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HomeMy WebLinkAbout2024-03-14 CSC Special Meeting Agenda Packet Date:Thursday, March 14, 2024 Time:5:30 p.m. Location:City Hall, Bldg. #C, Conference Room B-129 276 Fourth Avenue, Chula Vista Civil Service Commission Special Meeting Public Comments: Public comments may be submitted to the Civil Service Commission in the following ways: In-person comments during the meeting. Join us for the Civil Service Commission meeting at the time and location specified on this agenda to make your comments. Each person will be allotted three (3) minutes to address the Commission. • Submit an eComment. Visit www.chulavistaca.gov/boardmeetings, locate this meeting, and click the comment bubble icon. Click on the item you wish to comment on, then click "Leave Comment." • Mail or email comments. Submit comments via email to CSC@chulavistaca.gov or by mail to Civil Service Commission, 276 Fourth Ave, Chula Vista, CA 91910. • The commenting period will close three (3) hours before the meeting. All comments will be made available to the Commission and the public. Accessibility: Individuals with disabilities are invited to request modifications or accommodations in order to access and/or participate in a Civil Service Commission meeting by contacting the Human Resources Department Staff at CSC@chulavistaca.gov (California Relay Service is available for the hearing impaired by dialing 711) at least forty-eight hours in advance of the meeting. Pages 1.CALL TO ORDER 2.ROLL CALL Commissioners Carbuccia, Strong, Vice Chair Fish, and Chair Nunez-Silva 3.PUBLIC COMMENTS Persons may address the Commission on any subject matter within the Commission’s jurisdiction that is not listed as an item on the agenda. State law generally prohibits the Commission from discussing or taking action on any issue not included on the agenda, but, if appropriate, the Commission may schedule the topic for future discussion or refer the matter to staff. If you wish to speak on any item, please fill out a "Request to Speak" form and submit it to the Secretary prior to the meeting. 4.ACTION ITEMS The Item(s) listed in this section of the agenda will be considered individually by the Commission and are expected to elicit discussion and deliberation. If you wish to speak on any item, please fill out a "Request to Speak" form and submit it to the Secretary prior to the meeting. 4.1 Approval of Meeting Minutes 3 Approval of September 7, 2023 Meeting Minutes Recommended Action: Commission approve the minutes 4.2 Consideration to Approve the Addition of the Following Classifications to the Classification Plan per Civil Service Rule 1.02 A (3) 6 Homeless Services Specialist I (ACE)• Homeless Services Specialist II (ACE)• Recommended Action: Commission discuss and take action as appropriate OTHER BUSINESS 5.STAFF COMMENTS 6.CHAIR'S COMMENTS 7.COMMISSIONERS' COMMENTS 8.ADJOURNMENT to the regular meeting on April 4, 2024, at 5:00 p.m. Materials provided to the Civil Service Commission related to any open-session item on this agenda are available for public review by contacting the Human Resources Department at CSC@chulavistaca.gov. City of Chula Vista Civil Service Commission March 14, 2024 Agenda Page 2 of 15 1 REGULAR MEETING OF THE CIVIL SERVICE COMMISSION Meeting Minutes September 7, 2023, 5:00 p.m. City Hall, Bldg. #C, Conference Room B-129 276 Fourth Avenue, Chula Vista Present: Chair Carbuccia, Vice Chair Fish, Commissioner Nunez-Silva Absent: Commissioner Sepulveda, Commissioner Strong Also Present: Human Resources Manager Dempster, Assistant Director of Human Resources Tomlinson _____________________________________________________________________ 1. CALL TO ORDER A regular meeting of the Civil Service Commission of the City of Chula Vista was called to order at 5:03 p.m. in Conference Room #B129, located in Building C, 276 Fourth Avenue, Chula Vista, California. 2. ROLL CALL Chair Carbuccia called the roll. 3. PUBLIC COMMENTS None 4. ACTION ITEMS 4.1 Approval of Meeting Minutes Moved by Vice Chair Fish Seconded by Commissioner Nunez-Silva Page 3 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda 2 Yes (3): Chair Carbuccia, Vice Chair Fish, and Commissioner Nunez-Silva Result:Carried (3 to 0) 4.2 Selection of Chair and Vice Chair for Fiscal Year 2023-2024 Chair Carbuccia moved to nominate Commissioner Nunez-Silva as Chair and Vice Chair Fish to continue as Vice Chair for fiscal year 2023-2024. Moved by Chair Carbuccia Seconded by Vice Chair Fish Yes (3): Chair Carbuccia, Vice Chair Fish, and Commissioner Nunez-Silva Result:Carried (3 to 0) 4.3 Consideration to Approve the Addition of the Following Classification to the Classification Plan per Civil Service Rule 1.02 A (3) Moved by Commissioner Nunez-Silva Seconded by Vice Chair Fish Yes (3): Chair Carbuccia, Vice Chair Fish, and Commissioner Nunez-Silva Result:Carried (3 to 0) OTHER BUSINESS 5. STAFF COMMENTS Tanya Tomlinson was introduced as Staff Liaison as well as Assistant Director of Human Resources 6. CHAIR'S COMMENTS Chair Carbuccia shared that she is excited for Courtney in her new position as Deputy City Manager and excited for Tanya in her new role. 7. COMMISSIONERS' COMMENTS Both Vice Chair Fish and Commissioner Nunez-Silva congratulated Courtney on her promotion and are looking forward to working with both Erin and Tanya 8. ADJOURNMENT The meeting was adjourned at 5:16 p.m. Page 4 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda 3 Minutes prepared by: Felipe Ladron de Guevara, Secretary _________________________ Felipe Ladron de Guevara, Secretary Page 5 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA DRAFT HOMELESS SERVICES SPECIALIST I DEFINITION To provide a wide variety of duties in support of the City’s Homeless Services division, including performing street outreach, providing direct assistance and support to individuals who are homeless or at risk of becoming homeless, and performing related work as required. DISTINGUISHING CHARACTERISTICS The Homeless Services Specialist I classification is the entry-level class of the Homeless Services Specialist series. The Homeless Services Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbent works under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from an assigned supervisor, progressing to general supervision. ESSENTIAL FUNCTIONS – Functions may include, but are not limited to, the following: Perform street outreach throughout the City where those experiencing homeless reside and congregate, providing direct assistance and support to individuals who are homeless or at risk of becoming homeless; serve as an advocate for participants in securing social services; provide encouragement and support to participants in securing and/or following through on services. Conduct walk-throughs of homeless bridge shelter(s) ensuring conditions are safe and clients are adhering to shelter policies and procedures; communicate with the Public Works Department to identify safety concerns and needed maintenance and repairs. Receive and respond to community calls for service related to homelessness. Conduct mobile outreach to homeless persons on the streets, social services venues and other locations where they are located. Screen and conduct intake and assessment interviews with homeless individuals, including medical/mental health history, in order to identify social service needs and make appropriate referrals; transport participants/clients as needed. Provide administrative support for homeless prevention programs such as tenant-based rental assistance. Participate in community activities and projects. Page 6 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist I 2 Establish and maintain liaison relationships with City staff, community organizations, law enforcement, public and private agencies, business owners and operators, and the general public in order to respond to specific concerns as it relates to homeless individuals and issues of homelessness in general. Develop relationships within the community, including local businesses, landlords, and other service providers, to identify new and existing opportunities and build relationships to better assist clients in accessing resources, employment services and housing. Maintain timely and accurate documentation according to program requirements. Prepare, complete, and submit reports, according to program requirements and as needed. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles and techniques of case management. Community organizations and the services they provide. Coordinated Entry System (CES) assessment information. HUD Grant fund (HOME, CDBG, ESG) eligibility to support homeless prevention programming. Current social problems and issues and methods of approaching those problems and trends. Methods and techniques of data collection, analysis, interpretation and report preparation. Policies and procedures of assigned department. Federal and state laws, regulations, ordinances, codes, and regulations related to assignment. Computer equipment and software applications related to assignment, such as Clarity Homeless Management Information System (HMIS). Principles and practices of modern office methods and procedures. English usage, spelling, grammar, and punctuation. Page 7 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist I 3 Ability to: Read, interpret and write reports. Respond to the public using tact and diplomacy. Report inappropriate behavior to the proper authorities. Operate and drive a City vehicle. Work as a team member in a challenging changing environment. Accompany clients to appointments for benefits, employment, and housing searches. Clearly communicate ideas, in both written and verbal form, and to understand and relate to the needs of program participants of all ethnic, cultural, educational, and socio- economic backgrounds. Analyze situations accurately and assess the needs of individual clients, family dynamics, and potential barriers to service, and make decisions in accordance with regulations and established policies. Maintain professionalism, discretion, and independent judgment with clients. Interpret data pertinent to caseload management and evaluate the effectiveness of efforts in solving problems. Organize and maintain cooperative relationships with community groups and resource agencies. Prepare and maintain records and reports. Monitor client progress toward established goals. Explain and interpret programs and policies to clients, agencies, and organizations. Use initiative and sound independent judgment within established guidelines. Interpret, apply and explain pertinent Federal, state and local laws, codes and regulations as well as City and department policies and procedures. Understand and follow oral and written instructions. Maintain confidentiality of privileged information. Page 8 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist I 4 Keep work related records and prepare reports using a computer. Manage competing priorities; organize workload to ensure responsibilities are carried out in a timely manner. Establish and maintain cooperative-working relationships with those contacted in the course of work. Communicate with and coordinate with the public and other departments. Communicate in Spanish is highly desirable. Work with various cultural and ethnic groups in a tactful and effective manner. Experience and Training Any combination of education and/or experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in homeless outreach and/or program implementation for homeless adults. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public administration, business administration or a related field. CPR/First Aid certification and Naloxone (Narcan) training must be obtained within 90 days of employment. PHYSICAL DEMANDS On a continuous basis, sit at a desk, walk, or stand up for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; may lift or carry weight of up to 20 pounds. Drive a motorized vehicle, walk on uneven surfaces, kneel, stoop, bend, and climb up or down slopes while conducting field work. See in the normal vision range with or without correction to observe code violations, read typical business documents and computer screens; hear in the normal range with or without correction. Page 9 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist I 5 WORKING ENVIRONMENT Work is performed both outdoors and indoors; outdoor work requires exposure to a variety of traffic and weather conditions with possible exposure to hazardous materials; indoor work is performed in a carpeted and air-conditioned office environment with fluorescent lighting and moderate noise level. Page 10 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA DRAFT HOMELESS SERVICES SPECIALIST II DEFINITION To provide a wide variety of duties in support of the City’s Homeless Services division, including performing street outreach, providing direct assistance and support to individuals who are homeless or at risk of becoming homeless, and performing related work as required. DISTINGUISHING CHARACTERISTICS The Homeless Services Specialist II classification is the full-journey level class of the Homeless Services Specialist series and has the ability to perform the full duties range of duties assigned with only occasional instruction or assistance as unique situations arise. This class is distinguished from the Homeless Services Specialist I in that it performs journey level work with a high level of independence and may provide technical and functional guidance to subordinate staff. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. ESSENTIAL FUNCTIONS – Functions may include, but are not limited to, the following: Perform street outreach throughout the City where those experiencing homeless reside and congregate, providing direct assistance and support to individuals who are homeless or at risk of becoming homeless; serve as an advocate for participants in securing social services; provide encouragement and support to participants in securing and/or following through on services. Conduct walk-throughs of homeless bridge shelter(s) ensuring conditions are safe and clients are adhering to shelter policies and procedures; communicate with the Public Works Department to identify safety concerns and needed maintenance and repairs. Receive and respond to community calls for service related to homelessness. Plan, assign, and direct the work of contract outreach workers performing the more routine assignments to ensure the delivery of program services; review client cases. Conduct mobile outreach to homeless persons on the streets, social services venues and other locations where they are located. Screen and conduct intake and assessment interviews with homeless individuals, including medical/mental health history, in order to identify social service needs and make appropriate referrals; transport participants/clients as needed. Page 11 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist II 2 Provide administrative support for homeless prevention programs such as tenant-based rental assistance. Participate in community activities and projects. Establish and maintain liaison relationships with City staff, community organizations, law enforcement, public and private agencies, business owners and operators, and the general public in order to respond to specific concerns as it relates to homeless individuals and issues of homelessness in general. Develop relationships within the community, including local businesses, landlords, and other service providers, to identify new and existing opportunities and build relationships to better assist clients in accessing resources, employment services and housing. Maintain timely and accurate documentation according to program requirements. Prepare, complete, and submit reports, according to program requirements and as needed. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles and techniques of case management. Community organizations and the services they provide. Coordinated Entry System (CES) assessment information. HUD Grant fund (HOME, CDBG, ESG) eligibility to support homeless prevention programming. Current social problems and issues and methods of approaching those problems and trends. Methods and techniques of data collection, analysis, interpretation and report preparation. Policies and procedures of assigned department. Federal and state laws, regulations, ordinances, codes, and regulations related to assignment. Page 12 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist II 3 Computer equipment and software applications related to assignment, such as Clarity Homeless Management Information System (HMIS). Principles and practices of modern office methods and procedures. English usage, spelling, grammar, and punctuation. Ability to: Read, interpret and write reports. Respond to the public using tact and diplomacy. Report inappropriate behavior to the proper authorities. Operate and drive a City vehicle. Work as a team member in a challenging changing environment. Accompany clients to appointments for benefits, employment, and housing searches. Clearly communicate ideas, in both written and verbal form, and to understand and relate to the needs of program participants of all ethnic, cultural, educational, and socio- economic backgrounds. Analyze situations accurately and assess the needs of individual clients, family dynamics, and potential barriers to service, and make decisions in accordance with regulations and established policies. Maintain professionalism, discretion, and independent judgment with clients. Interpret data pertinent to caseload management and evaluate the effectiveness of efforts in solving problems. Organize and maintain cooperative relationships with community groups and resource agencies. Prepare and maintain records and reports. Monitor client progress toward established goals. Explain and interpret programs and policies to clients, agencies, and organizations. Use initiative and sound independent judgment within established guidelines. Page 13 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist II 4 Interpret, apply and explain pertinent Federal, state and local laws, codes and regulations as well as City and department policies and procedures. Understand and follow oral and written instructions. Maintain confidentiality of privileged information. Keep work related records and prepare reports using a computer. Manage competing priorities; organize workload to ensure responsibilities are carried out in a timely manner. Establish and maintain cooperative-working relationships with those contacted in the course of work. Communicate with and coordinate with the public and other departments. Communicate in Spanish is highly desirable. Work with various cultural and ethnic groups in a tactful and effective manner. Experience and Training Any combination of education and/or experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience in homeless outreach and/or program implementation for homeless adults. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public administration, business administration or a related field. CPR/First Aid certification and Naloxone (Narcan) training must be obtained within 90 days of employment. Page 14 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda CITY OF CHULA VISTA Homeless Services Specialist II 5 PHYSICAL DEMANDS On a continuous basis, sit at a desk, walk, or stand up for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; may lift or carry weight of up to 20 pounds. Drive a motorized vehicle, walk on uneven surfaces, kneel, stoop, bend, and climb up or down slopes while conducting field work. See in the normal vision range with or without correction to observe code violations, read typical business documents and computer screens; hear in the normal range with or without correction. WORKING ENVIRONMENT Work is performed both outdoors and indoors; outdoor work requires exposure to a variety of traffic and weather conditions with possible exposure to hazardous materials; indoor work is performed in a carpeted and air-conditioned office environment with fluorescent lighting and moderate noise level. Page 15 of 15 City of Chula Vista Civil Service Commission March 14, 2024 Agenda