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HomeMy WebLinkAboutReso 2023-178 RESOLUTION NO. 2023-178 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CHULA VISTA APPROVING AN AGREEMENT BETWEEN THE CITY AND SELECTRON TECHNOLOGIES, INC. FOR BUILDING INSPECTION SERVICES FOR PROVISION OF INTERACTIVE VOICE RESPONSE SERVICES, TO INCLUDE SOFTWARE UPGRADE, LICENSING, SUPPORT, AND MAINTENANCE SERVICES WHEREAS, the City previously contracted with Selectron Technologies, Inc., for interactive voice response (IVR) services, providing City customers convenient access to permit inspection management and information on phones; and WHEREAS, continuing the IVR service will enhance customer service and increase staff efficiency; and be upgraded, licensed, supported, or maintained by another party, resulting in unique compatibility requirements; and WHEREAS, Consultant offers a uniquely proprietary product, preferred for integration unique performance capabilities therefore a formal solicitation of proposed services would not be productive; and WHEREAS, pursuant to Chula Vista Municipal Code (CVMC) Sections 2.56.110 and 2.56.070.B and the above facts, the Purchasing Agent has determined, after consultation with the Director of the procuring department, Consultant is uniquely qualified to serve as the Consultant for this project and the proposal shall not be subject to competitive bidding requirement; and WHEREAS, the Consultant warrants and represents that they are experienced and staffed in a manner such that they are and can prepare and deliver the services required of Consultant to City within the timeframes herein provided all in accordance with the terms and conditions of the NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Chula Vista, that it approves the agreement between the City and Selectron Technologies, Inc. for Selectron to provide IVR Services, including software upgrade, licensing, support, and maintenance services, in the form presented, with such minor modifications as may be required or approved by the City Attorney, a copy of which shall be kept on file in the Office of the City Clerk and authorizes and directs the Mayor to execute the same. Resolution No. 2023-178 Page No. 2 Presented by Approved as to form by Laura C. Black, AICP Jill D.S. Maland Director of Development Services Lounsbery Ferguson Altona & Peak Acting City Attorney PASSED, APPROVED, and ADOPTED by the City Council of the City of Chula Vista, California, this 14th day of November 2023 by the following vote: AYES: Councilmembers: Chavez, Gonzalez, Preciado, and McCann NAYS: Councilmembers: None ABSENT: Councilmembers: Cardenas John McCann, Mayor ATTEST: Kerry K. Bigelow, MMC, City Clerk STATE OF CALIFORNIA ) COUNTY OF SAN DIEGO ) CITY OF CHULA VISTA ) I, Kerry K. Bigelow, City Clerk of Chula Vista, California, do hereby certify that the foregoing Resolution No. 2023-178 was duly passed, approved, and adopted by the City Council at a regular meeting of the Chula Vista City Council held on the 14th day of November 2023. Executed this 14th day of November 2023. Kerry K. Bigelow, MMC, City Clerk