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HomeMy WebLinkAbout2007/07/10 Item 17 CITY COUNCIL AGENDA STATEMENT ~\'f:. CITY OF ~~CHULA VISTA JULY 10,2007, Item In SUBMITTED BY: REVIEWED BY: RESOLUTION AMENDING CHAPTER VI (A) ALARMS OF THE CITY OF CHULA VISTA MASTER FEE SCHEDULE. () ~ CHIEF OF POLIC~'A CITY MANAGER 4/5THS VOTE: YES D NO ~ ITEM TITLE: BACKGROUND The City of Chula Vista Police Department operates the Alarm Program for the City, which entails permitting both residences and businesses when they install a burglar alarm system and responding to alarm activations. Alarm calls- for-service are categorized as a Priority II response (urgent response). 99% of all alarm calls-for-service are false alarms, and are a considerable utilization on Police Department patrol response services. The Department collects both permit fees and false alarm penalty fees (detailed below). These fees help offset the cost of administering the Alarm Program. ENVIRONMENTAL REVIEW This proposed activity has been reviewed for compliance with the California Enviromnental Quality Act (CEQA) and it has been determined that the activity is not a "Project" as defined under Section 15378 of the State CEQA Guidelines because it will not result in a physical change in the enviromnent; therefore, pursuant to Section 15060(c)(3) of the State CEQA Guidelines, the activity is not subject to CEQA. Thus, no enviromnental review is necessary. 17-1 JULY 10,2007, Item2 Page 2 of9 RECOMMENDATION That Council conduct the public hearing and adopt the resolution amending Chapter VI (A) ALARMS of the City ofChula Vista Master Fee Schedule, as follows: . Residential $25.00 $50.00 Commercial $50.00 $100.00 . . 0-2 NO CHARGE NO CHARGE 3 $25.00 $50.00 4-6 $50.00 $100.00 More than 6 $100.00 $100.00 BOARDS/COMMISSION RECOMMENDATION Not Applicable DISCUSSION In reviewing the false aim data for the Growth Management Oversight Committee (GMOC), the Department looked at ways to help reduce the number of false alms generated in the City. As part of this review, it was decided to also review the fees associated with the AIm Program. The costs associated with aim permitting and false aim responses have steadily increased since the last increase of these fees in 2004. Due to the cost of administering the AIm Program, the Department is recommending that the fees for Aim Permits and AIm Penalties be increased. The costs to administer the alm program were calculated using the City's standard Full Cost Recovery (FCR) model. The FCR captures both the direct and indirect cost of providing this service. These costs include the responding officers salary and benefits; the Police Data Specialist' (who tracks alm permits and false alms) salary and benefits; the cost of responding vehicles, including maintenance and fuel, as well as the equipment the officer uses (uniform, bullet proof vest, gun, etc). The costs also include the cost for the dispatchers' time handling the call, supervision, computer equipment, etc. As detailed below, the total cost to provide administration of the alm program is $549,065, including the time officers spent responding to false alms and the time the Police Data Specialist spends handling the billing and tracking of the alm permits and false alm penalties. These increases, if adopted, would result in a net increase of $120,000 to the Police Department revenues. These fee and penalty increases will go to offset the total cost of both administering the alm program and responding to false alms. I The number offalse alanns subject to penalty is calculated based upon a rolling 12 monlb period commencing from lbe date of lbe first false alarm 17-2 JULY 10, 2007, Item~ Page 3 of9 FALSE ALARM RESPONSE The Alann Program is designed to track the number of alann systems installed in both residential and commercial buildings. The program also tracks the number of false alanns in an effort to minimize the number of times an officer (or officers) has to respond to a faIse aIann. When alann users have more than two false alanns in a twelve month period, they are assessed a penalty. Currently, these alann penalties do not capture the full cost of responding to the false alanns. In FY 2005/2006, the Police Department responded to 6,928 false alanns which correlates to a total of 2,297 hours spent responding to false alanns. False alanns present a significant utilization of patrol resources. Although they are not counted against the Departments Priority II (Urgent) response times, they still require an officer to respond to the call thereby affecting the ability to respond to other legitimate pending Priority II calls. This means that as an officer is responding to a false alann, other Priority II calls in hislher beat will have to wait until the alann call is cleared. This impacts the Departments ability to achieve compliance with the Growth Management Oversight Committees' (GMOC) threshold for Priority II response times. Often times, multiple units respond on an alann call (typically commercial alanns - due to larger propertylbuilding size, checking roof, etc.). When the additional units' time is factored in, the total time spent responding to alann calls jumps to just over 3,107 hours spent responding to false alanns. This comes at a significant cost to the City. In total, this equates to a total cost of $329,423 for officers to respond to false alanns. Table 1 (below) details the average response time to a false alann call2. Table 1 - Average Time Officers are Committed to False Alann Responses Robberv - Commercial 241 0:14:19 57.3 Robberv - Residential 39 0:22:58 15.0 Buralarv - Commercial 3,794 0:18:31 1171.0 Buralarv - Residential 2,473 0:22:15 917.0 Duress Alarm - Commercial 94 0:16:09 25.0 Duress Alarm - Residential 287 0:23:19 111.5 Total 6,928 0:19:35 2,297 Total wi additional units 3,107 2 The average response time does not include caUs that had multiple units responding to the alarm caU, nor caUs to vehicle duress alarms. 17-3 JULY 10,2007, Heron. Page 4 of9 AL~PERNITT~ENALTYFEES Staff conducted a survey of the cities in San Diego County to compare Alann Permitting Fees and Alann Penalty fees. Table 2 details the alann permit fees charged by the various agencIes. Table 2 ALARM PERMIT FEES BY CITY, SAN DIEGO COUNTY Residential Commercial All Permits Cities within San Single system Double Multiple Single system Double Multiple Renewal period Dieeo County systems Systems systems SYStems Carlsbad $0 $0 Chula Vista $25 $50 24 months Chula Vrsta Proposed $50 $100 24 months Coronado $0 $0 County of San Die1Zo $48 $48 1 time DelMar $0 $0 EICa;on $0 $0 Encinitas $18 $54 $72 $18 $54 $72 I time Escondida $15 $15 12 months Imoerial Beach $35 $35 24 months La Mesa $0 $0 Lemon Grove $18 $54 $72 $18 $54 $72 I time National City $20 $40 24 months Oceanside $0 $0 Poway $40 $40 1 time San DielZo $55 $95 24 months San Marcos $0 $0 Santee $18 $54 $72 $18 $54 $72 I time Solana Beach $0 $0 Vista $51 $51 1 time NOTE: Those cities that currently do not charge for pennit fees are considering changing to a fee based pennit system. All cities require that a completed permit application be on file. (This section blank) 17-4 JULY 10, 2007, Item~ Page 5 of9 Table 3 details the alann penalties charged by the various agencies. It should be noted that several of the cities are currently reviewing their alann permiVpenalty fees at this time. Table 3 - False Alann Penalty Fees by City Carlsbad . Burglary $0 $30 $00 $60 $60 $60 $00 365 days Cartsbad - Robbery $0 $60 $120 $120 $120 $120 $120 365 days Chula Vista Current $0 $0 $2' S50 S50 S50 $100 385 days Chula \I15ta Proposed $0 $0 $" $100 $100 $100 $100 3" Coronado $0 $0 $0 $100 $150 $150 $160 365 days County of San Diego $0 $0 $50 $100 $150 $200 $200 6 months Del Mar $0 $0 $0 $00 $00 $00 $60 365 days ElCajon $0 $0 $7. $75 $75 $75 $75 365 days Encinitas $0 $0 $25 $50 $100 $160 $150 365 days Escondida $0 $0 $60 $100 $160 $200 $600 365 days 1llh.14th 15th or mora Imperial Beach $0 $0 $25 $25 $25 $25 $25 365 days La Mesa $0 $0 $0 $105 $105 $105 $105 365 days Lemon Grove (within 30 days) 365 days 51nglePermlt $0 $0 $0 $50 $100 $250 $260 Double Permit $0 $0 $0 $0 $0 $50 $100 8ormora=$2lIO MulliplePennit $0 $0 $0 $0 $0 $0 $0 8"S50,9s$1oo, 10ormoresS250 National City $0 $0 $60 $75 $100 $160 $200 365 days Oceanside $0 $60 $75 $125 $175 $260 $260 365 days paway $0 $0 $25 $60 $100 $160 $150 365 days City of San Diego $75 $150 $300 $1,500 $1,500 $1,500 $1,500 365 days San Marcos $0 $0 $75 $150 $250 $300 $300 365 days Santee (witl'lln 30 days) 365 days SlnglePennlt $( $0 $0 $50 $100 $250 $250 Double Permit $0 $0 $0 $0 $0 $50 $100 8 or more = S250 Multiple Permit $0 $0 $0 $0 $0 $0 $0 8:$50,9=<$100, 10 or more; $250 Solana Beach $0 $0 $0 $50 $100 $160 $150 365 days Vista $0 $0 $100 $200 $500 $500 $500 365 days (This section blank) 17-5 JULY 10,2007, Item_ Page 6 of9 The graph below gives a visual interpretation of how the City of Chula Vistas alarm penalty fees compare cOlmty-wide (Graph 1). Graph 1 City Alarm Fees v. County AVERAGE FALSE AlARM PENALTIES SAN DIEGO COUNTY CITIES $50 $250 $200 $150 ~ u. "" .. c ~ $100 $0 1st 2'" 3rd 4th 5th Number of False Alarms ~~h~r~l(J:J~urrent -..- Chula VIsta Pro osed 51h 7ormore The Police Department employs a Police Data Specialist to coordinate the alarm permit billings as well as the alarm penalty billings. This position bills residential and commercial alarm users on a bi-annual basis for the alarm permit fee. This position also tracks the number of false alarms for each permitted alarm holder and applies the appropriate alarm penalty when an alarm user has more than two false alarms in a 12 month period. In instances where a resident or commercial user has not obtained the required alarm permit, the Police Data Specialist sends the appropriate fee information to the user to obtain compliance. 3 The Police Data Specialist will call repeat offenders to try and curb or eliminate the number of false alarm calls from the residence or business. Currently, the Police Department will respond to any alarm calls, whether or not they are permitted. The total cost for one Police Data Specialist to perform permitting/penalty processing is $103,438 per year. TOTAL COST ALARM PROGRAM Table 4 details the current net impact of the alarm program along with the proposed fee increases. Although these fee increases do not completely eliminate the net impact to the 3 It is unknown how many un-pennitted alarm users there are currently in the City as the only way to know if they are un-pennitted is when they have a false alarm and the false alarm address does not match any of the pennitted addresse5. 17-6 JULY 10,2007, Item_ Page 7 of9 General Fund, there is a 35% decrease in the net impact to the General Fund. If approved, program revenue will account for 61 % of the program costs. Table 4 - Current vs. Proposed Net Impact Pro ram Revenue Pro ram Cost4 Net 1m act to General Fund $ $ $ $ $ $ PROPOSED MASTER FEE SCHEDULE CHANGE Upon adoption of the fee increases, the Master Fee Schedule will read: CHAPTER VI Police A. ALARMS 1. Alarm Use Permit A nonrefundable fee shall accompany each application for an alarm user permit as follows: a. A fee oftweaty fiye fifty dollars ($25.(:)9$50.00) for residential applications. b. A (','rent)' five fifty dollar ($25.00$50.00) residential renewal fee will be required every twenty- four months. c. In the case of alarm permits for commercial customers, the fees shall be as follows: I) A fee of AAy one hundred dollars ($50.00 $100.00) 2) A AAy one hundred dollar ($50.00 $100.00) renewal fee will be required every twenty-four (24) months. 2. False Alarm Assessment When any emergency alarms, messages, signals, or notices are received by the Communications Center which results in a police response and in 4 Includes Officer response costs and alarm pennit/penalty processing costs. 17-7 JULY 10, 2007, Item~ Page 8 of9 which the alarm proves to be a false alarm, the owner and/or occupier of the property shall pay a false alarm assessment to the City as follows: a. The first two (2) false alarms within a twelve (12) month period shall be considered accidental and no fee shall be charged. The alarm permit applicant shall be notified in writing by the Crime Prevention Unit after the occurrence of the second false alarm, notifying himlher that any further false alarms will result in penalty assessments. b. For false alarms exceeding the initial two (2) false alarms within a twelve (12) month period: 1) Third (3rd) false alarm T'.vBHty Five Fiftv Dollars ($25.00 $50.00). 2) Fourth (4'\ Fifth (5th) and Sixth (6th) false alarms-~ One hundred Dollars ($50.00 $100.00). 3) All additional false alarms One Hundred Dollars ($100.00) each. The fee for delinquency in payment of a false alarm charge shall be a basic penalty in an amount equal to ten (10) percent of the false alarm charge, plus one and one half (1-1/2%) percent per month for non-payment of the charge and basic penalty. DECISION MAKER CONFLICT Staff has reviewed the decision contemplated by this action and has determined that it is not site specific and consequently the 500 foot rule found in California Code of Regulations section 18704.2(a)(1) is not applicable to this decision. FISCAL IMPACT The adoption of this resolution will increase the alarm based revenue into the Police Department and will result in a $120,000 increase in revenues. These revenues will further offset the ongoing cost of responding to unverified alarm calls. Prepared by: Edward Chew, Administrative Services Manager, Police Department 17-8 RESOLUTION NO. 2007- RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CHULA VISTA AMENDING CHAPTER VI (A) ALARMS OF THE CITY OF CHULA VISTA MASTER FEE SCHEDULE WHEREAS, the City ofChula Vista Police Department recently examined false alarm issues and their impact upon police services; and WHEREAS, 99 percent of all alarm calls received by the Police Department are false alarms, and the Police Department received 6,928 false alarms in Fiscal Year 2005-2006; and WHEREAS, false alarms also have a monetary impact upon the Police Department, and the Police Department is requesting increases in the alarm permit fees and alarm penalty fees to help further offset the cost of administering the City's Alarm Program and responding to false alarms. Proposed Change to the Master Fee Schedule (alarm permit fees) USER CURRENT RATE NEW RATE Residential $25.00 $50.00 Commercial $50.00 $100.00 Proposed Change to the Master Fee Schedule (alarm penalty fees) NO. OF FALSE ALARMSl CURRENT RATE NEW RATE 0-2 NO CHARGE NO CHARGE 3 $25.00 $50.00 4-6 $50.00 $100.00 More than 6 $100.00 $100.00 WHEREAS, the increases, if adopted, would result in a net increase of $120,000 to the Police Department revenues. NOW THEREFORE, BE IT RESOLVED, that the City Council of the City of Chula Vista does hereby amend Chapter VI (A) Alarms of the City ofChula Vista Master Fee Schedule BE IT FURTHER RESOLVED, that the residential alarm permits fee be increased from $25 to $50. BE IT FURTHER RESOLVED, that the commercial alarms permits fee be increased from $50 to $100. I The number of false alarms subject to penalty is calculated based upon a rolling twelve-month period commencing from the date of the first false alarm. 17-9 Resolution No. 2007- Page 2 BE IT FURTHER RESOLVED, that the penalty for the third false alarm in a twelve-month period be increased from $25 to $50. BE IT FURTHER RESOLVED, that the penalty for the fourth, fifth and sixth false alarm in a twelve-month period be increased from $50 to $100 per occurrence. Presented by Approved as to form by ~~~ Moore. City Attorney Richard P. Emerson Police Chief J:\Anomey\RESO\POLICE\Amd Master Fee Schedule Alarms_07~lo..o7.doc 17-10