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HomeMy WebLinkAboutReso 1981-10505 Form No. 342 RESOLUTION NO. 10505 RESOLUTION OF THE CITY COUNCIL OF~-.pfiE'CrrY OF CHULA VISTA, APPROVING AGREEMENT BETWEEN THE CITY OF CHULA VISTA AND COMMUNITY TRANSIT SERVICES, INC. TO OPERATE HANDYTRANS FOR FISCAL YEAR 1981-1983 AND AUTHORIZING THE MAYOR TO EXECUTE SAID AGREEMENT The City Council of the City of Chula Vista does hereby resolve as follows: NOW, THEREFORE, BE IT RESOLVED that that certain agr~ement between THE CITY OF CHULA VISTA, a municipal corporation, and COMMUNITY TRANSIT SERVICES, INC. to operate HandYtrans for the period July 1, 1981 to June 30, 1983 dated the 1st day of July , 19 81 which is attached hereto and incorporated herein, fully set forth herein be, and the same is hereby , a copy of the same as though approved. BE IT FURTHER RESOLVED that the Mayor of the City of Chula Vista be, and he is hereby authorized and directed to execute said agreement for and on behalf of the City of Chula Vista. Presented by Approved as to form by ,,,;1/ ~ ' "'-'~-'-2_-p, ~ .. _~~ .,/'---""':::..7 ",,,--' W. J. Robens, Development Services Administrator George D. Lindberg, City Attorney ADOPTED AND APPROVED by the CITY COUNCIL of the CITY OF CHULA VISTA, CALIFORNIA, this 16th day of June , 1981 , by AYES: Councilmen McCand1 i 55, Scott, Gi 11 ow, Cox NAYES: Councilmen None Mayor Hyde liI~ Mayor/of the ity of Chula Vista pro Tempore ABSENT: Councilmen STATE OF CALIFORNIA) COU~ry OF SAN DIEGO) ss. CITY OF CHULA VISTA) , City Clerk of the City that the above is a full, , and that the same has I, of Chula Vista, California, DO HEREBY CERTIFY true and correct copy of Resolution No. not been amended or repealed. DATED City Clerk AGREEMENT THIS AGREEMENT is made this 1st day of July, 1981, by and between the CITY OF CHULA VISTA, hereinafter referred to as "City," and COMMUNITY TRANSIT SERVICES, INC., hereinafter referred to as "M&O" (Management and Operations). WITNESSETH: WHEREAS, M&O has the management and technical personnel, expertise, and other assets useful for the support of City's transportation project; and WHEREAS, City is desirous of obtaining such services for said project; and WHEREAS, M&O is desirous of providing such service; NOW THEREFORE, in consideration of the foregoing recital and covenants and agreements of each of the parties herein set forth, the parties hereto do agree as follows: 1. Purpose: City hereby contracts with M&O to provide transportation management and operations services upon the terms and conditions hereinafter set forth. 2. Scope of Work: M&O will provide the services to be rendered as set forth in Exhibit "A" (Scope of Services) attached hereto and by reference incorporated herein and made a part hereof. 3. Time period: from July 1, 1981, to years. The term of this agreement shall be June 30, 1983, for a period of two 4. Maximum Obligation: City agrees to pay M&O in consideration for its services described herein. The maximum cost to be paid by City to M&O for the period July 1, 1981, to June 30, 1982, shall not exceed $190,853; and for the period July 1, 1982, to June 30, 1983, shall not exceed $207,079. If this agreement is terminated before June 30, 1983, the vehicle lease cost will be recalculated and prorated at the one year lease rate of $33,600. A breakdown of the annual budget for the period July 1, 1981, to June 30, 1983, is set forth in Exhibit B (Cost Breakdown) . 5. Price Formula: City agrees to pay M&O for performance of the services set forth in this agreement as follows: Payment of a fixed hourly rate of $25.28 per . (IO~o5" (b) Other charges not covered in the hourly rate shall be billed monthly with charges directly traceable to receipts or bills, copies of which shall be attached to the invoice. Each such statement shall contain a certification that all amounts billed are in accordance with this agreement. 7. Payment: All payments by City shall be made in arrears, after the service has been provided. Payment shall be made by City no more than forty-five (45) days from City's receipt of invoice. City has the right to withhold payment or because of later discovered evidence, nullify any certificate for payment to M&O, when in the opinion of the City, expressed in writing to M&O: a) M&O performance, in whole or in part, either 'h....... .............. h.............. .......__.:......::1 ._...... __ .:... :_.....&:c.:_:__....,.. ..:1__..___...._..:1_ PAGE 2 vehicle service hour for the period July 1, 1981, to June 30, 1982, and a fixed hourly rate of $26.91 for the period July 1, 1982, to June 30, 1983. The hourly rate will include all costs except fuel cost, which will be subject to periodic review. (a) Vehicle service hours will be computed by using the time each vehicle leaves the garage for its first pickup point each day and until such time as each vehicle returns to the garage at the end of each operational day excluding time for driver lunch breaks. (b) The hourly rate shall include, but not be limited to, the following: vehicle operators', management's and controller's wages; employee fringe benefits; overhead costs; maps and charts; bus washing and cleaning supplies; uniforms; report reproduction; dispatch office and supplies; vehicles and licenses; vehicle insurance; oil; radio licenses; and vehicle maintenance and repairs. (c) City shall provide overnight parking space for four (4) vehicles. 6. M&O shall submit the invoices to City as follows: (a) Hourly costs shall be directly traceable by dispatcher and/or driver trip sheets and employee time cards, which will be available for review by City. Hourly costs shall be submitted monthly. (b) Other charges not covered in the hourly rate shall be billed monthly with charges directly traceable to receipts or bills, copies of which shall be attached to the invoice. Each such statement shall contain a certification that all amounts billed are in accordance with this agreement. 7. Payment: All payments by City shall be made in arrears, after the service has been provided. Payment shall be made by City no more than forty-five (45) days from City's receipt of invoice. City has the right to withhold payment or because of later discovered evidence, nullify any certificate for payment to M&O, when in the opinion of the City, expressed in writing to M&O: a) M&O performance, in whole or in part, either has not been carried out or is insufficiently documented; b) M&O has neglected, failed or refused to furnish information or refused to cooperate with any inspection, review or audit of its program, work, or records; ~~~ PAGE 3 c) M&O has failed to sufficiently itemize or document its invoices for payment. If City disputes any items on an invoice for a reasonable cause, City may deduct that disputed item from the payment, but shall not delay payment for the undisputed portions. The amounts and reasons for such deletions shall be documented to M&O within thirty (30) working days after receipt of invoice to City. City shall assign a sequential reference number to each deletion. Payments shall be by voucher or check payable to and mailed first class to: Accounts Receivable COMMUNITY TRANSIT SERVICES, INC. 2121 West Crescent Avenue, Suite D Anaheim, CA 92801 City has the right to withhold 25% of last payment until 15 days after completion of contract subject to City's review of M&O adherence to all contractual requirements. 8. Operating Revenues: Fares collected are the responsibility of M&O. Fares collected shall be deposited by M&O with a bank designated by the City on a daily basis. A properly filled out "tally sheet" shall accompany each deposi t. 9. Charter Services: Charter services will be provided by M&O upon request by City's authorized employees. The rate for charter service will be calculated on an individual trip basis, and will be authorized by the Transit Coordinator or his designated representative. 10. Control: (a) All services to be rendered by M&O under this Agreement shall be subject to the control of City. M&O shall advise City of matters of importance and make recommendations when appropriate; however, final authority shall rest with City. (b) City shall not interfere with the management of M&O's normal internal business affairs and shall not attempt to directly discipline or terminate M&O employees. City may advise M&O of any employee's inadequate performance which has a negative effect on the service being provided, and M&O shall take prompt action to remedy the situation. In extreme cases, City may demand removal of an M&O employee. 11. Management: During the term of this Agreement, M&O shall provide sufficient executive and administrative !()t:)oo PAGE 4 personnel as shall be necessary and required to perform its duties and obligations under the terms hereof. 12. Medical Assistance to Passengers: M&a's employees shall not be required to perform any medical or quasl- medical functions for passengers. In the event of illness on board a vehicle, the driver shall advise the dispatcher by radio and may proceed immediately to a medical facility for help. 13. Uniforms: M&a shall purchase uniforms for employees and shall require the employees to wear them. design, type, and logo of the uniforms shall be subject City's approval. The to 14. Changes: In the event Ci ty orders changes from the list of work shown in Exhibit "A" (Scope of Work) or for other causes orders additional M&a work not contemplated hereunder, additional compensation shall be allowed for such extra work according to the method defined under the heading "Price Formula." City shall promptly notify M&a in writing by change order of all changes in scope. Change order shall specify a cost limit or shall be subject to subsequent negotiation. 15. Renewals: The parties to this contract shall meet at least sixty (60) days before the expiration date of this agreement to notify the other party of its intention to renew the contract for some additional time period. The negotiated renewal agreement must be executed thirty (30) days prior to the end of the contract year, otherwise, should the City decide to continue operation of the system, eligible operators will be asked to bid on the contract. 16. Qualification for Future Contracts: As a result of having entered into this Agreement, M&a shall not be inhibited, penalized, or disqualified from bidding subsequent transportation management and operation programs under the jurisdiction of City. 17. Succession: M&a and City shall not assign, transfer, conveyor sublet or otherwise dispose of the contract rights, titles or interests in or to the same, or any part thereof without the previous consent in writing of the other party. 18. Disputes: (a) Any controversy or claim arising out of or relating to the provisions of this Agreement, or the breach thereof, shall be settled by arbitration at the election of either party in accordance with the Rules of the American Arbitration Association at Los Angeles, CA and judgment upon /d t:)()h~ PAGE 5 the award rendered by the arbitrators may be entered in any court having jurisdiction thereof. (b) The Federal Procurement Regulations shall be used where applicable to define, resolve, and settle procurement issues. 19. Stop Work: City may stop work on City's transportation system upon forty-eight (48) hours written notice to M&O. City shall be liable for all relevant costs incurred prior to the stop-work period and for restart, if any. City shall be obligated for the costs including severance for personnel assigned to City's transportation system for a period not to exceed four (4) weeks after the stop work goes into effect. M&O shall make all reasonable efforts to minimize costs to City. 20. Termination: (a) The City or M&O may terminate the contract upon a finding that the other party has not carried out the terms as set forth in the contract or has otherwise failed to comply with the provisions of the contract. Termination shall be by written notice specifying the reasons for termination and giving the other party thirty (30) days to correct the default. If the City files for termination, the City shall be the sole judge as to whether M&O's corrective measures are adequate. (b) The contract may also be terminated if the City and M&O agree that continuation of the system would not produce beneficial results commensurate with the further expenditure of funds. (c) The contract may also be terminated if funds are not available to pay the cost of service as set forth in this agreement. (d) If this Agreement is terminated by City subject to conditions listed in (a), (b) and (c) above, the City shall be liable for costs and a prorate of the fee as specified under the heading "Price Formula" accrued to date of termination and for all other termination costs. In the event the Agreement is terminated, all pertinent data prepared for the project shall be made available to City without additional cost. (e) In the event City is delinquent in paying M&O as stated in Section 7, by more than fifteen (15) calendar days and has received a statement by certified mail of the delinquency from M&O, then M&O may serve, by certified mail, a notice of its intent to suspend operations at least seven (7) calendar days subsequent to the receipt of notice by City. If City does not correct the delinquency or if the parties do not agree to arbitrate the dispute under the l()fJo~ PAGE 6 provisions of this Agreement, then M&O may suspend operations without further notice or penalty on the date indicated by the notice. 21. Communications: All notices hereunder and communications with respect to this Agreement shall be effective upon the mailing thereof by registered or certified mail, return receipt requested, and postage prepaid to the persons named below: If to M&O: Contract Administrator COMMUNITY TRANSIT SERVICES, INC. Suite D 2121 West Crescent Avenue Anaheim, CA 92801 With copy to: President COMMUNITY TRANSIT SERVICES, INC. Suite D 2121 West Crescent Avenue Anaheim, CA 92801 If to City: Transit Coordinator CITY OF CHULA VISTA 276 Fourth Avenue Chula Vista, CA 92010 22. Information and Documents: All information, data, reports, records, maps, survey results as are existing, available, and necessary for carrying out the work as outlined in Exhibit "A" hereof, shall be furnished to M&O without charge by City, and City shall cooperate in every way possible in the carrying out of the work without undue delay. 23. proprietary Rights: All inventions, improvements, discoveries, proprietary rights, patents, and copyright made by M&O under this Agreement shall be made available to City with no royalties, charges, or other costs, but shall be owned by M&O. All manuals prepared by M&O under this Agreement shall be made available to City at no charge but shall be owned by M&O and shall not be copied, disclosed, or released by City or City's representative or participating organization without prior written consent of M&O. Reports are excluded from this provision, and shall be owned by City. M&O, however, shall have the right to print and issue copies of these reports. M&O may make presentations and releases relating to the project. Papers and other formal publications shall be approved by City before they are released. ~~~ PAGE 7 24. Force Majeure: (a) M&O shall not be held responsible for losses, delays, failure to perform, or excess costs caused by events beyond the control of M&O. Such events may include, but are not restricted to, the following: Acts of God; fire, epidemics, earthquake, flood, or other natural disaster; acts of the government; riots, strikes, war, or civil disorder; unavailability of fuel. City shall not be liable for payment under any of these events. (b) The Agreement shall be subject to immediate renegotiation for an equivalent price increase and/or reduction in scope in the event that the inflation rate, as measured by the San Diego Standard Metropolitan Statistical Area Cost of Living Index, exceeds a rate of thirteen (13) percent per year, only after six (6) months of M&O service provision under this Agreement has expired. (c) The Agreement shall be subject to immediate renegotiation for an equivalent price decrease/increase should the City reduce/increase the scope of work and/or provide services and/or equipment necessary to accomplish the project. 25. Shortages and Delays: In the event that City fails to provide or delays providing items as herein provided, in the number and size required, then M&O shall not be responsible for any delays or resulting decline in the quality of service. 26. Emergency Procedures: In the event of a major emergency such as an earthquake, dam failure, or manmade catastrophe, M&O shall make transportation and communication resources available to the degree possible for emergency assistance. If the normal line of direct authority from City is intact, M&O shall follow instruction of City. M&O must attempt to contact responsible City officials and if contact cannot reasonably be made, M&O shall make best use of transportation resources following to the degree possible the direction of the City. Emergency uses of transportation may include evacuation, transportation of injured, and movement of people to food and shelter. M&O shall be reimbursed in accordance with the normal "Price Formula" and "Payment" or, if the normal method does not cover the types of emergency services involved, then on the basis of fair, equitable, and prompt reimbursement of M&O's actual costs. Reimbursement for such emergency services, only undertaken under direction of the City, shall be over and above "Maximum Obligation" of this contract. Immediately after the emergency condition ceases, M&O shall reinstitute normal transportation services. 27. Audit: M&O shall permit the authorized representatives of City, the San Diego Metropolitan Transit J D6VJ? PAGE 8 Development Board, the San Diego Comprehensive Planning Organization, the State, and the U. S. Department of Transportation, and the Comptroller General of the United States to inspect and audit all data and records of the contractor relating to performance under this Agreement. M&O operates on a four-four-five week accounting cycle which is acceptable to City. 28. Transportation Data Reporting: M&O shall report transportation data to City in accordance with Level C of the Uniform Financial Accounting and Reporting Elements (FARE) as required under Section 15 of the Urban Mass Transportation Act of 1964 as amended and the California Public Utilities Code, Chapter 4, Section 99243. M&O shall also prepare the operating records as set forth in Exhibit A (listed under responsibilities of contractor). 29. Licenses: A license and a Certificate of Public Convenience and Necessity to operate in accordance with this Agreement are hereby granted to M&O. Any franchise or business license fees that City might ordinarily require for operation in accordance with this Agreement are hereby expressly waived by City. 30. Workers' Compensation: M&O certifies that it is aware of the provisions of the Labor Code of the State of California which require every employer to be insured against liability for Workers' Compensation or to undertake self-insurance in accordance with the provisions of that Code, and it certifies that it will comply with such provisions before commencing the performance of the work of this Agreement. 31. General Insurance: Throughout the term of this Agreement, M&O shall procure and maintain a Five Million Dollar ($5,000,000) general business liability and umbrella insurance policy. M&O shall name City of Chula Vista as additional insureds on this policy and shall provide City with a copy. The policy or certificate shall not be cancelled or altered without giving City thirty (30) days written notice of such cancellation or alteration. 32. Vehicle Insurance: (a) M&O shall take out and maintain during the life of this contract such public liability and property damage insurance covering the four vehicles to be used in this operation as to protect the City, its elective and appointive boards, officers, agents and employees, from claims or damages for personal injury including death, as well as claims for property damage which may arise from M&O's or any subcontractor's operations under this contract, whether such operations be by M&O or by any subcontractor or ~~o/ ?AGE 9 anyone directly or indirectly employed by either M&O or any other subcontractor. M&O shall provide comprehensive automotive liability in the amount of $1,000,000 combined single limit and bodily injury and property damage liability. Coverage will also include automobile comprehensive, fire and theft and automobile collision with $1,000 deductible. M&O will be responsible for paying the deductible. (b) M&O shall submit to the City evidence of having obtained the required insurance in the form of a Certificate of Insurance. The certificate shall state that the City of Chula Vista and the State of California are additional insureds. The certificate shall also provide that the City will be given thirty (30) days written notice of any modification, cancellation or expiration of insurance coverage. 33. Fidelity Bond: During the period of time this Agreement shall be in effect, M&O shall cause its staff personnel to be covered under an appropriate bond protecting City from employee theft up to the amount of Fifty Thousand Dollars ($50,000) with respect to anyone occurrence by M&O employees. 34. Nondiscrimination: (a) In connection with the execution of this Agreement, M&O shall not discriminate against any employee or applicant for employment because of age, race, religion, color, sex, or national origin. M&O shall take affirmative actions to insure that applicants are employed, and that employees are treated during their employment, without regard to their age, race, religion, color, sex, or national origin. Such actions shall include, but not be limited to, the following: employment, upgrading, demotions or transfer; recruitment or recruitment advertising; layoff or termination; rate of payor other forms of compensation; and selection for training, including apprenticeship. (b) M&O shall also comply with the requirements of Title VI of the Civil Rights Act of 1964 (P.L. 88-352) and with all applicable regulations, statutes, laws, etc., promulgated pursuant to the civil rights acts of the state and federal government now in existence or hereafter enacted. Further, M&O shall also comply with the provisions of Section 1735 of the California Labor Code. 35. Minority Business Enterprise: In connection with the performance of this contract, M&O will cooperate with City in meeting City's commitments and goals with regard to the maximum utilization of minority business enterprises and will use its best efforts to insure that minority business enterprises shall have the maximum practicable opportunity to compete for subcontract work under this contract. /060~- PAGE 10 36. Cross-Hiring of &~ployees, Officers, Members: (a) During the term of this Agreement, M&O shall not hire any supervisory employee of City, or former supervisory employee of City without prior written approval of City. City shall not hire any employee or former employee of M&O without prior approval of M&O. Only former employees who have terminated their employment with one of the parties within a year prior period shall be a "former employee" or a "former supervisory employee" as referrd to above. (b) During the the term of this Agreement, neither party shall hire any present or former officer, shareholder, or member of the other party without the express written approval of the other party. (c) After the expiration or termination of this Agreement, City or M&O's successor, shall be permitted to hire any M&O employee previously employed on this program. At that time, in hiring an M&O employee or a former M&O employee, City shall insure and require that employment process fairly treat the ex-M&O employee as a member of the general public with no discrimination, no waiver of job advertising, no consideration of M&O employee's seniority, and no other privilege different from that accorded to members of the general public. 37. Interest of Members of or Delegates to Congress: No member of or delegate to the Congress of the United States shall be admitted to any share or part of this contract or to any benefit arising therefrom. 38. Prohibited Interest: No member, officer, or employee of City during his/her tenure or one year thereafter shall have any interest, direct or indirect, in this contract or the proceeds thereof. 39. Conflict of Transportation Interests: M&O shall not divert any revenues, passengers, or other business from City's project to any taxi or other transportation operation of M&O. 40. Transfer of Title to Equipment: Equipment and supplies purchased by M&O as a direct-charge item in connection with the performance of this Agreement shall become the property of City upon payment of invoice for that equipment and supplies submitted by M&O. 41. Headings: The headings or titles to sections of this Agreement are not part of the Agreement and shall have no effect upon the construction or interpretation of any part of this Agreement. ~%~ "AGE 11 42. Liquidated Damages: In the event that any scheduled service is not provided for reasons of equipment failure, operator failure or other reasons beyond the control of M&O, M&O will provide for liquidated damages for categories of non-performance where actual damages are difficult or impossible to assess. Failure to provide the backup equipment necessary to avoid service interruption of over 30 minutes is subject to liquidated damages of $50 per occurrence and termination of the contract for three or more violations over five consecutive days of service. These liquidated damages will be assessed only after observation of the incident by one of the City's authorized monitors to be named later. Repeated offenses, unless they are for causes reasonably beyond control of M&O, shall be cause for termination of the contract. 43. Infringement of patents: M&O will, at its own expense, defend all suits or proceedings instituted against the City or State and pay any award of damages assessed against the City or State in such suits or proceedings, insofar as the same are based on any claim that the materials or equipment, or any part thereof, or any tool, article or process used in the manufacture thereof constitutes an infringement of any patent of the United States provided the City gives to the contractor prompt notice in writing of the constitution of the suit or proceeding and permits the contractor through his legal counsel to defend the same and gives M&O all needed information, assistance and authority to enable the contractor to do so. 44. No Exclusive Rights: By awarding a contract, the City confers no special or exclusive right or interest in any service and no such rights shall accrue to the M&O as a result of the contract or exercise thereof. 45. Liability: M&O shall indemnify, keep and save harmless the City and State, their agents, officials and employees, against all suits or claims that may be based on any injury to persons or property and that may occur, or that may have been alleged to have occurred, in the course of the performance of this contract by M&O, whether or not it shall be claimed that the injury was caused through a negligent act or omission of M&O or its employees; and M&O shall, at its own expense, defend any and all such actions, and shall, at its own expense pay all charges of attorneys and all costs and other expenses arising therefrom or occurred in connection therewith; and if any judgment shall be rendered against the City or State in any such action, the M&O shall at its own expense, satisfy and discharge the same. The above will apply to all suits or claims, except a suit that is based on interference with exclusive franchise based on contract which the City will defend. / d C)00~ PA.GE 12 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their respective officers thereunto duly authorized on the date written below their signatures. CITY OF CHULA VISTA COMMUNITY TRANSIT SERVICES, INC. By: ~~'P~r- Date: ~h7/il / ' Date: s-,h '7/ f7 ATTEST:, .~~ ~ylk~ Tiel. ,0 Md""'" Date: ~//7/J;1 6---2 {-!-r , , Approved as Z- form: ~~neY , ~. ? Date: 1,//7/.1;/ / / /01:)01,- EXHIBIT A Scope of Work 1. System Management and General Operations: HandYtrans is a specialized curb-to-curb transportation service for eligible seniors and mobility impaired persons. M&O will provide the equipment, as well as the management, technical and operating personnel necessary to operate HandY trans as required by the City. M&O will manage and operate HandYtrans in accordance with the policies and procedures established by the City, and with good management practice. M&O will provide the properly trained supervisor, vehicle operators, controllers, and maintenance personnel needed to operate the system. Throughout the day, supply in terms of controllers and operators will be tailored to demand. Management of day-to-day operations of the system will be vested in a location supervisor who will be well experienced in all aspects of transit operations. In addition, a responsible senior employee of M&O will be available at all times, either by phone or in person, to make major decisions or provide coordination as necessary. The above individuals will be responsible for monitoring all aspects of the system operation. Included are ridership, quality of service, fare collection and accounting, attitudes, motivations, and performance of all personnel. Methods of improving system operations and service will be sought, and the results will be reported to the City along with any corrective actions which may have been taken.. In no case will a corrective action which affects the nature, quality, or quantity of service be taken without first obtaining City approval. In addition to operating the vehicles and the control center, M&O personnel will perform fare accounting, fare collection, and collect data for periodic analysis. M&O will provide vehicles; vehicle cleaning; vehicle dispatching; insurance; maintenance on vehicles; and uniforms for vehicle operators. 2. Service Area: HandY trans service will operate in the general area of the City of Chula vista with minor excursions into contiguous areas. The project will serve an area of (050 rr PAGE 2 approximately 20 square miles with an elderly and handicapped population of roughly 13,200. 3. Days and Hours of Operation: The service will be available a minimum of eight (8) hours per day (8:30 a.m. to 4:30 p.m.), five days per week (Monday through Friday), and six (6) hours per day on Sunday as directed by the City. The service will not operate on legal holidays, designated to be New Year's Day, Memorial Day, July 3, 1981, Labor Day, Thanksgiving Day, and Christmas Day. 4. System Operation: HandYtrans patrons will call in their requests for service at least 24 hours in advance of their requested trip to the dispatching office by telephone. Patrons will be requested to give point of origin, point of destination, and number of persons in the party. Patrons will be advised of time of pick up. M&O, by radio, will dispatch a vehicle to the point where service is requested. Records shall be kept by contractor showing the time calls are received and the time vehicles arrive at the address to provide service. If additional call(s) on a demand basis are received for pick ups in the vicinity of the first call or near the routing of patrons in the vehicle, and capacity permits, vehicle shall deviate from routing to pick up additional passenger(s). M&O shall do everything possible to avoid any undue delay of any patron, either at the point of pick up or enroute. Patrons shall not, however, have any control over the route selected. pick up of patron shall occur within three (3) minutes before the time indicated by the dispatcher and not more than seven (7) minutes after the scheduled pick up time. Vehicles shall not wait for the patrons more than two (2) minutes at any point after sounding horn. No animals may be transported by the system, except for seeing-eye dogs. System will transport patrons only within the service area. Drivers shall assist to a reasonable degree in the loading and unloading of elderly and handicapped passengers, parcels, and personal effects. Drivers shall report to the site supervisor any hazardous public right-of-way conditions (e.g. broken pavement, trees, and signs) in thei r serv ice area. Site Supervisor, in turn, shall immediately notify the appropriate governmental authority of such condition(s) . /0 sob' PAGE 3 5. Vehicles: M&O shall provide four (4) vehicles of the following types (with exceptions granted by the City after mutual M&O and City concurrence): (a) 3 vans each equipped with a wheelchair lift, two tiedown positions and capacity for at least seven other passengers. (b) 1 12-passeng er van wi tho ut a wheelcha i r 1 ift Each vehicle shall be equipped with a two-way radio provided by M&O with an approved FCC licensed frequency. Each vehicle will be equipped with a farebox provided by M&O. All vehicles capable of transporting more than ten persons including the driver and wheelchair passengers, shall meet all the requirements in the California Vehicle Code for a bus. All parts of the vehicle and all equipment mounted on or in the vehicle shall conform to the provisions of the California Vehicle Code, Federal Motor Vehicle Safety Standards and the California Administrative Code, Title 13, with particular attention directed to the California Highway Patrol Motor Carrier Safety Regulations. All vehicles shall have affixed to the driver-door post or outer door edge, a certification that the vehicle meets or exceeds all State and Federal requirements as of the date of manufacture. M&O must furnish vehicles in good-working condition, both operationally and appearance-wise. Each used vehicle must have a proven performance history. The City reserves the right in its sole discretion to reject temporarily or permanently by notice to M&O, any vehicle M&O proposes to use or subsequently utilizes, which the City deems unacceptable. 6. Responsibilities of City - Responsibilities of M&O: A. The City will be responsible for providing the following: (1) Determining eligibility of riders and issuing identification cards. (2) providing marketing support, advertising and I D SO c; PAGE 4 promotional material. with promotion efforts required. M&O shall cooperate as may be reasonably (3) Supplying tickets enabling HandYtrans passengers to transfer to Chula Vista Transit, San Diego Transit, and the San Diego Trolley. B. M&O will be responsible for the following: (1) Management and operation of the service which will include vehicle operators, scheduling personnel, phone lines, day-to-day supervision, fare accounting and depositing with the City, vehicle storage and maintenance, and general administrative and management support. (2) Maintaining the following operational records: (a) Daily ridership by vehicle. (b) Daily ridership of wheelchair-bound passengers. (c) Daily mileage by vehicle. (d) Daily revenue by vehicle. (e) Trip log for each vehicle operator. (f) Dispatch records showing times for: a. Receipt of service request. b. pick up assignment made. c. Actual pick up. d. Variance between promised and actual pick up times. e. Actual delivery of passenger. (g) Daily record of stated trip purpose. (h) Daily record of service requests not met and the reasons they were not met. ~~~ PAGE 5 (3) Compiling monthly reports which shall summarize the data collected daily, giving mileage, revenue and operating Cost figures. Also included shall be statements of problems with proposed solutions and suggestions for future improvements in service. All reports prepared by M&O shall be made available to the City at no charge and shall be owned by the City. M&O may make presentations and releases pertaining to the transportation system with the permission of the City. Papers and other formal publications shall be approved by the City before they are made public. M&O will provide any other reports deemed necessary by the City. (4) providing uniforms for vehicle operators in conformance with standards mutually agreed upon by the City and the contractor. (5) Fares collected are the responsibility of the contractor and shall be deposited by the contractor at least weekly with the City. No change will be made by by driver. (6) Distributing tickets to all passengers transferring to Chula Vista Transit, San Diego Transit, and the San Diego Trolley. M&O will honor any transfers from CVT, SDTC, or the Trolley. (7) All M&O personnel shall be subject to approval by the City. The City shall have the right, contingent upon M&O's personnel policy guidelines, to ask for the removal temporarily or permanently by notice to M&O for any reasonable cause, any personnel furnished by M&O including any personnel previously accepted by the City. All personnel shall be employees of M&O and M&O shall be solely responsible for payment of all employees' wages and benefits. M&O, without any expense to the City, shall faithfully comply with the requirements of all applicable state enactments with respect to employee liability, worker's compensation, unemployment insurance and other forms of social security. M&O shall also be responsible for withholding of income tax at 10 50S PAGE 6 its source from employees' wages and, furthermore M&O shall idemnify and hold harmless the City of Chula Vista and the State of California from any liability, damages, claims, costs and expenses of any nature arising from alleged violation of such enactments or from any claims of subrogation provided in such enactments or otherwise. (8) Insuring that all operators are competent, valid California Class II licensed drivers qualified under all applicable Federal, State, and local regulations for the operation of the type of vehicles to be used. (9) Training: M&O will conduct a comprehensive training program for employees. Training will include such items as vehicle preoperations check, public relations, safety, defensive driving, first aid and CPR, radio procedures, forms, policies, and procedures. All system personnel will also receive M&O's comprehensive training dealing specificaly with the transporting of the mobility-impaired. This includes an exclusive Empathy Training course dealing with the emotional, as well as physical, problems encountered by elderly and handicapped persons as they utilize public transit. The initial training will be conducted in a classroom environment and in the vehicles. Lectures, audiovisuals, simulations, tests, and other techniques will be used to achieve a proper training. Safety will be stressed, and classes will be given by instructors accredited by the National Safety Council. All vehicle operators will be trained in all methods of operations so that maximum flexibility exists in the event of sickness and for efficiency. A continuing training/retraining and safety program is essential. This will consist of training new operators and controllers, and also the retraining of vehicle operators whose performance falls below standard. Safety and defensive driving will be a continuing education process throughout the program. Monthly safety meetings, on-board ! 0<)06-- PAGE 7 safe-driving checkouts, safety radio messages, posters, and other communication techniques will be applied. The on-going program by the National Safety Council will be incorporated as part of this effort. (10) M&O shall adequately equip the dispatch control center, for the efficient dispatching of vehicles as well as handling all telephone calls. Dispatch control center shall have a local telephone number with a 420-427, 429, or 575 prefix. Center personnel shall be responsible for coordinating rides between HandYtrans and local fixed route transit. (11) M&O shall be responsible for paying any and all business taxes that may be required for the operation of the service within the City of Chula Vista and the County of San Diego. (12) On signing the contract, contractor must give the City either a Certificate of Consent to Self Insure issued by the Director of Industrial Relations or a Certificate of Worker's Compensation insurance issued by an admitted insurer or an exact copy of duplicate thereof certified by the Director or the insurer. M&O will be aware of and will comply with Labor Code Section 3700 and the Worker's Compensation Law. ~~0 PAGE 8 EXHIBIT B COST BREAKDOWN (July 1, 1981, to June 30, 1982) LABOR (Direct Payroll plus Indirect Costs) $ 93,454 OPERATING COSTS 34,814 SUB TOTAL $128,268 FEE (9.5%) 12,185 $140,453 29,400 VEHICLE LEASE COST $169,853 FUEL COST: 14,838 gallons at $1.35 gallon Handling Charge $ 20,031 969 TOTAL FUEL COST $ 21,000 MAXIMUM CONTRACT COST: Labor/Operations Costs Fuel Cost $169,853 21,000 $190,853 HOURLY RATE: Labor/Operations Costs: 6,720 Service Hours = $169,853 : 6,720 = $25.28 TOTAL CONTRACT COST = $25.28/hour PLUS fuel cost, not to exceed $190,853 NOTE: lease lease If agreement is terminated before June 30, 1983, vehicle cost will be recalculated and pro-rated at the one year rate of $33,600. ; O,?-00- PAGE 9 COST BREAKDOWN (July 1, 1982, to June 30, 1983) LABOR (Direct Payroll plus Indirect Costs) OPERATING COSTS Sub To tal FEE (9.5%) VEHICLE LEASE COST FUEL COST: 14,838 gallons at $1.69 gallon Handling Charge TOTAL FUEL COST MAXIMUM CONTRACT COST: Labor/Operations Costs Fuel Cost HOURLY RATE: Labor/Operations Costs: 6,720 Service Hours = $180,829 : 6,720 = $26.91 TOTAL CONTRACT COST = $26.91/Hour PLUS fuel cost, Not to exceed $207,079 !{)':)O)j- $ 99,996 38,295 $138,291 13,138 29,400 $180,829 $ 25,076 1,174 $ 25,250 $180,829 26,250 $207,079