HomeMy WebLinkAbout2022-12-05 CSC Special Meeting Agenda Packet
Date:Monday, December 5, 2022
Time:5:15 p.m.
Location:City Hall, Bldg. #C, Conference Room B-129
276 Fourth Avenue, Chula Vista
Welcome to your Civil Service Commission Meeting
Public Comments: Public comments may be submitted to the Civil Service Commission in the
following ways:
In-Person comments during the meeting. Join us for the Civil Service Commission meeting
at the time and location specified on this agenda to make your comments. Please visit
www.chulavistaca.gov/boardmeetings for current mask requirements and other safety
protocols.
•
Submit an eComment. Visit www.chulavistaca.gov/boardmeetings, locate this meeting,
and click on the comment bubble icon. Click on the item you wish to comment on, and
then click on "Leave Comment." The commenting period will close one hour before the
meeting. All comments will be made available to the Commission and the public.
•
Mail or email comments. Submit comments via email to CSC@chulavistaca.gov or by mail
to Civil Service Commission, 276 Fourth Ave, Chula Vista, CA 91910. Please send
comments early; written comments received within one hour of the meeting may not be
distributed until the following day.
•
Accessibility: Individuals with disabilities are invited to request modifications or accommodations in
order to access and/or participate in a Civil Service Commission meeting by contacting the Human
Resources Department Staff at CSC@chulavistaca.gov (California Relay Service is available for
the hearing impaired by dialing 711) at least forty-eight hours in advance of the meeting.
Pages
1.CALL TO ORDER
2.ROLL CALL
Commissioner Sepulveda, Co-Chair Fish and Chair Carbuccia
3.PUBLIC COMMENTS
Persons may address the Commission on any subject matter within the
Commission’s jurisdiction that is not listed as an item on the agenda. State law
generally prohibits the Commission from discussing or taking action on any
issue not included on the agenda, but, if appropriate, the Commission may
schedule the topic for future discussion or refer the matter to staff. If you wish to
speak on any item, please fill out a "Request to Speak" form and submit it to the
Secretary prior to the meeting.
4.ACTION ITEMS
The Item(s) listed in this section of the agenda will be considered individually by
the Commission and are expected to elicit discussion and deliberation. If you
wish to speak on any item, please fill out a "Request to Speak" form and submit
it to the Secretary prior to the meeting.
4.1 Approval of Special Meeting Minutes of November 7, 2022.3
Recommended Action:
Approve the minutes
4.2 Consideration to Approve the Addition of the Following Classifications to
the Classification Plan per Civil Service Rule 1.02 A (3)
5
Community Engagement Specialist (ACE)•
GIS Technician (ACE)•
VoIP/Videoconferencing Specialist (ACE)•
Recommended Action:
Approve the new classifications
OTHER BUSINESS
5.STAFF COMMENTS
6.CHAIR'S COMMENTS
7.COMMISSIONERS' COMMENTS
8.ADJOURNMENT
to the regular meeting on January 5, 2023, at 5:15 p.m.
Materials provided to the Civil Service Commission related to any open-session
item on this agenda are available for public review by contacting the Human
Resources Department at CSC@chulavistaca.gov.
2022/12/05 CSC Agenda Page 2 of 16
1
SPECIAL MEETING OF THE CIVIL SERVICE COMMISSION
Meeting Minutes
November 7, 2022, 5:15 p.m.
City Hall, Bldg. #C, Conference Room B-129
276 Fourth Avenue, Chula Vista
Present: Chair Carbuccia, Commissioner Sepulveda, Vice Chair Fish
Also Present: Director of Human Resources Chase, Secretary Ladron de
Guevara
Others Present Human Resources Technician Rodriguez, Senior Human
Resources Analyst Hardy, Human Resources Manager
Tomlinson
_____________________________________________________________________
1. CALL TO ORDER
A special meeting of the Civil Service Commission of the City of Chula Vista was
called to order at 5:20 p.m. in Conference Room #B129, located in Building C, 276
Fourth Avenue, Chula Vista, California.
2. ROLL CALL
Chair Carbuccia called the roll.
3. PUBLIC COMMENTS
None.
4. ACTION ITEMS
4.1 Approval of Regular Meeting Minutes of August 4, 2022.
2022/12/05 CSC Agenda Page 3 of 16
2
Moved by Vice Chair Fish
Seconded by Commissioner Sepulveda
Yes (3): Chair Carbuccia, Commissioner Sepulveda, and Vice Chair Fish
Result:Carried (3 to 0)
4.2 Consideration to Approve the Addition of the Following
Classifications to the Classification Plan per Civil Service Rule 1.02 A
(3)
Director of Human Resources Chase gave a presentation on the item.
Moved by Vice Chair Fish
Seconded by Commissioner Sepulveda
Yes (3): Chair Carbuccia, Commissioner Sepulveda, and Vice Chair Fish
Result:Carried (3 to 0)
OTHER BUSINESS
5. STAFF COMMENTS
Director of Human Resources Chase provided an update on items being worked
on in the Human Resources department.
6. CHAIR'S COMMENTS
None.
7. COMMISSIONERS' COMMENTS
None.
8. ADJOURNMENT
The meeting was adjourned at 5:31 p.m.
Minutes prepared by: Felipe Ladron de Guevara, Secretary
_________________________
Felipe Ladron de Guevara, Secretary
2022/12/05 CSC Agenda Page 4 of 16
CITY OF CHULA VISTA
COMMUNITY ENGAGEMENT SPECIALIST
DEFINITION
To perform a wide variety of duties in support of the City’s community engagement program and
activities; to assist in the development of innovative and responsive partnerships that support the
City’s strategic priorities and the community’s needs; to perform a broad range of community
engagement work by coordinating collaborative action with City departments, community-based
organizations, residents and other stakeholders; and to perform related work.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from an assigned supervisor.
ESSENTIAL FUNCTIONS – Functions may include, but are not limited to, the following:
Perform a wide variety of duties in support of the the City’s community engagement program and
activities.
Work with project managers on cross departmental teams to assist with implementation of Healthy
& Age-Friendly Initiatives, and other similar efforts both internal and external.
Serve on local and regional committees and advisory groups related to community engagement
and public health.
Assist with the development of an inclusive and equitable community engagement plan; assist with
the development and maintenance of a community engagement toolkit for City staff, including
best practices for public facing meetings.
Coordinate with the Human Resources Department to provide continuous learning opportunities
for staff on community engagement best practices and policies.
Assist departments in developing outreach methodologies for grant applications, program
development and project outreach efforts.
Standardize public engagement data collection efforts.
Establish and maintain online public engagement tools and work with the City’s Office of
Communications to ensure both one way and two-communication paths are open to all residents.
Develop a pool of internal and external “champions” for City engagement.
Work with the Office of Communications and others to ensure consistent messaging.
2022/12/05 CSC Agenda Page 5 of 16
CITY OF CHULA VISTA
Community Engagement Specialist
2
Engage high school and college students in job shadowing and internship opportunities in
collaboration with City departments.
Recruit for volunteer opportunities within the City.
Serve as the liaison between community and City departments to translate community and business
needs to inform City policy, projects, and programs.
Help to disseminate information about the City's goals, impacts, and investments to community
members, businesses, and other key stakeholders.
Conduct research and prepare oral and written reports.
Supervise part-time hourly staff and consultants.
Assist in the preparation of federal, state or foundation grants applications and assist in the
administration of such grants.
Attend and actively participate in public functions and meetings representing the City.
Answer questions and provide information to the public; investigate complaints and recommend
corrective actions as necessary to resolve complaints.
Build and maintain positive working relationships with co-workers, other employees and the
public using principles of good customer service.
Perform other duties related to this position as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Methods related to the implementation of a community engagement program.
Principles, practices and methods used in open government and community engagement
practices.
Grant writing.
Methods and techniques for building relationships and trust with people from diverse cultural
backgrounds.
Public and private partnerships.
2022/12/05 CSC Agenda Page 6 of 16
CITY OF CHULA VISTA
Community Engagement Specialist
3
Community mobilization and empowerment.
Administrative principles and methods, including goal setting, program and budget
development, work planning and organization.
Pertinent Federal, State, and local laws, ordinances and rules.
Computer equipment and software applications related to area of assignment.
Ability to:
Perform a wide range of community engagement work.
Facilitate communication with interdisciplinary teams both internally and externally.
Prepare for and present issues, programs, and information tailored to specific audiences.
Explain complex issues in a manner that is easily communicated and understood.
Foster collaboration and minimize barriers within an organization and among community
members.
Formulate and accomplish strategic community awareness and engagement goals and
objectives.
Assist with the development and implementation of appropriate strategies to address
identified emerging community issues.
Work effectively in partnership with residents, community organizations, and businesses.
Analyze problems, identify alternative solutions, project consequences of proposed actions,
and implement recommendations in support of goals.
Manage projects and multitask.
Make presentations to public and private boards, commissions, and/or committees.
Interpret and apply pertinent City and department policies and procedures.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course
of work.
Work with various cultural and ethnic groups in a tactful and effective manner.
2022/12/05 CSC Agenda Page 7 of 16
CITY OF CHULA VISTA
Community Engagement Specialist
4
Experience and Training
Any combination of experience and training that would likely provide the required
knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities
would be:
Experience:
Two years of increasingly responsible experience in community engagement work
and collaborative partnerships.
Training:
Equivalent to a Bachelor’s degree from an accredited college or university with major
course work in major course work public relations, marketing, communications,
business administration, public health or a related field.
PHYSICAL DEMANDS
On a continuous basis, sit at desk for long periods of time; intermittently stand and walk.
Intermittently twist and reach office equipment above and below shoulders; use telephone, write
or use keyboard to communicate through written means; use a computer keyboard on a regular and
continuing basis; lift up to 10 pounds. See in the normal vision range with or without correction to
read typical business documents and computer screens; hear in the normal range with or without
correction.
WORKING ENVIRONMENT
Primary work is performed indoors in an air-conditioned office environment with fluorescent lighting
and moderate noise level. Some exposure to the external environment is required when performing
duties in the course of work.
2022/12/05 CSC Agenda Page 8 of 16
CITY OF CHULA VISTA
GIS TECHNICIAN
DEFINITION
To perform the more routine manual and computerized geographic information processing tasks assigned; utilize geographic information system (GIS) technology to perform a variety of functions in the office and field including operating and maintaining the GIS system, developing and maintaining digital base maps, modification and analysis of data, map creation, and providing GIS services to staff and supporting system users.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the GIS Manager and technical and functional guidance from
higher level staff.
ESSENTIAL FUNCTIONS – Functions may include, but are not limited to, the following:
Perform simple geographic analysis as needed using a variety of modules and GIS software to
provide maps and information needed for decision making.
Research, create, quality check, maintain and disseminate GIS data layers and the City’s asset
inventory.
Use data sources such as digital CAD files, scanned maps and orthophotos to create and maintain
layers.
Create and maintain metadata.
Work through projects to solve GIS related problems and present data in a user-friendly format
using ArcPro, Arcade, and cartographic methodologies.
Create hard copy and digital maps using GIS methods, cartographic skills, basemaps and other
data including reports, charts and tables.
Train and provide technical direction to users and operators on GIS software and/or customs
applications.
Sync asset information with the City’s asset management system and resolve any data
discrepancies.
Resolve user problems.
Write documentation for utilizing GIS software and applications.
Develop system documentation and user guides.
2022/12/05 CSC Agenda Page 9 of 16
CITY OF CHULA VISTA
GIS Technician
- 2 -
Provide GIS maps, data, simple analysis and services to City staff, other agencies, consultants, and
the public.
Attend and participate in professional group meetings.
Stay abreast of new trends and innovations in the field of geographic information systems and
computing.
Organize work, set priorities and follow up to ensure coordination and completion of assigned
work.
Build and maintain positive working relationships with co-workers, other City employees and the
public using principles of good customer service.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Principles and practices of GIS systems, uses and applications, including hardware and
software applications.
Research methods and techniques related to collecting, analyzing, and evaluating geographic
related data.
Methods and techniques used in recording and conducting analyses of land use, planning and
engineering as relates to geographic information, including cartography and the basic symbols
and terminology used in mapping.
Methods and techniques used for interpreting maps of various media and digitizing data for
conversion to GIS usable formats.
Fundamental computer programming concepts and methods.
Mathematics.
English usage, spelling, grammar, and punctuation.
Ability to:
2022/12/05 CSC Agenda Page 10 of 16
CITY OF CHULA VISTA
GIS Technician
- 3 -
Use and understand GIS tools (specifically ESRI products such as ArcPro, AGOL, and
ArcGIS Enterprise) and methodologies to operate a variety of geographic information system
input and output devices, including printers, plotters and other GIS related peripheral
equipment/devices in a Windows environment.
Create maps and charts from multiple layers of data.
Create and maintain geographic databases in an enterprise database environment.
Prepare analyses using various related geographic information system software.
Review a variety of geographic and mapping data and develop logical conclusions and
solutions.
Define user needs and make recommendations.
Adapt to ongoing technological developments and advancements.
Prioritize and coordinate several work activities.
Research, organize, and maintain accurate office files.
Use initiative and sound independent judgment within established guidelines.
Make mathematical computations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of
work.
Work with various cultural and ethnic groups in a tactful and effective manner.
Experience and Training
Any combination of experience and training that would likely provide the required knowledge
and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of responsible GIS experience including editing, cartographic or project-
based GIS work.
Training:
2022/12/05 CSC Agenda Page 11 of 16
CITY OF CHULA VISTA
GIS Technician
- 4 -
Equivalent to an Associate’s degree from an accredited college or university with
major course work in geography, urban planning, computer science or closely
related field with emphasis in geographic information systems (GIS).
License or Certificate
Possession of a valid California driver’s license.
PHYSICAL DEMANDS
On a continuous basis, sit at desk for long periods of time. Intermittently twist and reach office
equipment above and below shoulders; use telephone, write or use keyboard to communicate
through written means; use a computer keyboard on a regular and continuing basis; may lift up to
25 pounds. See in the normal vision range with or without correction to read typical business
documents and computer screens; hear in the normal range with or without correction.
WORKING ENVIRONMENT
Some of the work is performed indoors in a carpeted and air-conditioned office environment with
fluorescent lighting and moderate noise level. There is exposure to outside atmospheric
conditions, traffic, and noise when going to meetings or outlying offices/buildings or conducting
field work. Work is frequently disrupted by the need to respond to in-person and telephone
inquiries.
2022/12/05 CSC Agenda Page 12 of 16
CITY OF CHULA VISTA
VOIP/VIDEOCONFERENCING SPECIALIST
DEFINITION
To coordinate strategies for defining, deploying, and maintaining the City’s Internet Protocol (IP)
telephony voice communication and video architecture and its associated network connections and
component hardware; to assist with all engineering projects for Voice Over Internet Protocol
(VoIP) and video initiatives; configure and optimize all VoIP/IP-PBX telephone systems and
services, both internally and those integrated with Internet-based services; and to perform related
duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Information Technology Manager.
ESSENTIAL FUNCTIONS – Functions may include, but are not limited to, the following:
Support VoIP and video conferencing infrastructure and its associated software, including IP-PBXs,
call management systems, voice mail, and interactive voice response.
Assist in plan for management or phasing out of legacy telephony systems and other switch-based
technologies.
Select, deploy, and utilize appropriate tools for reporting and routing of IP telephony traffic on the
network.
Collaborate with systems engineers/architects for upgrades to operating systems, hardware, etc.
Remain current on new related telephony protocols/standards including SIP, SCCP, RTO and voice
codecs G.711 & G.729.
Maintain the VoIP phones, phone systems, all City video telecommunications conference equipment
and rooms including Council Chambers.
Configure, install, support, move, add and change on a Cisco Unified Communication Manager (IP
PBX).
Integrate IP telephony and video telecommunications conferencing (VTC) systems with enterprise
LANs, WANs, wireless LANs, and other Internet-based services and protocols.
Collaborate with help desk to resolve trouble tickets and mitigate end-user issues with VoIP and VTC
hardware and/or applications.
Assist with the installation planning and maintenance of network cabling, including MDF and IDF
closets.
Perform telephony audits as necessary.
2022/12/05 CSC Agenda Page 13 of 16
CITY OF CHULA VISTA
VoIP/Videoconferencing Specialist
2
Monitor and identify capacity and performance issues for VoIP traffic to ensure continued,
uninterrupted operation of telephony systems.
Collaborate with the Senior Network Engineers and Senior Information Technology Support
Specialists to ensure that VoIP traffic does not interfere with or hinder network data traffic.
Conduct testing and disaster recovery plans to detect faults, minimize malfunctions, and backup
systems.
Research, test and install new and upgraded systems and applications software and hardware.
Maintain detailed inventory of City phone numbers and telecommunications hardware.
Respond within established policies and procedures to resolve current hardware problems
Support hardware and software configurations, patches and upgrades.
Report usage and trend analysis.
Identify, diagnose, and resolve connectivity problems and issues.
Perform daily administration, maintenance, and problem resolution for assigned customer service
requests and incidents.
Operate and maintain all City-wide video conferencing equipment and end users in support of
Council, commissions, and other meetings as designate by the Information Technology Manager.
Organize work, set priorities and follow up to ensure coordination and completion of assigned
work; keep work related records.
Build and maintain positive working relationships with co-workers, other City employees and the
public using principles of good customer services.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
VoIP/IP telephony systems, software, and hardware, including voicemail systems, boarder
control session devices, switches, routers, call handler devices and handsets.
2022/12/05 CSC Agenda Page 14 of 16
CITY OF CHULA VISTA
VoIP/Videoconferencing Specialist
3
The configuration and optimization of VoIP and VTC equipment, including voicemail
systems, boarder control session devices, switches, routers, call handler devices and handsets.
SIP, H.323, TCP/IP, and other protocols.
VoIP QoS issues and mitigation strategies;
VoIP operating systems (Cisco and Avaya) and Avaya and Cisco switches and routers.
Network topologies such as Frame Relay, ATM, ISDN, etc.
Cabling and wiring systems, design, and installation.
Modern office practices and procedures; computer equipment and software applications
related to assignment.
Basic mathematics.
Principles and practices of customer service.
Basic record keeping techniques.
English usage, spelling, grammar, and punctuation.
Ability to:
Operate tools, components, peripherals, and testing accessories.
Prioritize and execute tasks in a high-pressure environment.
Read and interpret technical documents and procedure manuals.
Conduct research into IP telephony issues and products.
Prioritize and coordinate several work activities and follow up as required; research, organize,
and maintain accurate files and reports.
Work with other ITS staff as part of a team.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of
work.
Work with various cultural and ethnic groups in a tactful and effective manner.
2022/12/05 CSC Agenda Page 15 of 16
CITY OF CHULA VISTA
VoIP/Videoconferencing Specialist
4
Experience and Training
Any combination of experience and training that would likely provide the required knowledge
and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Three years of responsible experience working with telephony voice
communication and video architecture and its associated network connections and
component hardware.
Training:
Equivalent to an Associate’s Degree in telecommunications, computer science, or a
related field.
License or Certificate
Possession of a valid California driver’s license. CCNA, Network +, Security +
Certifications are desirable.
PHYSICAL DEMANDS
On a continuous basis, sit at desk for long periods of time. Intermittently twist and reach office
equipment; bend, squat, climb, kneel, and twist while installing phones, cables and wiring above
and below the shoulder; use telephone, use keyboard for extended periods of time; lift up to 50
pounds. See in the normal vision range with or without correction to read typical business
documents, computer screens and to distinguish color-coded wires; hear in the normal range with
or without correction.
WORKING ENVIRONMENT
Some of the work is performed indoors in a carpeted and air-conditioned office environment with
fluorescent lighting and moderate noise level. There is exposure to outside atmospheric conditions,
traffic, and noise when conducting field visits. Work is frequently disrupted by the need to respond
to in-person and telephone inquiries.
2022/12/05 CSC Agenda Page 16 of 16