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OpenCounter
Citizen- Focused
Permitting
OpenCounter guides applicants through complex permitting workflows
and calculates the specific timelines, permits, and fees associated with the
project. This helps applicants start their projects with more confidence,
and helps staff improve efficiency at the counter.
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View all of our partner clients at www.openc.ounte.r.com/customers
OpenCounter
Zoning Portal
The Zoning Portal lets applicants select a
land use and location to see how the zoning
code will impact their project. It incorpo-
rates zoning overlays and use -specific ques-
tions (like whether a restaurant will have
live entertainment) to provide an accurate
picture of the zoning ordinance. This helps
applicants to understand their options before
they sign a lease.
More at www.opencounter.com/zoning
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OpenCounter
Business Portal
Registering a business can be a daunting process
for entrepreneurs. The Business Portal takes the
guess -work out of the process by calculating
permit fees and requirements based on project
information. It also allows applicants to submit
their applications online, and gives staff tools to
assist applicants who have questions or need
additional support.
More at www.opencounter.com/business
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ducts
OpenCounter
Residential Portal
The Residential Portal guides homeowners
through the rules and regulations that apply
to residential additions, alterations, and new
construction. By calculating permit fees and
requirements associated with the project, the
Residential Portal helps homeowners to plan
their projects before they start, and stay in
compliance along the way.
OpenCounter
Special Events Portal
Special events are often complicated projects
that involve multiple departments. Closing
streets, parks, or other facilities on specific
dates or times can result in complex
requirements that may confuse applicants. The
Special Events Portal reveals these complexities
so that applicants can plan their projects, and so
staff can gather the information they need to
sign off on the use.
More at www.opencounter.com/residential More at www.opencounter.com/events
We put the public back in
public sector
When citizens start a business or home
improvement project, they're confronted
with complex requirements from the City:
multiple permits from different depart-
ments, each with its own terminology and
procedures. Tradespeople and permit exped-
itors know how to navigate these processes,
but non-professionals are often left behind.
Their lack of experience can lead to delays
and missteps, and even penalties and fines.
OpenCounter uses a sophisticated rules
engine to calculate permit requirements as
applicants fill in their project details. This
helps applicants to understand the process
before they get started, which cuts down
on questions and unexpected requirements
later in the project.
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Tuned to Your City
Public Sector Professionals Accessible Handmade in California
Jonathan Reichental
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CIO, City of Palo Alto.
About OpenCounter
OpenCounter combines Silicon Valley and public -sector
talent to create best -of -class products for modern
governments. The company was incubated at Code for
America in 2012, and is now powering tens of thousands
of permit applications per month in cities across the
country. If you are interested to learn how OpenCounter
can help your city to streamline permitting and
licensing, please drop us a line.
Alexandra DeYoung (Rahn)
Business Process Specialist,
City of Boise.
R www,opencounter.com
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u hello@opencounter.com
25 Taylor Street
San Francisco, CA 94102
k. (415) 573-2407
9 @opencounter