HomeMy WebLinkAbout05-24-2018 HRC Agenda and Attachments
May 24, 2018 HR Conference Room B111-B112
6:00 p.m. Public Services North – Bldg. C
276 Fourth Avenue
Chula Vista, Ca 91910
CALL TO ORDER
ROLL CALL: Commissioners Bordeaux, Branch, Felix, Godinez, Gonzales, Gonzalez, Lake,
Medina, Zadah, Vice-Chair Culuko, Chair Martinez-Montes
PUBLIC COMMENTS
Persons speaking during Public Comments may address the Board/Commission on any subject matter
within the Board/Commission’s jurisdiction that is not listed as an item on the agenda. State law
generally prohibits the Board/Commission from discussing or taking action on any issue not included
on the agenda, but, if appropriate, the Board/Commission may schedule the topic for future
discussion or refer the matter to staff. Comments are limited to three minutes.
CONSENT CALENDAR (Items 1-2)
The Commission will enact the Consent Calendar staff recommendations by one motion, without
discussion, unless a Commissioner, a member of the public, or staff requests that an item be
removed for discussion. Items pulled from the Consent Calendar will be discussed immediately
following the Consent Calendar.
1. WRITTEN COMMUNICATION:
E-mail from Commissioner Bordeaux, Gonzales and Vice-Chair Culuko requesting an excused
absence from April 12, 2018 Special Human Relations Commission meeting.
Staff recommendation: Commission excuses the absences.
2. APPROVAL OF MINUTES of April 12, 2018.
Staff recommendation: Commission approves minutes.
ACTION ITEMS
The Item(s) listed in this section of the agenda will be considered individually by the
Board/Commission and are expected to elicit discussion and deliberation. If you wish to speak on
any item, please fill out a “Request to Speak” form and submit it to the Secretary prior to the
meeting.
3. ADOPTION OF BYLAWS.
Staff recommendation: Commission approves bylaws.
City of Chula Vista Boards & Commissions
Human Relations Commission
4. CONSIDERATION OF POSSIBLE ACTION ON IMPLEMENTATION OF CERTIFIED
WELCOMING CITY AND AD HOC COMMITTEE UPDATES
Staff recommendation: Commission provides applicable updates.
OTHER BUSINESS
5. CHAIR’S COMMENTS
6. COMMISSIONERS’ COMMENTS
7. STAFF’S COMMENTS
Possible Future Considerations of National Conflict Resolution Center’s “Code of Civil
Discourse”.
ADJOURNMENT to the meeting on Thursday, June 28, 2018 at 6:00 p.m., in Conference Room
B111-B112, Public Services North Bldg. C, at City Hall 276 Fourth Avenue,
Chula Vista, California.
Materials provided to the Human Relation Commission related to any open-session item on this agenda
are available for public review in Human Resources Department at City Hall, Building C, Human
Resources Department 276 Fourth Avenue, Chula Vista during normal business hours.
In compliance with the
AMERICANS WITH DISABILITIES ACT
The City of Chula Vista requests individuals who require special accommodations to access, attend,
and/or participate in a City meeting, activity, or service, contact the Human Resources Department at
(619) 691-5041 (California Relay Service is available for the hearing impaired by dialing 711) at least
forty-eight hours in advance of the meeting.
MINUTES OF A SPECIAL MEETING OF THE
HUMAN RELATIONS COMMISSION OF THE CITY OF CHULA VISTA
April 12, 2018 6:00 p.m.
The special meeting of the Human Relations Commission of the City of Chula was called to order at 6:01
p.m. in HR Conference Room B111-B112 located in the Public Services North Bldg. C at 276 Fourth
Avenue, Chula Vista, California.
ROLL CALL
PRESENT: Commissioners Branch, Felix (arrived 6:07 p.m.), Godinez, Gonzalez, Lake, Medina,
Zadah, and Chair Martinez-Montes
ABSENT: Commissioner Bordeaux, Gonzales, Vice-Chair Culuko
OTHERS: Secretary Jay Agan, Director of Human Resources Courtney Chase, City Attorney Glen
Googins, and Marketing & Communication Manager Anne Steinberger
PUBLIC COMMENTS
• Margaret Baker of South Bay People Power, spoke about the following:
- County of Board of Supervisors’ closed session
- Provided three handouts:
• 2020 Census Talking Points,
• U.S. Government vs. California Talking Points
• Five Cities: California Rejecting Anti-Immigrant Agenda.
CONSENT CALENDAR
1. WRITTEN COMMUNICATION
A. E-mail from Commissioner Lake requesting an excused absence from March 8, 2018
Special Human Relations Commission meeting.
Staff recommendation: Commission excuses the absence.
2. APPROVAL OF MINUTES of March 8, 2018
Staff recommendation: Commission approves the Minutes.
ACTION: Commissioner Branch moved to approve staff’s recommendation and offered Consent
Calendar 1 and 2, headings read, text waived. Commissioner Godinez seconded the
motion, and it carried by the following vote:
YES: 8 – Branch, Godinez, Felix, Gonzalez, Lake, Medina, Martinez-Montes,
Zadah
NO: 0
ABSTAIN: 0
ACTION ITEMS:
3. CONSIDERATION OF SETTING A NEW DATE, TIME, LOCATION FOR REGULAR
MEETINGS OF THE HUMAN RELATIONS COMMISSION.
Staff recommendation: Commission set the date, time, and location for regular meetings.
ACTION: Chair Martinez-Montez motioned to have the regular meeting of the Human Relations
Commission to be held at 6:00 p.m. on the fourth Thursday of every month in the HR
Conference Room B11-B112 starting on May 24, 2018. Commissioner Felix seconded
the motion, and it carried by the following vote:
YES: 8 – Martinez-Montes, Felix, Branch, Godinez, Gonzalez, Lake, Medina,
Zadah
NO: 0
ABSTAIN: 0
4. DISCUSSION OR UPDATE OF ITEMS FOR CREATION OF BYLAWS.
Staff recommendation: Commission reviews and discuss bylaws
ACTION: No action taken. Discussion and possible action at next meeting on May 24, 2018.
5. DISCUSSION OF CERTIFIED WELCOMING CITY, AD HOC COMMITTEES,
POSSIBLE APPOINTMENT OF COMMISSIONERS, AND SETTING MEETING DATES
FOR THE AD HOC COMMITTEES.
Staff recommendation: Commission discussion the formation of as hoc committees.
ACTION: Commissioner Lake motioned to create ad hoc committees and appointed Commissioners
to the four ad hoc committees. Commissioners seconded the motion, and it carried by the
following vote:
YES: 8 – Lake, Medina, Branch, Felix, Godinez, Gonzalez, Martinez-Montes,
Zadah
NO: 0
ABSTAIN: 0
Ad Hoc Committees:
Government Leadership / Economic Development: Culuko, Felix, Godinez, Martinez-Montes, Zadah
Connected Communities / Safe Communities: Bordeaux, Godinez, D. Gonzalez, Lake, Medina
Equitable Access / Civic Engagement: Felix, B. Gonzales, D. Gonzalez, Lake, Martinez-
Montes
Education: Bordeaux, Branch, B. Gonzales, Medina
OTHER BUSINESS
6. CHAIR’S COMMENTS
Chair Martinez- Montes said the following:
- Excited about the advancement/process that the Commission has made.
7. COMMISSIONER’S COMMENTS
Commissioner Branch:
- Would like to know if the Commission can make comments regarding to the recent
news.
Commissioner Felix:
- Would like a board member of the South Pride to speak to the Commission since it is
Pride season.
- Asked about dispute resolution.
Commissioner Lake:
- Thanked both the Commissions and Public comments. She wanted to remind
everyone to be mindful of not interrupting when others are speaking.
Commissioner Medina:
- Thanked the public for coming out.
8. STAFF’S COMMENTS
Director of Human Resources Courtney Chase stated that she submitted the budget
request to the Finance Department.
ADJOURNMENT
At 7:48 p.m. Chair Martinez-Montes adjourned the meeting to the regular on May 24, 2018 at 6:00 p.m.
in the HR Conference Room B11-B112 located in the Public Services North Bldg. C at 276 Fourth
Avenue, Chula Vista, California.
Jay Agan, Secretary to the Commission
RESOLUTION NO. 2018-001
RESOLUTION OF THE HUMAN RELATIONS
COMMISSION (“HRC”) OF THE CITY OF CHULA VISTA
APPROVING HRC BY LAWS AND THAT THE
SECRETARY OF THE HRC IS DIRECTED TO DELIVER
THE INSTANT RESOLUTION AND ATTACHED HRC BY
LAWS TO THE CITY CLERK IN ACCORDANCE WITH
CHULA VISTA MUNICIPAL CODE SECTION 2.25.170
WHEREAS, the Human Relations Commission (“HRC”) was established by the Chula
Vista City Council and its duties are set forth in Chapter 2.36 of the Chula Vista Municipal
Code; and
WHEREAS, Chula Vista Municipal Code section 2.25.170 permits Boards to adopt
rules, which are consistent with the City Charter, municipal code, and applicable state law, to
govern the conduct of their affairs; and
WHEREAS, the HRC seeks to establish uniform procedures in the conduct of its
meetings and operations via the attached “HRC By-Laws” (Attachment 1), which may be
amended from time to time; and
NOW, THEREFORE, THE HUMAN RELATIONS COMMISSION OF THE CITY
OF CHULA VISTA HEREBY DOES RESOLVE that the attached HRC By-Laws (Attachment
1) are approved and that the Secretary of the HRC is directed to deliver the instant resolution and
attached HRC By-Laws to the City Clerk in accordance with Chula Vista Municipal Code
section 2.25.170.
[END]
Resolution No. 2018-001
Page 2
PASSED, APPROVED, and ADOPTED by the Human Relations Commission of the
City of Chula Vista, California, this 24th day of May 2018, by the following vote:
COMMISSIONER AYE NAY ABSTAIN ABSENT
Martinez-Montes, Chair
Culko, Vice-Chair
Bordeaux
Felix
Godinez
Gonzales
Gonzalez
Lake
Medina
Zadah
Martinez-Montes, Chair
ATTEST:
I, Jay Agan, Secretary to the Human Relations Commission of the City of Chula Vista,
California, do hereby certify that the foregoing Resolution No. 2018-001 was duly passed,
approved, and adopted by the Human Relations Commission at a regular meeting of the Human
Relations Commission for the City of Chula Vista held on the 24th day of May 2018.
___________________________________________
Jay Agan, Secretary to Human Relations Commission
Anytown
Final Audit Report
March 6, 2018
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Contents
AUDIT FINDINGS ................................................................................................................................................................................................ 4
Framework Areas ......................................................................................................................................................................................... 4
Strategies .................................................................................................................................................................................................... 7
COMPLIANCE .................................................................................................................................................................................................... 8
Core Criteria ............................................................................................................................................................................................... 8
List of Non-Compliant Core Criteria: ............................................................................................................................................................ 9
Additional Criteria ......................................................................................................................................................................................... 10
List of Non-Compliant Additional Criteria: .................................................................................................................................................. 11
Overall Performance on Additional Criteria and Recertification .................................................................................................................. 12
APPENDIX A– AUDIT ACTION PLAN ................................................................................................................................................................ 13
APPENDIX B– APPEAL PROCESS ..................................................................................................................................................................... 14
APPENDIX C– CERTIFICATION WORKSHEET .................................................................................................................................................. 15
APPENDIX D– AUDIT DETAILS ......................................................................................................................................................................... 42
APPENDIX E– LOCAL GOVERNMENT STRUCTURE, RESOURCES, AND PARTNERSHIPS ............................................................................... 44
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CERTIFICATION BODY Certified Welcoming, Welcoming America
AUDIT # 0003-1
LOCAL GOVERNMENT Anytown/Any County AUDIT DATE Jan. 30-31, 2018
REPORT DRAFTED BY Melissa Bertolo, Lead Auditor MARCH 1, 2018
REPORT APPROVED BY Meg Shoemaker Little MARCH 6, 2018
CANDIDATE INFORMATION
CERTIFICATION STATUS Candidate
TYPE OF LOCAL GOVERNMENT Merged City-County
GEOGRAPHICAL SCOPE OF CERTIFICATION Anytown, Any State
TYPE OF ASSESSMENT Initial Audit
CONTACT PERSON
APPLICABLE STANDARD Welcoming Standard 1.0
OBJECTIVE Evaluation of local government’s compliance with the requirements in the Welcoming America
Standard.
ASSESSMENT TEAM Auditors: Felipe Arango (BSD Consulting), Melissa Bertolo (Welcoming America), Meg Shoemaker
Little (Welcoming America)
Analysts: Melissa Bertolo (Welcoming America) and Nidhi Krishen (BSD Consulting)
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AUDIT FINDINGS
The following tables provide a brief overview of audit findings in each of the framework areas of the Welcoming Standard along with the four key strategies we
apply to each of the framework areas.
Explanation of Highlights: During the audit process, our team identified particularly innovative or effective programs and strategies that set Anytown Metro apart
in its pursuit of the Welcoming Standard. These “Highlights” can be found in detail in the Certification Worksheet included in Appendix C. Welcoming America
would like to engage your team around the possibility to amplify, share, and learn more about these practices.
Framework Areas
GOVERNMENT
LEADERSHIP
Government leadership is an area of strength for Anytown. The Mayor’s clear commitment to inclusion and compassionate cities
has allowed for the growth and expansion of the work of the Office for New Americans. Anytown clearly understands the
connection between welcoming policies and continued economic development. Increased communication about the benefit of
welcoming to all residents is an opportunity for growth.
Community partnerships are a strength for the Office for New Americans. Stakeholders identified the Office for New Americans
as a key resource and place of support, particularly through the mini grants available. The Office for New Americans has
established trust in the community by clearly listening to community members’ needs and being flexible in its approach and
response. The Office for New Americans’s strategy to not duplicate efforts and not need to control has resulted in increased
community based organizational capacity and leadership development.
The Office for New Americans also has strong partnerships internal to Anytown (e.g. cross governmental agency), however, they
appear to revolve more around response, rather than a proactive and coordinated approach.
Long-term sustainability of the Office for New Americans is a weakness for Anytown to consider. The lack of formal policy or
ordinance creating the Office or an advisory board could result in the immigrant inclusion work being less of a priority in the
future.
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EQUITABLE ACCESS Equitable access is a both a strength and weakness for Anytown. The government’s commitment to equity, diversity, and
inclusion is apparent through its policies, programs, and trainings available to staff. Its GARE membership and the implicit bias
training staff have received are particular highlights.
Community partnership programs are strong and ensure services are responsive to diverse cultural practices, languages, and
literacy levels. The Anytown Welcome Academy is an avenue to create awareness of immigrant needs and barriers faced.
However, proactive approaches to equitable access were not demonstrated and are an opportunity for improvement.
Language access is a critical area of growth for Anytown. Currently no cross-government program exists, and approaches to
language access vary greatly.
CIVIC ENGAGEMENT The Anytown Welcome Academy is an innovative program that has resulted in promising practices of increasing civic
engagement, including in placement on boards and commissions. Increasing work across leadership development programs is an
opportunity for growth.
Community partnership programs supporting civic engagement are strong in Anytown. New Citizens Vote and Immigrant and
Refugee Day at the Capital are highlights from partnership programs.
In the future, increased support from the local government in the civic engagement programs is expected in order to maintain
certification.
CONNECTED
COMMUNITIES
Multiple partnership programs offer opportunities for immigrant and receiving community members to connect, build
relationships, and work on issues of common interest. The Cool Project Name, although still in its development phase, is a
partnership program to highlight for its innovative approaches to bringing people together.
Continuing to formalize and grow opportunities to bring the receiving and immigrant communities together is an opportunity for
growth for Anytown. Although specific examples of building connected communities exist, much of the work is relationship based
(i.e. informal) which presents challenges for newcomers looking to be connected.
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Framing around connecting the receiving and immigrant communities appears to be focused on either a service model or an
economic imperative. Communication focused on the benefits of welcoming and inclusion for all outside of service and
economics are encouraged.
EDUCATION Primary, secondary, and adult education are clear priorities for Anytown and partners. Multiple partnership programs ensure
parental engagement in children’s education without appearing to duplicate programs or services. The credentialing program
through the workforce development board is program worth highlighting for its vocational ESL and I-BEST model. Increased
focus on adult education, including vocational ESL, is anticipated through the WES technical assistance program.
Continued monitoring of impact and outcomes for education are an area of growth.
Expanding translation of materials into languages other than Spanish is an opportunity for growth for JCPS.
ECONOMIC
DEVELOPMENT
Economic Development is a strength for Anytown. The location of the Office for New Americans in the Economic Development
Department creates many opportunities for economic development to be strategically integrated throughout the local
government’s economic development plan and in partnership with stakeholders. Anytown clearly recognizes the full potential
immigrants bring to the community and has worked with partners to create new opportunities to leverage talent and skills.
The SBDC’s recognition of needing to be flexible and change its approach for immigrants is noteworthy.
SAFE COMMUNITIES Safe Communities is an area of strength and opportunity for growth for Anytown. The Anytown Police Department and Council’s
clear commitment to building trust in the immigrant community through policy and community policing strategy is to be
commended.
Further engagement of code enforcement, fire, and other emergency services around immigrant inclusion is an area of growth.
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Strategies
RECEIVING
COMMUNITIES
ENGAGEMENT
The receiving community is primarily engaged through a service model, which can lend itself to creating a hierarchical
relationship. Expanding engagement to be more focused on a reciprocal relationship may result in more inclusive programming.
PARTNERSHIP Community partnerships are a strength for Anytown. Cross-sector engagement is a clear strategy for the Office for New
Americans that has resulted in support for immigrant inclusion and welcoming work throughout the region. Building
intergenerational relationships and formalizing partnerships where possible is an opportunity for growth since partnerships are
relationship based and champion led.
EQUITY, DIVERSITY,
AND INCLUSION
Anytown’s commitment to equity, diversity, and inclusion is clear through its membership in the Government Alliance on Race and
Equity and the role of the Human Relations Commission. Requiring staff to undergo implicit bias training and “banning the box”
are highlights. Continued focus on ensuring equitable access to services and newcomers inform priorities are opportunities for
growth.
GOAL SETTING,
MONITORING, AND
IMPACT
Anytown’s orientation toward goal setting, monitoring, and impact through its Office for Performance Improvement and
Innovation is a best practice in local government. The Anytown Action Plan sets clear goals and action steps. Due to the
preliminary phase of the Anytown Action plan, outcomes and adjustments have not yet been identified.
Expanding immigrant inclusion metrics to other government departments is an opportunity for growth.
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COMPLIANCE
The following tables provide an overview of your compliance with core and additional criteria in the Welcoming Standard. Detailed information on compliance
can be found in the Certification Worksheet included as Appendix C.
Core Criteria
Category Total Criteria Complied Non-complied
GOVERNMENT LEADERSHIP 10 10 0
EQUITABLE ACCESS 8 5 3
CIVIC ENGAGEMENT 3 3 0
CONNECTED COMMUNITIES 7 5 2
EDUCATION 2 2 0
ECONOMIC DEVELOPMENT 4 4 0
SAFE COMMUNITIES 9 9 0
OVERALL COMPLIANCE 44 39 5
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List of Non-Compliant Core Criteria:
Category # Requirement/
Indicator
Description
EQUITABLE ACCESS EA 2 Requirement A program(s) is in place to ensure language access across government agencies with the
goal of expanding equitable access to programs, services, and activities.
EQUITABLE ACCESS EA 2.1 Indicator The program(s) assesses and addresses language needs for accessing important community
information including safety services and emergency and alert systems.
EQUITABLE ACCESS EA 2.2 Indicator The program(s) includes training for staff.
CONNECTED COMMUNITIES CC2 Requirement A partnership program(s) is in place to promote a welcoming culture through
communications activities across diverse media and communications platforms.
CONNECTED COMMUNITIES CC2.1 Indicator The local government has a public proclamation or resolution declaring itself to be a
welcoming community.
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Additional Criteria
Category Total Criteria Complied Non-complied
GOVERNMENT LEADERSHIP 10 8 2
EQUITABLE ACCESS 15 6 9
CIVIC ENGAGEMENT 6 6 0
CONNECTED COMMUNITIES 3 1 2
EDUCATION 9 9 0
ECONOMIC DEVELOPMENT 13 8 5
SAFE COMMUNITIES 3 0 3
OVERALL COMPLIANCE 59 38 21
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List of Non-Compliant Additional Criteria:
Category # Requirement/
Indicator
Description
Government Leadership GL1.2 Indicator The unit’s governance includes multi-sector representation, and representatives reflect the
diversity of the immigrant community and the receiving community.
Government Leadership GL4.3 Indicator The program includes accountability and learning mechanisms to regularly assess the
effectiveness of activities outlined in the plan.
Equitable Access EA1.4 Indicator A process(es) is in place to regularly audit and improve local policies and codes to strengthen
immigrant inclusion.
Equitable Access EA6 Requirement A partnership program(s) is in place to achieve equitable access to transportation for
immigrants.
Equitable Access EA6.1 Indicator The partnership program(s) promotes affordable transportation services and opportunities.
Equitable Access EA7 Requirement A partnership program(s) is in place to achieve equitable access to justice for immigrants.
Equitable Access EA7.1 Indicator The partnership program(s) promotes access to justice in local court proceedings including
access to legal advice.
Equitable Access EA7.2 Indicator The partnership program(s) promotes conflict resolution strategies such as mediation.
Equitable Access EA8 Requirement A comprehensive language access policy is in place that cuts across government agencies.
Equitable Access EA8.1 Indicator The policy establishes a process(es) to identify essential government services and programs
and prioritize language access to those services and programs.
Equitable Access EA8.2 Indicator The policy includes training for staff on working with diverse populations.
Connected Communities CC1.4 Indicator The partnership program(s) includes activities specifically targeted at connecting immigrant
and receiving community youth.
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Connected Communities CC2.4 Indicator The partnership program(s) prioritizes messaging that communicates the community-wide
benefit of immigrant inclusion and a welcoming culture for all residents.
Education ED1.2 Indicator The partnership program(s) facilitates immigrant student access to extracurricular or
enrichment activities.
Economic Development EC2 Requirement A partnership program(s) is in place to engage local employers, chambers of commerce, and
other employer networks in immigrant inclusion work
Economic Development EC2.1 Indicator The partnership program(s) promotes workplace language learning opportunities.
Economic Development EC2.3 Indicator The partnership program(s) promotes the recognition of foreign work experience.
Economic Development EC2.4 Indicator The partnership program(s) works with businesses to identify and address discriminatory
practices in hiring and employment.
Safe Communities SC4 Requirement A policy(ies) is in place to provide safety services in a way that builds trust and relationships
between the immigrant community and relevant agencies.
Safe Communities SC4.1 Indicator The policy addresses victim services.
Safe Communities SC4.2 Indicator The policy covers code enforcement.
Overall Performance on Additional Criteria and Recertification
As a pilot site, you will receive a scored evaluation of your overall performance on additional criteria within the next year. The evaluation will compare
levels of compliance with additional requirements and indicators across the seven categories of the Welcoming Standard, showing areas of strength and
identifying areas for improvement. In the meantime, please refer to the tables above regarding your level of compliance within each category.
Continuous improvement, measured by compliance with additional criteria and addressing observations made, is critical for recertification. As a pilot site,
you will receive additional information regarding recertification within the next year.
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APPENDIX A– AUDIT ACTION PLAN
Although you do not meet all of the core criteria included in the Welcoming Standard, you may still become Certified Welcoming by creating and implementing
an Audit Action Plan. Communities are required to meet at least 90% of the core criteria prior to receiving their certificate. In order to meet at least 90% of the
core criteria, you will need to implement and provide evidence of at least one of the five audit action plans. If you do not fulfill your audit action plan, you may be
subject to sanctions, including decertification, as outlined in the Standard Operating Procedure.
Instructions for Completing: Please complete the form available online at https://www.tfaforms.com/4663326 by April 18, 2018 (within 30 business days of
receiving your Final Audit Report).
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APPENDIX B– APPEAL PROCESS
Instructions for Filing an Appeal: If you wish to appeal any decision made about compliance with the Welcoming Standard, please complete the Appeal Form
available online at https://www.tfaforms.com/4663366 by March 20, 2018 (within 10 business days of receiving your Final Audit Report). Please note, evidence is
required to be submitted in order for the appeal to be considered.
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APPENDIX C– CERTIFICATION WORKSHEET
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
Government Leadership (GL)
GL1 Requirement
A policy is in place that
designates a unit focused
on immigrant inclusion
work.
Core
✓
GL1.1 Indicator
The unit is formalized,
active, and has dedicated
staff.
Core
✓
GL1.2 Indicator
The unit’s governance
includes multi-sector
representation, and
representatives reflect the
diversity of the immigrant
community and the
receiving community.
Additional Office for New
Americans does not
have an advisory
board or other
governance
mechanism.
GL2 Requirement
The unit advances
immigrant inclusion through
partnership and
collaboration across
community sectors and
government agencies.
Core
✓
Community based
organizations play a
pivotal role in addressing
gaps and ensuring
community needs are
met. Continued
partnership and support
of CBOs focused on
immigrant inclusion is
expected.
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Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
GL2.1 Indicator
The unit engages other
jurisdictions on immigrant
inclusion especially those
jurisdictions that have
impact on the policies and
programs included in this
standard.
Core
✓
GL2.2 Indicator
The unit supports local
government agencies in
setting goals for immigrant
inclusion and monitoring
progress toward those
goals.
Additional
✓
The work of the Office for
Performance Improvement and
Innovation is impressive and
clearly a priority for Anytown.
Including immigrant
inclusion throughout
public facing government
agency’s performance and
not just for the Office for
New Americans is
expected for future
audits.
GL3 Requirement
A program(s) is in place to
provide information on
community services.
Core
✓
Relationships are
incredibly strong in
Anytown, which allows
ease of information
sharing. However, more
formal platforms and
opportunities to “plug in”
are needed to develop
new leadership and
ensure continuity in work
during transitions.
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Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
GL3.1 Indicator
The program(s) provides
information on government
resources such as local
government services and
public benefits.
Core
✓
GL3.2 Indicator
The program(s) provides
information on English
language learning
opportunities.
Core
✓
GL3.3 Indicator
The program(s) provides
information on
naturalization.
Additional
✓
GL3.4 Indicator
The program(s) provides
information on professional
licensing and starting a
business.
Additional
✓
GL4 Requirement
A program is in place to
manage a community-wide
plan for immigrant inclusion.
Core
✓
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Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
GL4.1 Indicator
The program includes
processes to regularly
assess the needs and
priorities of the local
immigrant community in
each of the categories of
this standard and use that
feedback to strengthen the
plan.
Core ✓
The Anytown Welcome Academy
provides opportunities to solicit
feedback from new Americans.
The on-going relationship with its
graduates is valuable to ensure
continued monitoring of needs
and priorities. Work with the Cool
Project Name, while in the early
stages, offers a promising
opportunity for continuous
feedback.
It is expected that a more
systematic and ongoing
approach to identify
needs and priorities of a
wider range of relevant
immigrant communities is
put in place.
GL4.2 Indicator
The program includes
processes to engage cross-
sector and diverse
stakeholders in the
maintenance and
implementation of the plan,
including stakeholders from
the immigrant community
and receiving community.
Core
✓
GL4.3 Indicator
The program includes
accountability and learning
mechanisms to regularly
assess the effectiveness of
activities outlined in the
plan.
Additional Since the Anytown
Action Plan is still
fairly new, processes
have not yet been
identified.
The support of the Office for
Performance Improvement and
Innovation can play a significant
role in developing evaluation
mechanisms.
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Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
GL5 Requirement
A program(s) is in place to
promote and strengthen the
capacity of Community
Based Organizations
working on immigrant
inclusion.
Additional
✓
GL6 Requirement
A program(s) is in place to
promote employing a local
government workforce that
reflects the diversity of the
community.
Additional
✓
Anytown government has
recognized this as a priority by
becoming a member of GARE,
requiring all employees to receive
an implicit bias training, and
undergoing a study with HR to
analyze representation within its
workforce.
GL6.1 Indicator
The program(s) identifies
and addresses barriers to
inclusive hiring and
employee retention
including barriers to
accessing information on
open positions.
Additional
✓
GL7 Requirement
A program(s) is in place to
advance local and minority,
including immigrant, owned
business sourcing and
contracting.
Additional
✓
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Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
GL7.1 Indicator
The program(s) identifies
and addresses barriers to
sourcing and contracting.
Additional
✓
Equitable Access (EA)
EA1 Requirement
No locally mandated
government policies exist
where the primary purpose
of the policy is to exclude or
disenfranchise immigrants.
Core
✓
EA1.1 Indicator
No locally mandated
government codes exist
where the primary purpose
of the code is to exclude or
disenfranchise immigrants.
Core
✓
EA1.2 Indicator
No locally mandated
government policies exist
where the primary purpose
of the policy is to increase
the rate of immigrant
detention or deportation.
Core ✓
certifiedwelcoming.org 21
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EA1.3 Indicator
No government policies
exist where the primary
purpose of the policy is to
exclude or disenfranchise
immigrants based
on other facets of their
identity including gender,
sexual orientation, race,
ability, age, or religion.
Core
✓
EA1.4 Indicator
A process(es) is in place to
regularly audit and improve
local policies and codes to
strengthen immigrant
inclusion.
Additional There is not a formal
audit or review
process of local
policies and codes.
EA2 Requirement
A program(s) is in place to
ensure language access
across government agencies
with the goal of expanding
equitable access to
programs, services, and
activities.
Core Insufficient evidence
was provided to
determine the extent
of language access
across government
agencies.
EA2.1 Indicator
The program(s) assesses
and addresses language
needs for accessing
important community
information including safety
services and emergency and
alert systems.
Core Insufficient evidence
was provided to
determine the extent
of language access
across government
agencies.
certifiedwelcoming.org 22
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EA2.2 Indicator
The program(s) includes
training for staff.
Core Insufficient evidence
was provided to
determine the extent
of language access
across government
agencies.
EA3 Requirement
A process(es) is in place to
identify barriers to
equitable access to
programs and services, and
develop partnership
programs to address those
barriers.
Core
✓
Processes need to be
formalized and instituted
cross-government agency
rather than focused within
the role of the Office for
New Americans.
EA3.1 Indicator
Partnership programs to
achieve equitable access
provide services that are
responsive to diverse
cultural practices,
languages, and literacy
levels.
Core
✓
EA3.2 Indicator
Partnership programs to
achieve equitable access
address fraudulent services
and scams targeting the
immigrant community.
Additional
✓
certifiedwelcoming.org 23
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EA4 Requirement
A partnership program(s) is
in place to achieve
equitable access to health
services for immigrants.
Additional
✓
EA4.1 Indicator
The partnership program(s)
provides information on
health insurance options
and promotes access to
health insurance.
Additional
✓
EA4.2 Indicator
The partnership program(s)
promotes access to health
services including
treatment, testing,
preventative health
services, and mental health
services.
Additional
✓
EA5 Requirement
A partnership program(s) is
in place to achieve
equitable access to housing
for immigrants.
Additional
✓
Anytown is actively working to
include immigrant community in
its neighborhood development
planning.
Launch International offers
innovative opportunities.
While innovative
programs exist, safe and
affordable housing is an
area of growth for
Anytown.
certifiedwelcoming.org 24
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EA5.1 Indicator
The partnership program(s)
promotes non-
discrimination in housing
regulations and tenant
protections.
Additional
✓
EA6 Requirement
A partnership program(s) is
in place to achieve
equitable access to
transportation for
immigrants.
Additional Multiple stakeholders
cited transportation
as a barrier for long-
term residents and
newcomers.
EA6.1 Indicator
The partnership program(s)
promotes affordable
transportation services and
opportunities.
Additional
EA7 Requirement
A partnership program(s) is
in place to achieve
equitable access to justice
for immigrants.
Additional No evidence on the
existence of such
programs was
presented.
EA7.1 Indicator
The partnership program(s)
promotes access to justice
in local court proceedings
including access to legal
advice.
Additional No evidence on the
existence of such
programs was
presented.
certifiedwelcoming.org 25
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EA7.2 Indicator
The partnership program(s)
promotes conflict
resolution strategies such as
mediation.
Additional No evidence on the
existence of such
partnership programs
was presented.
EA8 Requirement
A comprehensive language
access policy is in place that
cuts across government
agencies.
Additional No evidence on the
existence of such
programs was
presented.
EA8.1 Indicator
The policy establishes a
process(es) to identify
essential government
services and programs and
prioritize language access to
those services and
programs.
Additional No evidence on the
existence of such a
policy was presented.
EA8.2 Indicator
The policy includes training
for staff on working with
diverse populations.
Additional No evidence on the
existence of such a
policy was presented.
Civic Engagement (CE)
CE1 Requirement
A partnership program(s) is
in place to develop
immigrant knowledge of
local government workings
and advance immigrant civic
engagement.
Core
✓
The Anytown Welcome Academy
provides a strong foundation for
learning about local government
services and opportunities to be
civically engaged, including
serving on boards and
commissions.
Engaging the broader
leadership infrastructure
is an opportunity for
growth.
certifiedwelcoming.org 26
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
CE1.1 Indicator
The partnership program(s)
provides information on
civic engagement
opportunities along with
general information on the
responsibilities of local
government.
Core ✓
CE1.2 Indicator
The partnership program(s)
supports immigrant
participation in democratic
spaces (i.e. hearings, council
meetings).
Additional
✓
CE1.3 Indicator
The partnership program(s)
supports immigrant
participation on
commissions and boards,
and advances immigrant
civic leadership.
Additional
✓
CE2 Requirement
A partnership program(s) is
in place to support
naturalization.
Core
✓
certifiedwelcoming.org 27
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
CE3 Requirement
A partnership program(s) is
in place to support eligible
immigrants in voting.
Additional
✓
New Citizens Vote is an
innovative program that
empowers new citizens to vote
through education and voter
registration.
The program was
developed in 2016;
evidence of its
continuation (or other
programming with similar
outcomes) will be
required for future audits.
CE3.1 Indicator
The partnership program(s)
works with relevant local
government and state
agencies to identify and
address barriers to voting
for eligible immigrants.
Additional
✓
CE4 Requirement
A partnership program(s) is
in place to engage
immigrants in community
service activities.
Additional
✓
CE5 Requirement
A partnership program(s) is
in place to address the
unauthorized practice of
immigration law and related
fraudulent services.
Additional
✓
certifiedwelcoming.org 28
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
Connected Communities (CC)
CC1 Requirement
A partnership program(s) is
in place to nurture
connections between the
immigrant community and
receiving community.
Core
✓
CC1.1 Indicator
The partnership program(s)
brings the immigrant
community and receiving
community together to
work on issues of common
interest.
Core
✓
The Cool Project Name, although
still in development, offers
innovative practices of bringing
community participation into
identifying community needs and
interests.
CC1.2 Indicator
The partnership program(s)
promotes regular
interaction and
communication between
leaders in the immigrant
community and leaders in
the receiving community.
Core
✓
certifiedwelcoming.org 29
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
CC1.3 Indicator
The partnership program(s)
builds relationships
between the receiving
community and the
immigrant community, and
supports immigrants in
building diverse personal
networks.
Additional
✓
CC1.4 Indicator
The partnership program(s)
includes activities
specifically targeted at
connecting immigrant and
receiving community youth.
Additional No evidence of
programmatic action
to specifically target
connecting immigrant
and receiving
community youth was
presented.
CC2 Requirement
A partnership program(s) is
in place to promote a
welcoming culture through
communications activities
across diverse media and
communications platforms.
Core Stronger evidence of
promoting a
welcoming culture
through partnership
programs is required.
CC2.1 Indicator
The local government has a
public proclamation or
resolution declaring itself to
be a welcoming community.
Core No evidence of a
public proclamation
or resolution was
provided.
certifiedwelcoming.org 30
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
CC2.2 Indicator
The local government does
not make public statements
discouraging immigration or
immigrant inclusion.
Core
✓
Community partners expressed
appreciation of the Mayor’s rally
following the Executive Orders
impacting immigration in 2016.
CC2.3 Indicator
The local government does
not make public statements
directly attacking any
community on the basis of
their religion,
ethnicity, race, gender,
orientation, or ability.
Core
✓
CC2.4 Indicator
The partnership program(s)
prioritizes messaging that
communicates the
community-wide benefit of
immigrant inclusion and a
welcoming culture for all
residents.
Additional Formal
communication
messaging related to
the benefit for all was
not identified except
for minimal
messaging related to
the community
identified event.
Education (ED)
ED1 Requirement
A partnership program(s) is
in place to work with the
primary and secondary
school system(s) to attain
more equitable educational
Core
✓
The Newcomer Academy offers a
best practice example to support
student success and transition to
a traditional school setting with
continued ESOL support.
Continued monitoring of
student outcomes,
including into which
schools they are attending
(e.g. magnet, tech, etc.) is
expected.
certifiedwelcoming.org 31
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
outcomes for immigrant
students.
ED1.1 Indicator
The partnership program(s)
advances immigrant parent
engagement in schools and
supports immigrant parents
in navigating the education
system (i.e. provides
support with enrollment and
information on local school
options, resources available
to students, and disciplinary
procedures).
Core ✓
The community service
organizations, especially Name 1
and Name 2, play a critical role in
ensuring parental engagement
and supporting successful
navigation of the education
system.
The Learning Program Name also
offer a best practice in the field.
ED1.2 Indicator
The partnership program(s)
facilitates immigrant
student access to
extracurricular or
enrichment activities.
Additional Insufficient evidence
was provided.
certifiedwelcoming.org 32
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
ED1.3 Indicator
The partnership program(s)
provides information on
services such as counseling,
financial assistance, and in-
state tuition that increase
immigrant student access to
higher education.
Additional
✓
Support provided by bilingual
student workers at the local CTC
and their outreach to the school
system has provided promising
results.
ED1.4 Indicator
The partnership program(s)
provides career readiness
support for immigrant
students.
Additional
✓
ED1.5 Indicator
The partnership program(s)
addresses early learning and
primary school readiness
for immigrant children.
Additional
✓
ED1.6 Indicator
The partnership program(s)
includes training for
educators and staff on
teaching and supporting
diverse student
populations.
Additional
✓
certifiedwelcoming.org 33
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
ED2 Requirement
A partnership program(s) is
in place to advance
educational and career
opportunities for immigrant
adults.
Additional ✓
Champions for immigrant
inclusion exist in the adult
education arena, however
a commitment beyond
specific individuals and
throughout the adult-ed
ecosystem is expected in
the future.
ED2.1 Indicator
The partnership program(s)
facilitates access to
professional development
opportunities.
Additional
✓
Community based
services provide access to
professional development
opportunities, but more
formal approaches would
strengthen the
opportunities.
ED2.2 Indicator
The partnership program(s)
supports immigrant access
to higher education,
technical degrees,
certification programs and
professional licensing.
Additional
✓
Services are provided
through a combination of
service providers,
workforce development,
and the CTC. More
coordinated efforts would
strengthen these services.
ED2.3 Indicator
The partnership program(s)
facilitates credentialing for
immigrants.
Additional ✓
The manufacturing credential
program offers best practices.
Expanding credentialing
opportunities into fields
outside of manufacturing
is critical.
certifiedwelcoming.org 34
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
Economic Development (EC)
EC1 Requirement
A partnership program(s) is
in place to support
immigrant jobseekers.
Core
EC1.1 Indicator
The partnership program(s)
provides information and
employment counseling to
jobseekers such as
information on
job search resources.
Core ✓
EC1.2 Indicator
The partnership program(s)
aims to prepare and place
immigrants in jobs that pay
a living wage and provide
the potential for upward
mobility.
Additional
✓
EC1.3 Indicator
The partnership program(s)
supports professional
networking and mentorship
opportunities.
Additional
✓
certifiedwelcoming.org 35
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EC1.4 Indicator
The partnership program(s)
connects immigrants to
work experience
opportunities such as
internships and
apprenticeships.
Additional
✓
EC2 Requirement
A partnership program(s) is
in place to engage local
employers, chambers of
commerce, and other
employer networks in
immigrant inclusion work.
Additional While the Anytown
Action Plan was
developed in
partnership with the
Chamber, the plan
does not set out
specific activities for
meeting this
requirement or its
indicators. Recent
staffing changes also
make it unclear how
Anytown Chamber
will carry the work
forward.
EC2.1 Indicator
The partnership program(s)
promotes workplace
language learning
opportunities.
Additional Currently, only the
Name 1 provides
workplace language
learning
opportunities, which
is insufficient to meet
the criteria. The CTC
expressed a
commitment to
certifiedwelcoming.org 36
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
creating vocational
ESOL programs.
EC2.2 Indicator
The partnership program(s)
works with employers to
improve workplace
conditions and culture.
Additional
✓
Monthly industry affinity groups
for health care, manufacturing,
and IT provide an opportunity for
peer to peer learning and place to
share best practices.
Using the monthly affinity
groups to further address
workplace conditions is
expected.
EC2.3 Indicator
The partnership program(s)
promotes the recognition of
foreign work experience.
Additional ✓ Insufficient evidence
was provided to
demonstrate a
partnership program
that promotes
recognition of foreign
work experience.
EC2.4 Indicator
The partnership program(s)
works with businesses to
identify and address
discriminatory practices in
hiring and employment.
Additional ✓ Although the Human
Relations
Commission provides
contract compliance
for entities
conducting business
with Anytown
Government and
responds to
discrimination
complaints, no
partnership program
was presented that
proactively focused
on addressing
discriminatory
certifiedwelcoming.org 37
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
practices in hiring and
employment.
EC3 Requirement
A partnership program(s) is
in place to advance
immigrants in starting,
building, and growing
businesses.
Core ✓
EC3.1 Indicator
The partnership program(s)
provides information on
enterprise development
services.
Core ✓
EC3.2 Indicator
The partnership program(s)
includes a process to
regularly assess, identify,
and address barriers for
immigrant entrepreneurs
and immigrant business-
owners (i.e. access to
contracting, financing,
networking, and technical
assistance opportunities).
Additional
✓
EC4 Requirement
A partnership program(s) is
in place to identify
economic development
Additional ✓
certifiedwelcoming.org 38
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
needs and opportunities for
immigrants.
EC4.1 Indicator
A process(es) is in place to
integrate the findings of the
partnership program(s) and
immigrant inclusion best
practice into the local
government’s formal
economic development
approach.
Additional
✓
EC5 Requirement
A partnership program(s) is
in place to strengthen
immigrants' knowledge of
the financial system and
financial skills including
avoiding predatory services
and over-indebtedness.
Additional
✓
certifiedwelcoming.org 39
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
EC6 Requirement
A partnership program(s) is
in place to provide
education on workers’ rights
and workplace safety,
improve access to
legal advice on employment
and workplace issues, and
address predatory practices
targeting immigrant
workers.
Additional
✓
Safe Communities (SC)
SC1 Requirement
A program(s) exists to train
public safety staff on
working with diverse
populations.
Core
✓
SC1.1 Indicator
The program(s) includes
training for staff operating
emergency response
systems under the
jurisdiction of the local
government.
Core ✓
SC1.2 Indicator
The program(s) includes law
enforcement staff under
the jurisdiction of the local
government.
Core
✓
Anytown PD new recruit training
includes an additional week of
“survival Spanish” and cultural
competency training. Bi-annual in-
service trainings include cultural
competency components.
certifiedwelcoming.org 40
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
SC1.3 Indicator
The program(s) includes
code enforcement staff
under the jurisdiction of the
local government.
Core
✓
SC1.4 Indicator
The program(s) engages
other jurisdictions whose
public safety or emergency
response systems impact
local residents.
Core
✓
Chief’s Association in Any County
ensures communication with other
law enforcement agencies.
SC2 Requirement
A partnership program(s) is
in place to strengthen
relationships and promote
regular communication
between law and code
enforcement agencies and
the immigrant community.
Core ✓
SC3 Requirement
A partnership program(s) is
in place to educate
immigrants about their
rights and responsibilities
under the law.
Core
✓
SC3.1 Indicator
The partnership program(s)
includes information on
immigration law and
enforcement.
Core ✓
certifiedwelcoming.org 41
Compliance Criteria Certification Assessment
# Requirement/Indicator Type ✓
Evidence of non-
compliance
Highlights Observations
SC3.2 Indicator
The partnership program(s)
includes information on
relevant local codes.
Core
✓
SC4 Requirement
A policy(ies) is in place to
provide safety services in a
way that builds trust and
relationships between the
immigrant community and
relevant agencies.
Additional See comments for
Indicators SC 4.1 and
SC 4.2
Anytown Police Department has
taken significant strides to build
trust in the immigrant community
through its more recent policy
regarding immigration
enforcement.
SC4.1 Indicator
The policy addresses victim
services.
Additional Evidence of a policy
that addresses
victims was not
provided.
SC4.2 Indicator
The policy covers code
enforcement.
Additional Evidence of a policy
that addresses code
enforcement was not
provided.
certifiedwelcoming.org 42
APPENDIX D– AUDIT DETAILS
Date Time Topic(s) Participants
Tuesday, January 30, 2018 8:30am Opening Meeting
9:30am Economic
Development,
Connected
Communities, Equitable
Access
10:30am Connected
Communities, Civic
Engagement
11:30am Government
Leadership, Connected
Communities, Civic
Engagement
1:30pm
Education, Economic
Development
2:30pm Economic Development
3:30pm Equitable Access
4:30pm Evaluation
Wednesday, January 31 8:30am Equitable Access,
Connected
Communities,
Education
9:30am Education
10:30am Education, Connected
Communities
11:00am Government
Leadership, Economic
Development
certifiedwelcoming.org 43
11:30am Economic
Development,
Connected
Communities, Equitable
Access
2:30pm Education, Economic
Development
3:30pm Equitable Access, Safe
Communities
4:30pm Education
5:30pm Safe Communities
Thursday, February 1 9:00am Closing Meeting
certifiedwelcoming.org 44
APPENDIX E– LOCAL GOVERNMENT STRUCTURE, RESOURCES, AND
PARTNERSHIPS
The following background provided context for the Anytown audit.
Demographic Information
Anytown-Any
County
Population Size:
Racial & Ethnic Demographics
Foreign-Born: Persons in Poverty:
Language other than English spoken at home:
Structure and Jurisdiction
GOVERNMENT
STRUCTURE
GOVERNMENT
RESPONSIBILITY
(AREAS OF WORK
OVERSEEN BY
THE APPLYING
GOVERNMENT)
SCHOOLS
DISTRICT(S)
certifiedwelcoming.org 45
EMERGENCY
SERVICES
WORKFORCE
DEVELOPMENT
Key Stakeholders and Organizations
GOVERNMENT
LEADERSHIP
Internal Agencies and Programs:
EQUITABLE ACCESS Internal Agencies and Programs:
Cross-sector Partners and Other Jurisdictions:
CIVIC ENGAGEMENT Internal Agencies and Programs:
Cross-sector Partners and Other Jurisdictions:
CONNECTED
COMMUNITIES
Internal Agencies and Programs:
Cross-sector Partners and Other Jurisdictions:
certifiedwelcoming.org 46
EDUCATION Cross-sector Partners and Other Jurisdictions
ECONOMIC
DEVELOPMENT
Internal Agencies and Programs:
Cross-sector Partners and Other Jurisdictions
SAFE COMMUNITIES Internal Agencies and Programs:
Cross-sector Partners and Other Jurisdictions
CIVIC CENTER COMPLEX
City Attorney City
Clerk Finance
Mayor & Council
Administration:
City Manager Office of
Communications
Development Services:
Planning & Building Code
Enforcement Land
Development Economic
Development
Public Works:
Engineering
Fire Department Administration
Human Resources Information
Technology Services
Development Services:
Housing
Public Works:
Conservation
Environmental Services
For additional information on the City of Chula Vista, services, or departments, visit www.chulavistaca.gov