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Home My WebLink About2022-03-03 CSC Agenda Packet . Date:March 3, 2022 Time:5:15 p.m. Location:City Hall, Bldg. #C, Conference Room B-129 276 Fourth Avenue, Chula Vista Welcome to your Civil Service Commission Meeting The Civil Service Commission has transitioned back to holding live, in-person meetings. Public Comments: Public comments may be submitted to the Civil Service Commission in the following ways: In-Person comments during the meeting. Join us for the Civil Service Commission meeting at the time and location specified on this agenda to make your comments. Please visit www.chulavistaca.gov/boardmeetings for current mask requirements and other safety protocols. • Submit an eComment. Visit www.chulavistaca.gov/boardmeetings, locate this meeting, and click on the comment bubble icon. Click on the item you wish to comment on, and then click on "Leave Comment." The commenting period will close one hour before the meeting. All comments will be made available to the Commission and the public. • Mail or email comments. Submit comments via email to CSC@chulavistaca.gov or by mail to Civil Service Commission, 276 Fourth Ave, Chula Vista, CA 91910. Please send comments early; written comments received within one hour of the meeting may not be distributed until the following day. • Accessibility: Individuals with disabilities are invited to request modifications or accommodations in order to access and/or participate in a Civil Service Commission meeting by contacting the Human Resources Department Staff at CSC@chulavistaca.gov (California Relay Service is available for the hearing impaired by dialing 711) at least forty-eight hours in advance of the meeting. Pages 1.CALL TO ORDER 2.ROLL CALL Commissioners Gersten, Sepulveda, Vice Chair Fish and Chair Carbuccia 3.PUBLIC COMMENTS Persons may address the Commission on any subject matter within the Commission’s jurisdiction that is not listed as an item on the agenda. State law generally prohibits the Commission from discussing or taking action on any issue not included on the agenda, but, if appropriate, the Commission may schedule the topic for future discussion or refer the matter to staff. If you wish to speak on any item, please fill out a "Request to Speak" form and submit it to the Secretary prior to the meeting. 4.ACTION ITEMS The Item(s) listed in this section of the agenda will be considered individually by the Commission and are expected to elicit discussion and deliberation. If you wish to speak on any item, please fill out a "Request to Speak" form and submit it to the Secretary prior to the meeting. 4.1.Approval of Minutes of November 4, 2021 3 Staff Recommendation: Approve the minutes. 4.2.Consideration To Approve a Double Step Increase for Carla Even, Dispatch Manager, per Civil Service Rule 1.05(I)(2) 6 Staff Recommendation: Approve the double step increase. OTHER BUSINESS 5.STAFF COMMENTS 6.CHAIR'S COMMENTS 7.COMMISSIONERS' COMMENTS 8.ADJOURNMENT to the regular meeting on April 7, 2022 at 5:15 p.m. Materials provided to the Civil Service Commission related to any open-session item on this agenda are available for public review by contacting the Human Resources Department at CSC@chulavistaca.gov. 2022/03/03 CSC Agenda Page 2 of 8 1 REGULAR MEETING OF THE CIVIL SERVICE COMMISSION Meeting Minutes November 4, 2021, 5:15 p.m. City Hall, Bldg. #C, Conference Room B-129 276 Fourth Avenue, Chula Vista Present: Commissioner Sepulveda, Vice Chair Fish, Commissioner Gersten Absent: Chair Carbuccia Also Present: Secretary Felipe Ladron de Guevara, Director of Human Resources Chase _____________________________________________________________________ 1. CALL TO ORDER A regular meeting of the Civil Service Commission of the City of Chula Vista was called to order at 5:21 p.m. in Conference Room #B129, located in Building C, 276 Fourth Avenue, Chula Vista, California. 2. ROLL CALL Director of Human Resources Chase called the roll. 3. CONSENT CALENDAR 3.1 APPROVAL OF MINUTES of October 22, 2021 Moved by Commissioner Gersten Seconded by Commissioner Sepulveda Approve the minutes. 2022/03/03 CSC Agenda Page 3 of 8 2 Yes (3): Commissioner Sepulveda, Vice Chair Fish, and Commissioner Gersten Result:Carried (3 to 0) 4. PUBLIC COMMENTS There were none. 5. ACTION ITEMS 5.1 CONSIDERATION TO APPROVE THE ADDITION OF THE FOLLOWING CLASSIFICATION TO THE CLASSIFICATION PLAN PER THE CIVIL SERVICE RULE 1.02 A (3) PROPERTY AND EVIDENCE SUPERVISOR (ACE) Director of Human Resources Chase gave a presentation on the item. Moved by Commissioner Gersten Seconded by Commissioner Sepulveda Yes (3): Commissioner Sepulveda, Vice Chair Fish, and Commissioner Gersten Result:Carried (3 to 0) OTHER BUSINESS 6. STAFF COMMENTS • Director of Human Resources Chase highlighted the department's accomplishments from the last eleven months: o Established 112 eligibility lists o Hired 384 employees o Screened an estimated 7,500 applications 7. CHAIR'S COMMENTS None. 8. COMMISSIONERS' COMMENTS None. 9. ADJOURNMENT 2022/03/03 CSC Agenda Page 4 of 8 3 The meeting was adjourned at 5:37 p.m. Minutes prepared by: Felipe Ladron de Guevara, Secretary _________________________ Felipe Ladron de Guevara, Secretary 2022/03/03 CSC Agenda Page 5 of 8 DATE:January 4, 2022 TO:Chula Vista Civil Service Commission VIA:Maria Kachadoonan, City Manager, and Courtney Chase, Director of Human Resources FROM: SUBJECT: Roxana Kennedy, Chief of Police r Early Step Increase Request Effective March 27, 2020 Carla Even was promoted from Dispatch Supervisor to the newly created position of Dispatch Manager (Step A pay). The Police Department is requesting a double step increase for Carla Even effective on the pay period of March 27, 2022 due to the outstanding performance she has demonstrated. Attached for your review and information is a recent performance evaluation. Carla Even is scheduled to move to Step D effective March 27, 2022, but I am requesting the double step increase immediately to Step E upon ratification by the Civil Service Commission. Civil Service Rule 1.05 I(2) states: Merit Increases: Merit increases for outstanding performance may be provided by: (1) granting an employee's normal step increase before the regularly scheduled date (Early Step Increase) or (2) granting a double step increase at the time the employee's normal step increase is scheduled (Double Step Increase). F7xen an Early Step Increase is awarded, the employee will become eligible for consideration for any higher step afler the requisite period of service. All requests for step increases must be initiated by the Appointing Authority, recommended by the Director of Human Resources, approved by the City Martager, and ratified by the Civil Service Commission. The efjective date for merit increases will be the beginning of the pay period following approval. In cases where the exceptional merit increase has been denied by the Director of Human Resources and City Manager, the case shall automatically be brought before the Civil Service Commission for a final determination. Dispatch Manager Carla Even is justified in receiving an early steps increase due to the many responsibilities she has accepted above the duties of a Dispatch Manager. The Chula Vista Police Department operates a dispatch center with 28 dispatchers, 2 hourly call-takers, and five dispatch supervisors. The center handles over 300,000 calls annually, including 911 and other emergencies. This past year has been extremely challenging in maintaining safe operations and implementing COVID-19 protocols to ensure our dispatchers remained healthy and safe. Manager Even implemented immediate procedures ensuring their safety and has successfully maintained operations without a major outbreak in our 9-1-1 Center. Dispatch Manager Even is conmstent, dependable and accurate in carrying out responsibilities and has accepted additional tasks outside the expectations of dispatch manager. She is our agency CLETS Coordinator ensuring DOJ compliance including identifying changes needed in department operations, procedures and policies for required compliance including coordinating the DOJ requirement of radio encryption and AJ31 747. She is the Department Administrator for Blackboard Connect and RapidSOS and has taken an active role in the creation of the Real-Time Operations Center. 2022/03/03 CSC Agenda Page 6 of 8 Page 2 January 4, 2022 Carla Even Early Step Increase Dispatch Manager Even is consistent, dependable and accurate in carging out her responsibilities to a successful conclusion. Her multitude of duties include: @ CHAOS Coordinator * Maintain staffing including the monitoring of recruitment and the hiring process * Researched and identified new software analytics to ensure appropriate most effective staffing requirements are met * Agency CLETS Coordinator, ACC, ensuring DOJ compliance, including changing department operations, procedures, and policy for required compliance * Coordinated Radio encryption for department * CoordinatedDOJcomplianceforAB1747 * Identified and implemented a new CLETS process for all new hire and separated PD employees @ Blackboard Connect Administrator * RapidSOS administrator for CVPD * Ensures division training program is operating efficiently * Updates and maintains training program manual * Created and maintain dispatch supervisor procedure manual * Created division Standard Operating Procedure Manual * Ensures fiinctionality of equipment in Communications * Implementation of Software in Communications and developed procedure for operational use * Work closely with Records Unit, Analysts, IT and Patrol to ensure operational efficiency * Maintain and reviews Motorola CAD provisioning * Updated and worked with City IT and Motorola for GIS provisioning for CAD * Regional work group for implementation of Mobile Crisis Response Team, develop procedure * Regional work group for implementation of CAD 2 CAD Comtnunication * Work closely with Communications Managers within the County to ensure operational efficiency * Coordinated implementation of NG91 I hardware and procedure * Oversee and ensure POST training requirements are met for dispatch staff * Implemented a new strategy for public information in the use of Auto Helo * CoordinatedoneofthefirstagenciesinthecountytoimplementTextto911 * Live news interview regarding implementation of text to 911 and radio encryption * Represent department presenting virtually and in person at local and National 911 Industry Conferences: NENA, APCO, RapidSOS, Denise Amber Lee Foundation * Wrote and published article in Public Safety Communications article for CVPD * Nominated CVPD dispatch and won APCO International, Association Public Safety Communication Officials 2021 Technology in Leadership Award * Work as a dispatch supervisor or dispatcher when activity level requires * Ensured use of OES Annual Training Allotment to offset training costs * Assisted with GMOC response time working group to ensure incident types were appropriate and priority levels were appropriately defined for the agency * Ensure dispatch is compliant with laws and operating within industry standards * Updated auto processor to improve efficiency and customer service 2022/03/03 CSC Agenda Page 7 of 8 Page 3 January 4, 2022 Carla Even Early Step Increase @ Created and maintain Continuity of Operations manual for dispatch @ Secured2additionalmobileVESTAphonepositions,2MDC's,and2portableradiosforpotential evacuation of dispatch, using grant money Since March 2020, Dispatch Manager Even has continuously strived to strengthen and refine professional and operational effectiveness. She takes pride in contributing to the organization's success and is committed to providing excellent service to our community. She effectively solves problems that cross unit and organizational boundaries and develops solutions of a tenured manager. Dispatch Manager Even's current Step B pay does not reflect her experience, dedication, and work ethic to the Dispatch Cornrnunications Center, Department, and the community. 2022/03/03 CSC Agenda Page 8 of 8