, planning and coordination by CVT and SDTC staffs. B. Location of SDTC and CVT Bus Stops: CVT attempts to locate key bus stops at locations which facilitate the timely and safe transfer of passengers to and from CVT and SDTC buses. Conversely, stops which disrupt the smooth flow of inter- regional bus patronage or are evaluated as unsafe are eliminated. Several instances of both cases have occurred during the past year and have considerably promoted the safe and timely transfer of passengers between CVT and SDTC. C. Special Tn~~truction to CVT Dri~•~ers: 11s a matter of policy, CVT sta~f instructs its drivers to facilitate, within prescribed limits, timely transferring fo passengers between CVT and SDTC buses. This is accomplished by the follo~:~ing means: 1) CVT staff ahs a directive to drivers to wait at key transfer points for a stipulated period (beyond departure time) until connections with a SDTC bus have been made. 2) I~nother means of facilitating inter-regional transfers is to have one CVT bus driver, ~.~ho has observed a SDTC bus cross its route, radio back -22- ,to another CVT bus driver that given point in relation to its of CVT drivers is conducted by these special instructions are of manpower reduces a truly of program. the transfer bus is at a schedule time. Monitoring City staff to ensure that obeyed. However, lack fective road supervision CVT erects that a Transit Center will be built in the next year or t:ao. This Center, when completed and operational, will considerably improve inter-regional transit coordination since it is planned that all CVT routes and two of the three SDTC routes serving Chula Vsita will use this facility. CVT also intends to reduce head~aays on most of its routes to one half hour in the next two to three years which will further improve CVT-SDTC transfer coordination. Productivity Objective m3 Examine the route structure for improved efficiency. Chula Vista Transit staff, fully cognizant of the need to ma:cimize service delivery and minimize operating costs, has undertaken the following management strategies to improve the efficiency of its route structure: A. System Data Reporting and Evaluation: The CVT-MIS consists of weekly, monthly, quarterly, semi-annual and annual statistical reports and abstracts. These reports, detailing system and route data and key performance indicators on a comparative basis, allow staff to closely monitor CVT's progress. Staff regularly evaluates service efficiency and productivity based on these reports. The newly initiated Semi-Annual System & Route Statistical Abstract, in particular, analyzes each route's performance in 14 key performance areas and recommends appropriate changes in service delivery. B. Svstem Efficiency Modifications: During FY 79, CVT eliminated inefficient evening service on two routes and Saturday service on one route. Preliminary indications are that the efficiency and productivity of one of these routes has increased substantially, while it is still too early to evaluate the impact of these changes on the other route. CVT plans to eliminate evening service on a third route and reduce headways on another route in FY 80. Overall, CVT has increased its passengers/mile by 1G.3 and its passengers/hour by 20.4° over the past year. Total CVT patronage increased 15~ in 1978 over 1977. C. TRAi•IES/RSPCP Systems:- Two route/schedule/passenger tools used icy the Comprehensive Planning Organization to assist local operators in improving their service are TRANES (Transportation Network Evaluation System) and RSPCP (Regional Surveillance Passenger Counting System). CVT staff is currently participating with CPO staff in designing and im~~lemcnting both s..~stems. The T~t~°~NES system will be used by CVT to see how different routing alternatives impact various i<<arket serments. The RSPCP system will -23- accurately count CVT passengers. Both systems will help pron;ote the more efficient and productive utilization of CVT resources by the use of modern conputer technology. technology. In summary, CVT has intensified its management evaluation efforts and will soon be using the ~ state of the art transit reporting technology. transit rider has and will continue to benefit applied technology through more convenient and bus service. -24- reporting and nost up-to-date, The individual from such efficient .~ CURRENT ROUTE MAPS AND TIMETABLES `~~ ~ ROUTE 0 Y N INFORM TION:282-6821 FARES: dolts .....................35C uniors (high school ~c under)...15C eniors (~0 years & over).....15t andicapped ...............15f Free transfers to $DTC do other CVT routes 1~' 4 l ~~~{ ems` ~?ohr Coro. ~I'sl~top ~: ive p~'+tain $treei i~lelrose eve. ••~„ ~9reet ~0~~ ~d~'uia 0/ista Transit July 1, 1978 CHULA d//.i TA TRANS/T ~ ~ '~' ~ ~ i''1,~9~T.4 t3~L LEAVES OUT80UND LEAVES lNSO~JND Q a lij ~ ~ ~ , ~ Q lt1 ~ '1 }~ , ~1 !' '~ !~ i ~) Ill !~] `-'~ Q , . :'u ~. Q ~ ~ ;~ ~ . j ~ ,` ~ J0. JOi ~ D JO :~-~ „ p~ JO v D ` ~ i 0 It W ~ 'h 1 ~ -~ z ~ w t _ ~ ~ t, ~ ~ O _ ~ ~ . ) ? '~ ^ ~t - -- -- 5:48 52 ;',5 5:55 : 0 ~,r.~ c:=5 6: G6 6: i I ~i. I ~ 6:18 ~~ 2J AM ;~ h: 35 5:4~ ,.mob 6:41 6:51 F.Sy b:56 ~,:5~ :73 ~ 7.,2 ~: ~ ~ x:29 ~^ 7.35 7:40 ;:'+4 ;:47 7:51 ~ 7 `•3 ~:~r, 7:5~ 03 ,' 12 0 :; ?: ?0 ~:;3 '3:33 8:43 3:47 8:50 3:54 ~ ~:~~ ?:02 ,:~~; ):~I 3 ,~ ~~ 9 r.20 :33 9:~3 ):4j 9:47 9:~0 9:54 ~~ _:56 9:59 l?:OZ ,~, 1G. i 10:.. iC. - ~ n !~~:_., 10:2; 1` :33 X0:38 19:'+3 10:47 10:50 10:54 !0:56 ~ i'i 57 '1:02 11.07 11:11 1' 'i5 11 _C ~~:20 I :;; I'33 11:43 11:47 11:50 Il:Si+ 11 ;6 11 59 12:!;2 12:91 12'li 1! 15 ': ~ ~ 12.20 ~'~ L :33 ^.38 12:43 12:47 17_:5.^, i'2:5'+ ~ 12 ro ~M 12 ~5 1 :0L 1 . ~? ~ : i' 1 I> I ~ .:49 :~+3 1:48 1:53 1:57 2:00 2:03 ::: co 2:09 2:12 2. I7 ~1 2:25 ~:?9 2:x.0 :~+, ~ ';3 2:53 2:>7 3:00 ;:03 ~ s 06 3:09 3:12 ;: 17 '~ 21 3:25 ~ ,~~ I 3:~G 43 ~ ~,~ 3:>3 3:57 4:C0 v:03 `~:u6 4~,y 4:1z 4:17 4:21 4:_'S t ~~ ~ 4:40 ~ +.3 x:43 4:53 4:57 5:00 5:03 ~ ~ ~6 .!'9 5'I2 Sall 5:21 5:25 ?~ ~ ~ 5:30 :+3 ~:'3 553 5:57 6:00 6:~~3 ~ ~ 06 r ~9 6: 1z F:1; 6:21 0.25 0 '~ 6:30 43 ;:~? 6:53 6:57 7:00 7:03 7:~6 7~c? ?:'2 x.17 7:21 7:25 7~s0 I 7:30 :43 7:43 7:53 '=57 3:00 3:03 ~ I 3:06 8:~~9 3;12 3:17 8:21 8:25 8:30 5:30 :43 8:43 8:53 8:57 9:00 9:03 ~ 'i 96 ~.- ~:~9 y:12 9:17 9:21 9:25 9:39 i - _ NO-1"'~- Route ! operatss Monday throu r3r~ Saturday A -25- ~ J ~,,, ~~ .~ *v r r :. l J ~ JI•~~ F `• t r < <I ~~o,. .-1 Q i i Pc~o-~cr ~ ~+ ,a .. '~`...,~ C O N O R T H 2,nr^.nge r I ~ ~~ ~1nin S' ~- --- a , ] • 7 1 q r J 4T43GB•S ~:i1'~f9 SC:7t?>J~ ::: tif?t.1.°.4 ). dJ~ r t• 7~:iGCa,l2t1 ............... ~.n3~ tree ~-cns ~ers $c ~~ ~ ~ ~ ~;~14er• ~`,~ ~ rc?,~3~s :c~.~r or?. a+ti3~vh. fir. ~' ~ ., J. ' .. J ~! .`~1 P. I L.r..u.~ ,~ r-.. ,.,,-~ , -., -,,,,7. -`rte -_,,.~.-..;~~~w-- .. ;: ,, : __ ..' ~.H iJT ti'.9 ~~ _ ?l - rr 4 ~r .~• ~.i. ~ t July 1, 1978 -- LEAV[S GUT~OU~lD a W W ~ ~ ~ J ti ~ ~ O ~ ~ O ~ W q D Q g ~° ~° ~°~ ~°~ ~° Wog. I o ~ ~ J J Q Z ~1 J ~ 4l ~ ~ ~ 4~c _ d ~ Z_ z 2 O 0 0 :~ 5:53 AM 6: G1 6:05 6:11 6:16 6:19 6:23 ,~ 6:52 7: 01 7:05 7:11 7:16 7:19 7:23 J:52 3: 01 3:06 3:11 8:16 3:19 8:23 ':52 y: 01 9:06 9:11 9:16 x:19 9:23 9:52 10: 01 10:05 10:11 I~~:16 10:19 10:23 1'?:;2 11: 01 11:06 II.11 11:16 11:19 11:23 11:52 12: 01 12:6 12:11 12:'6 12:1`1 12:23 I:iO F,ti 1: 13 1:i3 1:23 1:23 1:31 1:35 2:04 2: 13 2:1? 2:23 2:23 2:>1 2:35 3:^4 3: 13 3:13 3:23 3:23 3.31 3:35 4:04 4: 13 4:19 4:23 4:28 4:31 4:35 5:04 5: 13 5:13 5:23 5:23 5:31 5:35 6:04 6: 13 6:19 6:23 6:2d 6:31 6:35 95 s L~r~VcS IN°OUND ~. ° '~~0 ° o° o °~ ~ ° ~ ° O J O 2 ~ a ~2 O ~ ti ~ Z ~ ~O Z N Z 1~ ~ m Q~ >`,:z7 n,M 6:30 6:35 6:38 6:43 6:48 6:52 .~7:z7 7:30 7:35 7:33 7:43 7:1,8 7:52 .9:27 8:;0 8:35 9:39 8:1,3 8:43 3:;2 9:27 9:30 9:35 9:33 9:43 9:1+3 9:52 10:27 10:30 10:35 10:39 10:43 10:48 1(':52 ', 11:27 11:30 11:35 11:39 11:43 11:48 11:2 12:27 PM 12:30 12:35 12:33 12:43 12:'.3 12:2 1:39 1:1+2 I:1+7 1:50 1:55 2:00 2:04 2:39 2:1+2 2:47 2:50 2:55 3:00 3:~~'+ 3:39 3:'i2 3:1+7 3 SG 3:55 4:00 j,:04 4:39 4:42 4:47 4:50 4:55 5:00 5:04 `~ 39 5:42 5:1+7 5:50 5:55 6:co 6:04 6:39 6:4z 6:47 6:50 6:55 7:00 7:04 T~=- Routo 2 cpcrat3s Illonday through Sunday - Tt~~se trips do not operate on Saturday and Sunday -26- =~ , i ~ ,+ >I ~.~~~ ..~ L - J J J v / -. ,' ,• ~~ " ;.:-.:~ :;cuT ~, ., ,.~ `1 ~~' ~ -'\t Y '~ =i ~r i >~l 0 ~~ ~ ~ o) le e l U ~ ~~ o ! ~~ T ~o-imvni!v ~ar....A.,.. Kiic.i ~ a.~tiy~~ \1 ~ .. "1 __.__ :~• ~~.,,~~; .,~ . ~~?-:321 :nicrs (.3in;~ school ~'~esr~cr)• .. 35C S ,n;ors (~i~ ~~oars u over). .'i5S ~_, ... t r ,-. r~Q }; cns ~~rs }o :.~(~i i u o}l~er ~°!? ="OS~}i^.S ' _..,~ ~ r / .~.. '; ;, i~ i J' I ' ~, j ~~ .1 ,• i ~._.,._,_e__ ~ July 1, 1978 Ci-r'ULA IV/Si.~a Ti~,.~~"/.~/T r.~ `I'~ 1.,~ ~~ .~ ..~ / l/?•~~;; T'~c`3'L~_ 4 ~a ~ LEt:VES GUT30UtiD I ~. ~ ~ Q ~ o z i t>J ~ ~ J ~~ ~ ~ ~ 'iJ 7 ` Q ~ U l nJ 2 ~ 4 ~~ ~ ~•.J a ~ ~ ~ Ill 0 ~ ; ~ J J 1 I ~ I C; >- r ~ , \ - "7 I . 15 ~ ?: I ~ 1 ~ ~ I I I. i ~' ~- ~_J I 'J II ,, II ! ' I ; ._ .. , i ~J ~, ~ ., . ~ , O: !~ 7 ~ ... .. - ~ .~ ,. :7 b. ~A ~ LEAVES IN OU`!D ~ !~~~; ~ W ~I~JJ !L ,~ J `~ ~~ ~ o ? ~ ~p W J ~ ~ m ~ o ~pJ J ~ T ~. Q o TO ~p~i ~ ~ O ~` T '~ ~ ? m Q ~ .I „~ ~~~~.; 6:x,1 5 5F, ~3 ~ :I 7~ ]: :I ]'(, ].Sq ~, i b I ~ -. ,~ I - r. ~ 1 1" .I F ~ I. I.:I I,_.-. !_ I 1, ', I 4 . ' ,o i.01 S:U~i - ~: ~.~ - 1' ~! 5~;6 ~:)i ;)r~ ~~: 12 j~i~ ~ i - Routa 3 operates Monday through Friday ~~chc.;uled outbound scrricc only -27- i`i ~ r l ~~ ~~~~~~' ~ ~a~~ ~j~r~J s Fa ,1 ~r1~ ~. ~1 ! N O n i H ~^a F~ ~~ '~ ~~~~~ r 2 ~ .~ aniars (;3:t~;, ;i,tnol : ~r;~i:.r . 3~C r~~ . :1F1L:ICt7}: 7~d . 9 " a ; . d r.J 4 r~~ 7rcrrs ~~rs 40 ~~ ~ it or;~= r ~:~i 6 r ~+ as}mss o~rJ'l..or?. 1 7)r i3 ~'iJ.^.. ' t,!~~les .;~~. r~ J bvc's~~rri ~JSa~r~L ~rY •~ ..~ -;d .~ i •f~ F~e~ July I, 1978 ~i i CJ ~ rH ~I ~ ! ~-W ! I"~: ~~ / ~ ~ ~ J ~ I-'~ ~.;~ J _.~.r ~-5. % l /~'I C~ i LN ~R~ L=,av~s cu;,our1~ ~. ~ ? W ~ ~ O Z ~ ni ~o o Qa~ o~ ~ U C T ~ ~ 111 D F G,~ y ~ ~> ~ J h ` L Z O rc O .1. 5:23:, en 5:2 6:30 5:35 6:39 6:45 ?~=3 7:2 730 7:35 739 7:45 i:23 3:2 °:30 3:35 3:33 8:45 x:23 9:2 9:30 9:35 3:33 >:!+5 I0: -' 10:2 10:30 10:35 10:39 10:45 11:13 11:2 11:30 11:35 11:39 11:45 12:23~ Mi2:2 12:30 12:35 12:39 12:45 1:23 1:2 1:30 1:35 1:39 1:45 2:35 2:3~ 2:43 2:4r; 2:52 2:58 3~;5 3:3 3:43 3:43 3:52 3:58 'x:35 4:3. 4:43 ~u43 4:52 4:53 5:35 5:3~ 5:43 5:43 5:52 5:53 b5: ;5 ~ 6: 3; 6:e3 6:43 x,:52 6; ;3 •~;:35 7:3 7:43 7:!.3 7:52 7:3 :.3:36 3:3 i3: 43 3:48 3:52 8:59 .a,:i:,6 9:3 9:43 9:1,3 3:52 9:53 LEAV ES l~i3OUi~1D _ Q ~ ~ ~ ? I O ~ ~ lI, ' ~ I~ ~i ~ ~ Q Z p ~1 Q i ~~W ~-~O~u i Q~V ~`V W4 Q~~ ~ ~ ~; ~ j ~~7 ~ ~J l'J~Z WSJ ~~J Q0 ~~ CC~ `TAU ~ V~V © O O h Z Z ; ? ~ r--- ~ '~~ 6:47 I ~ o:>; are ~ 7:00 7:05 7:10 7:15 _ 7:20 7:47 ~:>7 ~ , S:oO 8:05 8:10 8:15 3:20 ~? 8:47 i n 57 9:00 9:05 9:10 9:15 9:20 ?:22 9:1'7 ?:52 10:00 10:05 10:10 10:15 IC:20 1~~:2~ 10:47 1.:57 II:UO II:05 11:10 II:I~ 11:20 i.::2 11:47 i1:~;7 12:00 12:05 12:10 IZ:IS 12:2J I:: '2 12:41 12:57 oM 1:00 1:05 1:10 1:15 1:2 ~ . 122 1:1`7 1~?7 2:00 2:05 2:10 2:15 . ':2 ,. , 3:0o 4: co I 3:10 ~ 1 3:13 3:19 3:23 3:25 , 3:;3 ~~~6 ,:10 4:13 4:13 4:23 4:z8 4: ;; + 3 5:00 ;: l0 5:13 5:13 5:23 5:23 5:33 ;: ;6 6:00 ~ rn 6:10 6:13 6:19 6:23 6:z3 6:33 >: i5 . ,.emu S: CO .1 I: 10 ! l 3:10 7:13 8 1 7:13 7:23 7:2d 7:33 ;:35 9:00 . !.~ 9:10 : 3 8:19 8:23 8:23 8:33 g:?:, 10:00 %x10:10 9:t3 10:13 9:18 10:18 9:23 10:23 9:28 10:28 9:33 10 9'35 :33 IC:,~ f~!OT~ -Route 4 operates (Monday through Saturday ~-These trips do not operate on Saturday E3il:e f-'.ac!< Service is Av, ilahle At CosirJnated !'.us Stops -28- ( --~ )~ ~ . i ` + c. ....., r... r, t... ~i -r••..~,..,..~ A `' ~_ f _ 1 J / F C -ti ' ~. 1y ~ 11 _. 5'wrstorn c Ccilage ~'~ N ~%_ ~ a 7 H i t' ~"~":. _ ~~ ~' dv` `t~tjc. i'....tiJ i~:.Ti1 }S ~ii`j1C~i'S {:3a:~j~ SC Oi~1 r.n..-.' i.Ti3:~;,~ . i ~4~ ~'I"~~a ~(1'~? 1:i-?i'S ItJ J ~~r ~ 1~: i7i~7'ef r~~... July 1, 1978 '~ nra r~ ~~ i~ ttN~ ~~ '~~ ?'fie' ~~ s .~3 c'.;~'~ ',° ~~ t~ wJ i i . ~ : \ } r l~.~~~~Til7 ' ./:~:',~ ".i Sl {''S iii }}~~. 1~ _ .+~ 6~ 'Y ~ yI .; I , ~'~ ~~~ r t ~T ~~ ~, ~~ t t~w ~- ,~ 4 ~ ~ A a. ~ cv Lf ;y~ S CU7T3~;UND ~' 0 ~ ~ ~ ~ ~~ ` ~ Q p ~ U' j1.~ 1.lJr~ Z O O ? Q p U Q~ \cnW ~v W Q ~ ~ ~ ~ ` ^7 ~ ~ ; ~ O ~ O~t~ ~O 2~'~J ~~Z ,~ d m>> Q~ v~° o~~ :a 5:~5. :n+6:0 3 6:0' ~ Q1» .:~ 5:55 7:55 7:0 3 r 7:0~ o:09 7:09 6:12 7:12 6:18 6:20 .~ 6:22 .1M 6:24 3:0 8:05 8:03 r x:12 7;I,g S 7:20 8 20 .~ 7:22 7:24 °'`.5 10:0 9:06 t0:c6 9:oy 10:09 9:12 .is : 9:20 8:22 9:22 8:24 10:55 1i 11:0 11:06 ~ i1:0~ 10:12 11:12 10:13 10:20 10:22 9:24 10:24 :57 12 12:0 ~.~~ 1~.~~ 12'Or~ I 12 '' 11:13 11:20 11:22 1 1 :24 :55 P 1:55 h, ~ ; 0 2 0 1:06 I:0 3 ... 12:13 1:19 12:0 12:22PM 12:24 2:;5 : 3:0 2:06 2:0 3:09 2:12 2:18 1:20 2; 1:22 2: z 1:24 3:55 ,,.-~ ~ 4:03 4.06 4:09 3:12 4:12 3:13 4 18 3:20 r ~ 3:~z 2:24 3:24 , 5:55 5:03 6:03 5:06 6:05 5:09 5:12 : 5:i8 . ~ 20 5:z0 t:2 ' 2 4:24 .a 6:55 ' 7:0 3 7:06 6:G3 7:09 6:12 6:18 6:20 5:22 5:22 5:24 . ~ 7:55 .a 3:55 9:03 8:c5 8:0 3 1:12 8:12 7:19 8 13 7:20 A 7:22 6:24 7:24 9:03 9:OG 9: 0~ 9:12 : °:13 8:20 ~ i H:.2 9:24 9:20 :i 9:22 9:24 LS;'~V~S IF~BOUyD ~ ~ ~p0 J m 6:23 7:28 8:28 9:28 Io:28 11:28 12:28 1:28 2:28 3:28 4:28 5:28 6:28 7:23 8:28 _ 9:2R NOZ ~ -Route 5 opiates Monday through !+ - T!~es© trips do not operate on Saturday Q ~ Q lu o~ W m 6:31 7:31 8:31 9:31 10:3) 11:31 12:31 1:31 2:31 3:31 4:31 5:31 6:31 7:31 8:31 9:31 Scturday W ~ Q O o0 m m 6:33 7:33 8:33 9:33 10:33 11:33 12:33 1:33 2:33 3:33 4:33 5:33 6:33 7:33 8:33 9:33 Q o~ O ~ CU M 6:37 7:37 8:37 9:31 10:31 11:37 12:37 1:37 2:37 3:37 4:37 5:31 6:31 7:37 8:37 9:37 Wok ~~0 ~ L~ p ~?~ 6:47 7:47 8::,7 0;47 10:'.7 II:',7 II'"7 3:'.7 4;47 5:47 6:47 7:47 8:'+; 9:47 I i ~~ i { t ~I i -30- -~ ~ _ ^ I .~ I _ .~ r I„ ~ io I ~, ~ ~ i`a ~ ~ ~~~ y I ` ~ - + ~ i -~ _ I - ~ -. ~ ' -~ _ ~ ' ~~~ ~i .~~ - `I - 1 I .._.. • ~ (> it I I ' ry I ~ \ r , ~ a ~ ~ - - ~ ~; , ~ ~;; Ia Z • : P ~~ ~ . > I ~ I 1 ~ ~ I ~ ~ s h i O -~ ~? a n o ~ I \9 I ~ ~I ~~ r _ _ I I^: ~: ` 4~ I' .~~n DEPAl2TU~2ES ~. ~ ~, W I1J (, , ~ ] W C o ~ T ~O .' ~ ~~ ~ ~ ? -'ll Q O ~ ~- a i ~ W '~ ~~, ~ y o 0 ----_ '~ ^~ CCU 9:f) i~.ti o 3 1 I .J~ 1:05 _.:~ I^. .y7 ~: ~ 10 : 2 J I : 2 2 1 7: ' ~ ,` 10 :.~~ 1 0: i 2 10::;0 I :'.2 7 < 10:x:; , 10._5 1 ` 10:2 10:32 II:..; I .„ II , 0: •0 10:'.3 10:,2 11:2.) II :~' : : II:~~O II: ;? 11:12 --- -- 11:7 --- 11:20 --- 11:;:9 II:>2 12' ~ nn I, ,0 ,. 12 ._ ~ 17:0j 12: G6 --- - 12:;, --- ~ 12:1., I 12:'r~ 1~ :42 12:',5 12:' 0 12:~, ' IZ:~2 1:~0 1 e :~ 12: 12'. ' I.,p ' 1.,3 I 3 , 2: ~u I • ~' G2 I.45 2: I.i6 1 : ~~9 1:52 ~5 2:25 ~ ___ - - 2• 2 .. . , v:2~ ~ . '~:. 5 J5 "• 4: :) 4: 2 :, .0 ,j ~ ~~:-7 , 4:: ~ t,: ,,3 ; ='~ : 5 - - ~'~ r.,,~ 4:52 ?+~erafes 1,~ nc~ays f1;ro,~,,;~ ~c.fiur~a•;s. :;r,o~,~:nc~ ~cnt2r ~ Jo'~ynfo:vn ~ ~ r for jasY a a.~il;~a. ~{ , ~o~y ~ ~ J ra ~j~)' i. ~~ L•~ ~/ ~!~ a~ r 9~ ~, ~d .S. ^~,,_ N U .v ~ H .~~,. ~o~r~ f w~ 'has y i .~a ~ ~ 5 ~ / ~ ~',~ ~i ~"•-sue `/ a J ::.~ i ~ a,: ~7 J it Y July I, 1978 i~ ~ J1J j ~ •11 ~.r~~J~J~ J ~ ~ nS ~~T.. C} ~i /IC O Co f n er ' ;'~ U I I ~ ~ ~~ ~ i c~ ~ ~ I _= V ~j f S~r~ef O $~-lo~~~ng Cenfer In$orr;;afion: P,Sone 232_5321 a=cre: 10C _ Som..+. no ir~~.-S„__ -31- Y =~ '7 ~~ ~ C:UT~ .1~ li ~~ ~/ I I~ ~~ of z ----_. ~~ 4 v ~.`/ inur q„e > Q ~~.- .~ .~ P.In,.,. r,r c} I N O~ R T H I.? ~~;:~~ 7lO;J: X32-G~21 ~~aR ~S: : ~~1}s .. ........ ... .3~t uniors {,~ir~ sc:~ooi ac under), .. ~~C eniors ~~~,-ears ct over, .~~~ anc~icar~~ed ....... • . . tree °ran f`~r; }o S ETC :z o; jeer C'~T rou}es C'1 S,~o~aing C~nier r-! S?ree} ~oer1~ ;eve ~::ford 5} ~alornar Sf Q~ .. JJ ~a.~c''~e9~~1 ~,1~3~a~ d~':~'~SOY ~~ J r~ ~ _t i. ~ t\ G) J? ' I ~ ~~ _ t'T ~\ r\f ~J{ 't J V 1 O ~~ w 4 J C~ ra Q W w J 1S O.~O~~XO !O mmmmmmm~,_<vva~mM-~zvma~:n_.~nmcncom- '-' uv __ _r N ul M ~~ N ~n N ~.v M m ~ u~v ,~v a cv n ~..7/1 d N1 HnOd .o .n n n cu cu <.-~ cry o o .. ~~ .. .. .. .. .. .. .. .. _ ._ ~ _ N N rv\ M J ~ r!\ u1 ~D .O f~ ~ .V .\J '..'1 ~1 1S „7.J 1D .a.vw.c>.o.n.nm.-n. ~_~.o.onv..,.o,~,~~m.o.n.il..~w~;v.D ~uvv.n.~.n -r ._ _T .- _T •- ~, .- _r ._ _-I . U\ N ~ \ N J.'\ N ul N Ul N ~.l n. ~.:1 : v ~_ \ ~.S/1 d H1 dn0~ .a .n n r~ N m m m r c~ - _ fv N . ,_ .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. - ^ ^ .- .--. .--. N N M M _T ~ v\ i,n ,~ w n n w .o cr` c\ 1 S „ l ~J I(D ~ -T _T S ~ -T ~' l~ _T ~ -T S _T I~ T .S ? S I~ ~ T ,t _t _T I ~ ~ 7 _T ~ S -T 7 '?gyp' H1Jn0~ .o .a n r~ .. .. .. .. .. .. .. .. .. .. :r N ~~ N u\ N u\ N u\ N ~.\ N ..\ .v .:\ N ~~ m a~ m m o c \ ^ . ~„ N . .. 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T f~ ~ -: ~ ~ I~ ~ S .T ~' -7 f~ S -T S _T .,? ^ 1 S cJ C1iNO / dd N l!\ (V il\ N ~fl M l!1 N u\ N ul r~\ ~ N ~.\ M - M /0~~/1'J'H1d/70~ v~.n~r~wco~~c„-_. ...................oMOM-,-.\uMOMC-~c~ - ~~ _ N N - - N M M ~' ~ V1 ul ~D ~J] !~ !~ cSJ W v \ L1 O 1S t/t1J'-V07'yd N N N N N N N .n <~~J __~'°---~. ~.~ ~.~ <~ c,~ a{~~ N l!\ N l!\ N ul N L'\ N N N N `+` N `,, O O M p ~l O M N l,l N N t~J N N J J N ~\ N ~!\ (~ J O h\ O M O ^l H M O <0 '3i1 d 1 S~1 /d .o .n n r~ m w m cn ~~ ~~ _ . _ _~ = ~' ..: ,~ ~;i ,;,~ ;r s ~n ~n .~ .D n n m <v ~ cri o t3U<i~ ~ ~ > ry-~ Q V L ~~ C ~~ Q c, -° ~ ~ L O ~ ~ L '' C O , ~- ~ ~ T~t1 [ > v ~ ryl T ~~1 C '~ O O ~ ~ ~ ~ ~ Q U - ~ '' O '- O ~ C ~- O Q TO rn A V V , 1 ` N N ~ Q Q. +- • - ~ yam- ~ "- ~ ~ ~ r~r ~ 1 _G O ((~~~ ~ ~ :.._I -32- ARTICLE 4.5 LTF CLAIM $141,920 CITY OF CHULA VISTA April 1, 1979 PRO~CCT INTENT, EXPECTED RESULTS AND BENEFITS A. ?roject Intent - Chula Vista Community Transit Service ,his project is intended to demonstrate the feasibility, °fficiency, and cost effectiveness of providing centralized, coordinated transportation services for limited-mobility persons in greater Chula Vista. The project is intended ~o serve as a model to initiate efforts to coordinate services under a centralized, public operating agency. .L will simultaneously extend service to persons who ire not agency affiliated and will increase overall mobility .or the handicapped and elderly in the target area. ^here has recently been an expression of concern about she transportation needs of the handicapped and elderly .n Chula Vista. A growing number of the area's social service agencies have assumed the responsibility of trans- _orting their clients, resulting in duplicate and inefficient _esource investment. This project will create an alternative =or these agencies and will develop techniques to success- -ully coordinate the services. SALT?Z~NS prepared a Feasibility Study of Combined Social :.gency Transportation Service for the Chula Vista/National ;ity/Otay area in September, 1977. This was one of three studies funded by the Urban Mass Transportation Admin- _stration (Ui~1TA) of California communities of 50,000-200,000 population. ^he scope of this study included inventories of social ~gency services and their clients, transportation needs end services, vehicle availability and agency transportation costs. Principal objectives were to evaluate the feasibility end the cost effectiveness of a combined area transportation system serving human services agencies and their clients. =':~o of their major recommendations were as follows: '. One of their major recommendations regarding improve- . ment of area transportation for the elderly and handicapped was for the City of Chula Vista to act as a lead agency. They cited the City sponsoring a non-profit corporation to act as the umbrella for agency transportation as a possible organizational arrangement. Public and private groups, including social agencies, could be contracted as suppliers of service(s). C1ILTRANS stated that the City of National City could contract for service desired and available and the various governmental units within the study area should be encouraged to contract for servile for their clients. The City of Chula Vista could provide the constitutional authority to operate, or contract out operations, the financial control required, and t:~e transit managerlent needed. -33- ~• A combined transportation system serving human ser- vice agencies is feasible. A major obstacle to effectively coordinating agency transportation services is the lack of a central organization; the City of Chula Vista will assume this role. A second obstacle is the agencies a if the ~ pprehension that y relinquish control of the service, their partic- ular client's needs will not be adequately met. This project will attempt to eliminate this obstacle by assimilation of the client trips over a period of time. Through this assimilation, the needs of the client-groups will be more clearly defined, changes can be made to the specialized service, and a gradual reduction of agency involvement can be realized. Indications are that coordination of services cannot be effectively accomplished until its suitability is demon- strated to the affected agencies. However, during the demonstration period the centralized service could be severely underutilized, unless a supplemental target group is identified. A major shortcoming of the separate services is that they serve only agency affiliated persons and often only specific trip purposes or destin- ations. This leaves a group of people (the unaffiliated handicapped and elderly) and various tri (shopping, recreation, personal businessP Ptcposes not adequately served by the agencies or the existing are transportation system. This latent demand for specialized transportation services will serve as the supplemental target for this project and will significantly enhance the project benefits by greatly increasing personal mobility for the target area's transportation disadvanta ed. B• Expected Results g It is anticipated that the project will demonstrate the feasibility of coordinated transportation services for the handicapped and elderly and will serve as a model for implementing service coordination. that the project will increase personal mobilitysfor~phosed groups. Specific results expected by the end of the demonstration period include: - Immediate mobility increase for approximately 5,300 severely handicapped and 2,300 unserved elderly in the greater Chula Vista area. - Identification and resolution of problems which present obstacles to coordinated services. - Demonstrated feasibility of coordinated and unified special transportation services. - Beginning of assimilation of social service agency transportation services. -34- '~J S C• Expected Benefits A major benefit which is anticipated to be realized as a result of the project is immediately increased mobility for target group persons. This benefit will enable those persons, whether agency affiliated or not, to travel within the service area for all trip purposes and thereby increase their ability to avail themselves of commercial, employment, educational, cultural, recreational, social, religious, and business opportunities. The immediate benefits caould be increased independence in making travel decisions and increased travel for discretionary trips by target group persons. This project will be a step to:vard equalization of opportunities for the limited mobility persons in the area. The second major benefit which is expected to be produced by the project is the minimization of resource investment in specialized transportation services in the target area. It is expected that the project will successfully demon- strate the feasibility of coordinated services and will lead to the eventual abandonment of the individual services. It is further expected that operation of the centralized service by either a local taxi company, professional transit management firm, or a non-profit agency with suit- able transportation service experience will enhance overall operating efficiency of the specialized services and will enable the services to be more closely administered and monitored. It is anticipated that joint agency partici- pation will enable the service to make full use of funding opportunities from a variety of sources. A major side benefit of the project will be the knowledge gained about the needs of the client-group users, the latent demand for specialized services, and the problems encountered during coordination efforts. In this way, it is hoped that the project will serve as a model for coordinating specialized transportation services in other areas of the,San Diego region. E:{hibit A presents a summary of pertinent project data. -35- ~a ~ S~ EYHIBIT "A" TITLE: TARGET AREA: SP0~ISOR: TARGET GROUPS: TARGET POPULA- TION: ERATING P-LODE: QUIPi•1Ei1T PROJECT FACT SHEET Coordination of Specialized Transportation Series City of Chula Vista and Contiguous County City of Chula Vista Persons whc have difficulty using existing public transportation because of physical; mental, emotional, or age-related disabil- ities. Handicapped (all ages) Unserved Elderly 5,300 Other Elderly 2,300 5,600 TOTAL 13,200 Demand-Responsive, many-to-many within Chula Vista; many-to-few in contiguous areas. Two 12-passenger vans equipped with lifts and tiedowns for 2 wheelchairs, one 12- passenger van with no lift and one 16- passenger van/bus with a lift and tiedowns for 3 wheelchairs. -36- I I .I ~~ROJLCT ACTIVITIES A. Target Groups The project will include implementation and operation of an alternative transportation system, providing specialized services for the elderly and handicapped. The system will use two lift equipped vans, one non-lift equipped van and one lift equipped busette, operating in a many-to-many, demand-responsive mode. Use of the alternative service will be limited to persons caho because of illness, injury, age, congenital malfunction, or other disability, including the wheelchair confined and semi-ambulatory, are unable to use the conventional fixed route bus service provided by Chula Vista Transit and the San Diego Transit Corporation. Potential users of the alternative system include: - Severely handicapped - Persons of any age who by reason of physical, mental, or emotional disability are unable to use the existing conventional transit services. - Unser~~ed elderly - Persons 60 years of age or older who have some difficulty in getting to the bus from .their home, boarding or riding the bus, or getting to their destination from an existing bus stop. - Other elderly - Persons 60 years of age or older, subject to system capacity. B. Operation and Maintenance The City will contract with a professional transportation service provider, local taxi company, or an area private non-profit agency. Shared rides among eligible passengers will be greatly encouraged. By showing the appropriate ID card, the eligible elderly and/or handicapped passenger would pay the driver 75~ fare. It is quite possible that, once the system is developed, scrips could be used by some agency passengers and the appropriate social service agerZCies would pay the City their clients' partial or entire fare upon receipt of scrips used for specific eligible trips. The proposed system will operate within the present Chula Vista Transit system service area. After a couple of months of operations, the City will examine the possibility of providinq 1-2 daily semi-fixed route trips from Chula Vista to San Diego social service and health care destin- ations. IIours of operations are planned to be 8:30 a.m.- 4:30 p.m., Monday - Friday and if the system carries the expected 700 revenue passenger trips/week or 175 per day for at least 2 months of operation, the hours would be expanded to 5:30 p.m. on ~~~ee}:days (to handle work and medical trips) and 10:00 a.m. to 4:00 p.m. on Saturdays -37- ;to handle shop;~ing and recreational trip ), operating conditions, t~1e s~, s ' throe llrt stem will Under normal ec,uipped vans in a full be °perated with mode. The other non-lift equi y flexible demand- for bac;;u Pped vehicle will responsive p in case of brew}:do~•m and/or be available tenance• The City antici ular main- ~•~ill be pates that aboutg80°s of scheduled on a 24 hour or more the trips with the remainder bein advance p~r~its. g ~n a reservation basis Trips as a rule willdnotnbebasis if system ca emercer.cy schedulers priortized pacity g situation occurs. unless an This protiosed demand-responsive criteria centair.ed in t}ze service in terms of• adopted CPO DialeAs the design ' Ride guidelines - System type - Number and type of vehicles - Staff requirements Selection of system operator Force structure The contractor of this providing vehicles system caill be responsible for system operation fuel, drivers, insurance and responsible for and supervision, general and overall transystem planning, monitoriny well be receipt of p°rtation coordination. g' evaluation the contractoprOpriate bids Based upon or Cit 1t ~^'lll be determined whether and/or vehicle Y well Provide the dispatch facility maintenance. C. Chancres to Existin g System No specific changes to the will be recruired to existing fixed route services "Cor-lmunit accomplish this project. The specialized y Transit Service"will be coordinated as possible, with the local fixed route Transit, much as For exam 1e service, Chula Vista on Sunni p if a partiall yside Drive wanted to ao Y blind person living Center, he/she would ride tO Chula Vista Shoppin one mile to on the van from their residegCe Bonita Road where they would convenie free of c}large to CVT Route 5 transit service chan headed downtown, ntly transfer SDTC ge will be sought. This Ono reg1Onal .assign at least one lift e ui is to a Chula ~- Vi.~ta q peed transit coachato handicapp~c~ use~stof (either Route 100, access recrional facilitieslternative s 32 or 29) to °n~-able via the SDTCss~m to directly transfer charge. It is °;;.~ stem at no SDTC ser~.~iCe r ected that much a chan e capa}~ilities~ supplemented ~ g to the ~ °f the alternate She collector/distributor c.ramaticallY increase Ystem in Chula Vista qualit~, the target group's mobilit ~•.'ould ~ of life, y and -38- ~.~.~- E~ • r The intent of this persons whc are PrO~ect is to increase It is presently suff the. mobility of expected, that diversioneofng from limited s-stem to the alternate s Persons from mobility. some diversion is to Ystem would be minimalthe existing Present be eXpected since some users Of Course, eliriblesforem do so with severe hardshi °f the the alternate system. P and will be D. Ne~~ervice III. The alternate aPProximatel~ system will have the capacit 35,700 passers 107,000 regular miles Y tO operate ger trips/year x Per year (based on plus additional mileage for s 3.0 average miles/trip) be entirely necv service Pecial use coordination which trips. This will opportunities will create transportation non-profit with numerous agencies, public and private PROJECT NEED A. E1=1v The existing fixed route transit within one-quarter mile system serves 80 percent of the °f a bus route) a (i•e., presumed that target area dwellin PPr°ximately existin the elderly are com g units. If it is g system, there are Parably served by the citizens who are an estimated not served by the existin300 senior It is estimated g system. in the Chula Vistaat approximately 5,700 senior citizens. restriction which area have at least one Service. would entitle mobility In addition them to use the alternative Population wll ~ the remainder of the senior citizen system capacity. have access to the service, subject to To date there is which no transportation service specifically addresses in Chula Vista the handicapped and or the o~'erall 11,300 adults / elderl travel needs of aged 60 and older inhChulare Currently more than over 14 percent of Vista proportion the Population, a sli constituting than the 13.1 percent ghtly higher average. Chula Vista of the San Diego munity and is haS a substantial County attractin y new seniorseeachment com- compounding the currentg man transportation year deficiency. An Urban "Mass Trans released in 1970 est~m~Ztesothatmonestration ~. has sorr;e t~ (U~ITA) report yPe of Y third of the elderly h`~~'c s~i~~stantiatedhthis ~1 disability; recent local studies to CALTR~~,1S stud estimate. The previousl transportation in~theich investigated elderl Y referred South Bay, cites Y and handicapped Thetudy released by the Office of the findings of s tud ~ ~- ~ showed that 29 Senior Citizen's Affairs. tionalized elderl percent of the local non-institu- limit their Y suffer from dysfunctions that severely systems. ability to utilize conventional mass Using this percentarc base transit it is estimated -39- E that there are approximately 3,400 seniors in the target area ~eho would meet the dysfunction elegibility and have Hoed for such a demand-responsive transportation system. B. flandica~oed The California State Plan for the Developmental Disabilities Services (1977) states that approximately 5.6 percent of the general population suffers from developmental dis- abilities or appro:~imately 4,500 of Chula Vista's residents. Approximately 2.3 percent of the non-elderly population, 1,900 persons, is considered substantially handicapped or developmentally disabled. This latter segment is the core target group of the non- elderly handicapped for this project. The remaining handicapped, approximately 2,600 persons, will add to the target group to a lesser degree. C. Travel Restrictions The absolute cost of owning and operating a personal automobile is often far beyond the resources of the handicapped and the elderly. The cost of taxicabs is also often preclusive except for the most necessary trip purposes. These groups are thereby forced to rely on conventional public transportation services. For the handicapped, conventional transit services are often totally unacceptable. These persons are then forced to rely on friends or relatives who may not be available. Or, they must use some type of medically oriented trans- portation service which can cost $15 to $50 per trip. If this cost is not reimbursable through some program the trip purpose is usually restricted. With these limitations, the handicapped are essentially homebound with little or no opportunity to make discretionary trips and no indepen- dence to make necessary trips. The proposed project is designed to eliminate these limitations and increase the ability for the handicapped to make independent travel decisions. P•lany of the elderly also have physical disabilities which may range from discomfort to inability to use a conventional transit service. In addition, they also frequently have insufficient, fixed incomes which limits the dollars avail- able for transportation. The elderly predominantly make trips for shopping, social services, and medical care. The importance of transportation itself as an activity is recognized by medical and behavioral scientists -- trans- portation for the elderly, as well as the handicapped, is necessary not only to "get from here to there" but also as an "antidote" to the aging process. The right to independently make travel decisions is important to self concept. -4 0- S There are substantial indications that the existing specialized transportation services - those provided by the local social service agencies - are sorely inadequate for general travel purposes. The following summarizes data from a CPO study of Improved Transit Services for the Handicapped and Elderly (October, 1976) and the CALTRANS study which indicate that the trip purpose split is severely skewed toward medical/social services trips and away from general purpose trips for users of the agency transportation services. Trig Purpose Recreation Shopping Education Therapy Agency Visit Medical ~4ork Other Agency-Supplied Travel ~~) 3 5 6 13 22 43 8 General Travel Elderly Handicapped ~o) (o) 26 26 27 20 3 7 13 12 17 20 13 15 The need for an alternative travel option - a specialized transportation system for the elderly and handicapped - is immediate to increase travel independence for a large segment of the Chula Vista population. It is expected that if such a service is available, it will offset the need for numerous agency-supported, client-specific transportation services and will demonstrate the feas- ibility of coordinated special transportation. In doing so, it could serve as a model for coordinating disaggregate services in other locales. IV. PROJECT TIME SCHEDULE AND CONTINUATION PLANS A. Project Time>Schedule The expected duration of the demonstration phase of the project is twelve months from the inception of service. Initiation of this proposed service is anticipated to be in July or August, 1979. B. Plans for Continuation after the Demonstration Phase After the demonstration phase of the project, if this service is found to sufficiently satisfy the project's objectives, funding of the alternative service will possibly be incorporated in the City's transit budget. Revenue sources for this operation include passenger fares, City funds, SB 283 grant monies, and anticipated LTF 4.5 funds. It is expected ttrat funding assistance will also be available, in some form, from area social service agencies which beccme actively involved in the coordination of South Say transportation services. -41- • ~PIRTICIPATI~IG ORG~~NIZI~TIONS The primary participant in this project will be the City of Chula Vista. The lead role will be assumed by the Transit Division of the Public Works Department to implement the service and to monitor and report on its performance and satisfaction of goals. A second key participant will be the City's Depart- ment of Parrs and Recreation which will assist in referrals, agency contracts, eligibility determination, and monitoring. The City is currently in the process of establishing an 8 member Elderly and Handicapped Transit Advisory Committee, comprised of the following members: 1 - City Transit Coordinator l - City Senior Citizen's Aide/Recreation Supervisor 1 - Transportation Planner from CALTRANS or CPO 5 - Representatives from area social service agencies currently involved in the transportation of elderly and handicapped. VI PROPOSED ONE YEAR PROJECT BUDGET (FY 1979-80 Operating Cost rs (VSH)per day x 4 vehicles x 5 days/week = 140 VSH/week x 8 weeks = 1,120 VSH x $27/VSH = $30,240 Contract cost for provision of equipment and transit service during 8:30 a.m. - 5:30 p.m. for 10 months and 10: 00 a.m. - 4:00 p.m. on Saturdays: Contract cost for provision of equipment and transit service during 8:30 a.m. - 4:30 p.m. for 2 months: 7 vehicle service hou 8 VSH/day x 4 vehicles x 5 days = 160 VSH + 20 VSH on Saturdays = 180 VSH/week x 43 weeks = 7,740 VSH x $27/VSH = $208,980 $208,980 for 180 VSH/wk 30,240 for 140 VSH/wk 12,000 system start u $251,220 TOTAL COSTS REVE~;UE SB 283 Grant Farebox City General fund LTF Article 4.5 for 43 weeks for 8 weeks and personnel training fee $ 81,300 27,000 1,000 141,920 $251,220 TOT~'1L REVENUE -43- VI1~. PROJECT ~IONITORI~:G The project will be monitored on the basis of three distinct data sets: system characteristics• financial characteristics. ~ user characteristics; and indicators of equipment suit bil ty andrperformance andloperation efficiency. User characteristics include the number and t al of users, the e:;tent of discretionary versus necessar ypes and the extent of agency affiliated tri _ Y trips, day of travel, and user comments. Finapciallcharacteristicsd include costs for transportation operations, maintenance, and administration; revenues and their sources; and unit cost indicators. These data will form the basis for evaluating the service over time and relative to other operations. Specific indicators which will be continuously monitored include: - vehicle miles travelled - complete service and maintenance history - dispatch calls - information calls - passenger trips by age, disability, purpose, etc. - trip patterns - agency referrals - passenger revenue - funding contribution, and - detailed cost data In addition to these data, the City will interview passengers monthl to develop qualitative indications of the extent to which the service objectives are bein met. Y be used to identify the extent to whit interview process will increased and the extent of agency tripspbei~gamadebonlthehas alternate system. These indications will be monitored over time to evaluate the project`s accomplishment of goals. A sample of the type of questionnaire to be used is attached as Exhibit B. The City Transit 'Division's management information system, which currently compiles pertinent system data on all CVT routes, should be more than adequate to facilitate evaluation of the proposed specialized "Community Transit Service", pursuant to Section 99279. -44- 1. 2. 3. 4. 5. 6. Exhibit "B" , Sample , PASSENGER SURVEY QUESTIONNAIRE Nature of Disability Nheelchair - confined Yes No Age Bracket: Under 18 45-59 18-24 60-70 25-44 over 70 I use this bus: 1) more than 7 times a week 2) 5 to 7 times a week 3) 3 to 4 times a week 4) 1 to 2 times a week 5) less than once a week The purpose of the trip I am now making is: 1) work 2) medical 3) church 4) shopping 5) recreational 6) business 7) return home 8) other Before this bus was available how would you have made this trip? 1) other bus 2) private amubulance 3) drive 4) ride with friend or relative 5) would not have made the trip 6) other 7. I learned about this bus from 8. I started this trip at: (address or the place name) 9. I am going to: (address or the place name) 10. I~Iy identification number is (optional) 11. ~yould you object to being contacted for additional travel details? Yes No C0~ Ii•1~ENTS -45- VIII. ' :-?A:::~:;T~,:G ?:;OG ~~_•? ~,CR Ciir'LA VIS _ ~ ' " ~z %L :~ Ll ~~;vD Ei«::DICAPPED ~ 2~;1SPORT~?TIC:: S~RViC April 1979 I R• search A. :-Ianagement I...ormaticn System: cc-:ile stall stical data that can e used as a basis fcr evaluating patron us~~.e and ser:~ice adeuuac_,~. Data s ~u1d include: 1. Locations serviced (pick up aad drop off points) 2. Status o~ rider (i.e., handica_ped, senior citize.^.s) 3. Response time 4. Day and time of travel 5. Tri~~ purposes 6. Agency referrals 3. user eedb3Ck: gat.er lnfOr::latlOn -nom a variety of SC::rC S t0 aS~1St 1i. CE'_ter:,llnl:lg e.~eCtlVeneSS Oi the E ,~ ri Ser~rice in meeti .g client reds. These sources s::ould include some co.,~ination of the follcaing: 1. Home interview 2. Telephone interview 3. postcard survey 4. On-bus survey Th2S2 survey tools should indicate user satisfaction or dis- satisfaction with the service and provide the uublic with an op~ort::nity to express opinions and successions. CI Plann_nc A. assess data from CVT's ~-Ianagement Information System and User Sur-:eys, and define their impact on E & H 'rogram's design and purpose B. A~~ly needs assessment information. to current ar.d projected budgetary, system, and c~erational parameters C. :I:e adjustr„e^ts in existing and rrojected service as i:dicated by ~~~er needs, system ar.d orerational con- siderations :II ~~d~:ert_~e:;ents ~'~• ~•~:n 1/2-~~aqe ids in C. V. Star ;Ie•.,•s to ~~c:nounce c~`ginning of E & H Ser-: ice ($300) B. :our 1/4-c~~ c:e .:oo:~ter ads in C. V. Star C. O::e ~u11-~~are ad in S. ~~'. College ::e~.,s- ~~er to ln"._.., st..d~nts of C S fI service ~~~-ailability' ($i00) -46- ~ '/ .~.ar':e't,nq Prccram for C •~la 4'_sta's Sld~orl1~ a::d iia dica~ped _r~ns.:ort~tio.^. Service D. One notice in ~rent•.,ocd Park monthly bulletin in- formir.g seniors of E ,~ ii service availability --• Di stri~t;tion c= flyers cr. all Chula ~Tista Transit bus; s infor::~i;:, riders of E & H ser:rice availability IV Brochure - Describing New Demand-Responsive Elderly and riandi- communi~y transportation Service in Chula Vista and Contiguous County A. Brochure on "~" & "H" service to be distributed to: 1. Senior Citizen Center 2 • =:orma:. Para Senior Recreation/activity Center 3 • i,redericka .Manor 4. Ccngrega~ional Tcr;ens ~. Chula Visa Inn 6. Palomar r:aalth rr^acility 7. Sout:::•;est=rn College 8. high Schools 9. Civic Ce:: per 10. Library 11. Chula Visa Shopoinc Center 12. Social Security Office 13. Say General Hospital 14. Chula Vista Co:~~unity Hospital B. Brochure to inc_ude: 1. Description of service 2. Eligibility requirements 3. Cost to ~_ogram participants 4. iic:a to u-~ the service 5 . area ser•: 'd 6. ~~~ho to contact for service and information C. Fift,• thousand (50,000) brochures to cost appro:;imately $~=00 total Public Relations ~'1. S.~ea!:ing er.ga~_;~ents before the membership of various cc:.-;;unity c;rc~~s, (i.e. , Senior Citizens Center, ir`::t•.~:ood Par::: , at `':eir regular meetings to inform .~:~ of t:~e & t"~' ~~L" ~~:'" Program purpose, participant e1_~..l.,ill~ti' r_~uire:~ents, colt, operating concitions, etc. B. S:.ecial Semina_s conducted around the South Bay ~'~rea at co:~~ unity, ~ivic, and social centers to inform in- terest•.'d sec~:e::ts o~ the r.eneral i;oulation of the -47- 1 i ~ ' _sta' s ~ld`rly and f?a^.:_capped r1I1S~.Or ~~.,..'_J:1 :i.rV1Cc:. sti•ccifics of the "E" & "H" Transit ?ror;ram of t:~e Ci t_ of C:,ula .'ista C. T: '_e None resp rises to p;.. ;lic questions about the "E" :~ :' " service ~o be yarcvided by City staff and system \ oc~rator D. Information/ed~,cation meetings with social sere, ice agencies directly dealing with the handicapped and elderly pc~ula~~on of Chula Vista. Such meetings will instruct and _.form these agencies (i.e., Norman ?ark Senior Recreation Center, South County Council on king, Ota_v CcT~unity Clinic) on referring eligible persons to the coordinating transportation ser•~~ice ar.d providing them with ~srogra;n information. I Services: A. Cc::crehensive Driver Training Program stressing 1. Safe handling of passengers recuiring assistance in boardig and leaving vehicle 2. Proper identification o~ program participant by dispatcher and driver to certify eligibility of. rider 3. Courtesy to passengers 4. i1o smoking on vehicle by driver or passengers S. Dependability and timeliness of service 3. Coordination c= Service 1. Proper coordination and integration bet~:een system operator, private, and public agencies 2. Constant review and e~.~aluation or sc~ecial client ar.d C;:u1a ~/ista's overall elderly and handica:~p~d Mans^crt~tion reeds ;tal ~st_T .t^d .•lar'.ceti_ Costs for First `fear of ,' 7 c , ..'' , ~ Ci t•; ' s Ir.-_:ind S~rviccs t .~~ -u-~-~- 1:. Con ribution) -48- ~ , I~. G~THLfi~ INFOF~`L~TION Implementation of a specialized service for the elderly and handicapped in Chula Vista was recommended in the City's Transit Development Program (Barton-Aschman Associates; March, 1976). It is a part of the City's adopted TDP and has been included in the regional Transportation Improvement Program (TIP). Part of the City's $20,000 marketing budget will go towards promotion of this specialized program. The City will extensively work with involved area sociaa service agencies in informing and educating eligible residents of the proposed service. Operationally and technologically, many-to-many, demand-responsive with radio dispatch service has been proven feasible, especially for transportation of the disabled. Economically, this service will operate at considerably lower cost than ambulance services, which are the only existing alternative. It is expected that this project will fully satisfy the need for specialized transportation which was addressed in the City's TDP. It is also expected that it will meet unanticipated travel needs of the transit dependent which may exist. City contributions and passenger fares are expected to account for appro:~imately 12 percent of the total first year demonstration costs. The City currently funds about 20 percent of CVT's operating budget out of local support and farebox revenue. Operational statistics will be used to evaluate the system's performance relative to time and to other comparable systems. Passenger intervie:as will be used to evaluate the extent of increased mobility for the target groups and the extent of agency referrals. Contacts with social service agencies will be used to measure the service's effect on the agencies' transportation demands. Data from the recently conducted CALTRANS study will be valuable as a datum for these analyses. Development of this specialized "Community Transit Service" also meets the following two major area Transit Development Objectives adopted by the MDT Board of Directors on February 27, 1973: 1. Provide innovative "public service" routes and/or speical services, to be operated within low density, suburban portions of the i~iTDB area, not to exceed 15° of the total area wide budget. 2. Maintain and enhance the productivity of transit services by substitution of innovative services where the provision of fi:•;ed route services are clearly not warranted. This project will have great relevance for other localities. It will sho~•: whether scattered specilized transportation services can be coordinated and unified. If coordination is realized, the project will have identified associated problems and will serve as a model for coordination efforts in other areas. -49- i ~~his~project will attempt to bring about cooperative effort between various public and private agencies, an occurence which seems quite rate in the transportation field today. JaB:fpw -50- is-S-S~