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Home My WebLink About2020-05-26 Item 14 - Presentation DIGITAL EQUITY 2020, 26MayCity CouncilPresentation to the Chula Vista PLANAND INCLUSION THE DIGITAL DIVIDE IS A DRIVER OF INEQUITY health outcomes.critical role in ensuring positive and digital devices play a more online tools, access to the Internet As more healthcare providers utilize HEALTHCARE status.can negatively impact income and job find and keep employment. Lack of access Digital skills are required in most cases to ECONOMIC OPPORTUNITY educational outcomes.access negatively impacts aspects of education online. Lack of Digitization has brought crucial EDUCATION Access to the internet has become central for job access and economic growth in the 21st century HOW DIGITIZATION compared to almost 31% in the U.S. overall digitally distressed areashad a bachelor’s degree or higher in <10%compared to less than 13% in the U.S. overall distressed areasdid not finish high school in digitally >30%digitally distressed areas.Educational attainment is lower in EDUCATIONCREATES THE DIVIDE IN HOW DIGITIZATION with Internet access at homeAdditional annual income for individuals $5,000 national averagedigitally distressed areas compared to the 7.9% vs 4.6%UNEMPLOYMENT OPPORTUNITYECONOMIC CREATES THE DIVIDE IN IMPORTANCE OF DIGITAL EQUITY IN do sohome for individuals able to -from-work● online education● unemployment applications)key government resources (such as ● online health resources● instructionsaccess to COVID information and ● essential for important activities including:place order, Internet connectivity has become -in-With the State of California under a shelter 19 RESPONSE-COVID 14.1 million broadband Internet subscriptionor 11.4 percent do not have a 30,800 residents access to digital devicesor 4.7% of households do not have 12,700 residents neighborhoodsdigitally distressed Americans live in DIGITAL EQUITY technology.to overcome barriers to access and use improve digital equity with intentional strategies Actions by the City and local stakeholders to DIGITAL INCLUSION activities.economy, in educational opportunities, and other the freedom to fully participate in the local digital literacy skills, giving community members technology devices, Internet connection, and All community members have access to PILLARS OF DIGITAL EQUITY AND INCLUSION accesscapitalize on Internet and device gain knowledge to utilize and Helping community members DIGITAL LITERACYACCESS TO Internetother devices to access the members to computers and Connecting community DIGITAL DEVICESACCESS TO Internetmembers have access to the Ensuring community INTERNETACCESS TO PROJECT recommendations specific to the cityinsights and researched best practices to create Crafted and designed a plan based on stakeholder Create the Digital Equity & Inclusion Plan communities and stakeholders that can helpdigital divide challenges and map those to impacted sector workshop to uncover specific -Hosted a cross Design and host stakeholder workshop local challenges and resourcesinterviews and a community workshop to understand one -on-Engaged key stakeholders through one Identify and engage key stakeholders to existing goals across agenciesCreated a goal matrix to connect the digital equity plan Develop a Chula Vista Goal Matrix PHASES Disabled Persons BY THE DIGITAL DIVIDE IN CHULA VISTACOMMUNITIES MOST IMPACTED StudentsSeniorsSpeakersEnglish -NonRefugeesMigrants and UnbankedIncome and -LowJob SeekersHousing InsecureHomeless and GOAL 1 DEIP GOALS AND OBJECTIVES AT A GLANCE expand local service stakeholders to fund new programs and service providers and private sector Collaborate with local Internet Objective 3.3: and inclusion grant opportunitiesPartner to pursue digital equity Objective 3.2:device donation programsdigital literacy training opportunities and Partner to increase and expand Objective 3.1:COMMUNITYCONNECT, EQUIP, AND TRAIN THE GOAL 3 digital literacy programmingled -Evaluate and expand CityObjective 2.3:digital equityled outreach efforts to advance -and CityLeverage City communications Objective 2.2:digital divide into the City’s core operationsIncorporate addressing the Objective 2.1:EQUITY & INCLUSIONINSTITUTIONALIZE DIGITAL GOAL 2 divide data collection and management Champion a regional digital Objective 1.2:on the digital divideCollect and distribute local data Objective 1.1:BE DATA DRIVEN GOAL 1 other organizations to undertake digital equity to encourage Ensure data is publicly availableDiego regionwith the greater San Unite data collection effortsresourcesoptimize and target digital equity Utilize data to Vistain Chula Use data to understand the digital divide BE DATA DRIVEN GOAL 1: BE DATA DRIVEN 54321 and digital literacy classes Internet service programs, device donation services Create and maintain a resource showing the available available Internet access such as free Wifi hotspotsthe digital divide exists and which also show publicly Create a series of maps which visually represent where bridging the dividebenchmarking data and KPIs to monitor progress on to house and track digital equity programsGIS Open Data Portal and other open data Utilize the the City to track on bridging the digital divide locallyfor Key Performance Indicators (KPIs)Finalize a list of data on the digital divide in Chula Vistato develop quantifiable baseline community surveyperson -conduct an online and inorganization, based -In partnership with a university or community data on the digital divideCollect and distribute local OBJECTIVE 1.1 GOAL 1: BE DATA DRIVEN 321 on digital equity and inclusiondata regionallyprotocol for collecting and sharing Establish a effortand track progress on a regional data collection to monitor regional data coordinatorIdentify a data needs to be collectedwhat data is being collected and what additional agencies on digital equity data to determine for regional stakeholders and workshopregional person or virtual -Host an annual in Champion regional digital divide data OBJECTIVE 1.2 GOAL 2 to make learning more accessibleprogrammingexpand digital literacy Engage partners to digital equity resourcesof communications to increase public awarenessonline and offline City Utilize diverse Day of Digital Inclusion and a regional CoalitionDigital Inclusion Spearhead the creation of a INCLUSIONDIGITAL EQUITY & INSTITUTIONALIZE GOAL 2: INSTITUTIONALIZE DIGITAL EQUITY & INCLUSION planning documents, legislation, policies and programsall relevant city Seek ways to bridge the digital divide in and external partnershipsdigital equity and inclusion effort through internal resources to the add funding and staffing Identify opportunities to communityfor the Day of Digital InclusionHost an annual, regional under the smart cities group or the data governance groupsector subgroup -, a multiCreate a Digital Inclusion Coalition 4321 operationsIncorporate addressing the digital divide into the City’s OBJECTIVE 2.1 GOAL 2: INSTITUTIONALIZE DIGITAL EQUITY & INCLUSION 65432 Resident Leadership Academy courseIntegrate digital equity and inclusion curriculum into the as an opportunity for digital equity engagement2020 Census outreachUtilize the for disabled personsaccess, multilingual translations, and overall accessibility guidelinesfriendly -mobileEnsure the City's printed and digital communications stay current with best practices on including the public library, municipal buildings, and schoolslingual printed and other resources-multiDistribute English speakers-to be inclusive of nonled digital equity events-multilingual volunteers at CityUtilize communicationCity's online and offline methods of public Incorporate addressing the digital divide into the 1 equityled outreach efforts to advance digital -Leverage City communications and CityOBJECTIVE 2.2 GOAL 2: INSTITUTIONALIZE DIGITAL EQUITY & INCLUSION 5432 to the publicheld by city institutions and community partners Promote and market the digital literacy classesofferings for more advanced community memberssuch as LyndaLibrary to expand course Partner with one or more online learning platformsthe Senior Center by partnering with local organizationsoffered by the public library and person digital literacy course curriculum-Expand the basic, inled workshops-of existing Cityparticipant surveys to gauge the effectivenessUtilize for individuals database of digital literacy classescreate and maintain a searchable online based organizations to -Partner with community 1 led digital literacy education-Evaluate and expand CityOBJECTIVE 2.3 GOAL 3 to expand resources for the communityCollaborate with local Internet service providersand inclusion grantdigital equity Explore opportunities to create a literacy, device access, and Internet accessto bolster digital Create a network of partners COMMUNITYAND TRAIN THE CONNECT, EQUIP, GOAL 3: CONNECT, EQUIP, AND TRAIN THE UNDERSERVED 8765 basic financial literacy skillswith banked persons -income, unbanked, and under-lowProvide classes and other resources to connect homelesseducational resources, and charging access for the to provide temporary Internet service, stationsup events and/or mobile WiFi -host popPartner to connectivityspeed broadband -dwelling units for highand multiple Evaluate affordable housing unitshealth services-teleexpand Work with local healthcare institutions to 4321 for senior citizenscreate a digital ambassadors program Partner to hotspots for students in needacquire wifi Chula Vista Public School Districts to Work with telecommunications providers and the provision of online services for small businessesexpansion of employment opportunities, and supporting the development of technical job skills, by Increase Chula Vista’s economic resiliencefunctioning devices for those in needto increase the availability of refurbishmentdevice Partner with organizations offering donation programsPartner to increase and expand digital literacy training opportunities and device OBJECTIVE 3.1 GOAL 3: CONNECT, EQUIP, AND TRAIN THE UNDERSERVED 321 to address digital equityopportunitiesstate and federal grant Investigate guidelines, and evaluation criteriastaffing, application procedure, giving administer the grant program including to Research management structureGrant Programcreation of a Digital Equity and Inclusion Explore funding opportunities to support the opportunities Pursue digital equity and inclusion grants OBJECTIVE 3.2 GOAL 3: CONNECT, EQUIP, AND TRAIN THE 321 Foundationsuch Identify and nurture key funding partnersCity leadership and discuss current needstelecommunications providers to connect with for Digital Equity Open HouseHost a providersengage all local telecommunications and Distribute the Digital Equity and Inclusion Plan expand servicethe private sector to fund new programs and Collaborate with Internet service providers and OBJECTIVE 3.3 UNDERSERVED NEXT STEPS June 2020and begin implementation in final plan to the public Release Dennis Gakunga prepared by Nutter Consulting, LLC.The Digital Equity and Inclusion Plan was CONTACT US 4076-(415) 235melanie@nutterconsulting.netPrincipal, Nutter ConsultingMelanie Nutter5355-(619) 476 dgakunga@chulavistaca.govChief Sustainability Officer THANK YOU