HomeMy WebLinkAboutAgenda Statement 1987/07/14 Item 29 COUNCIL AGENDA STATEMENT
Item 29
Meeting Date 7/14/87
ITEM TITLE: Resolution 43/,7- / Approving an
agreement with Charles Costa Enterprises
for operation of the Chula Vista Visitor
Center.
SUBMITTED BY: Deputy City Manager
REVIEWED BY: City Managerf (4/5th' s Vote: Yes No X )
The Visitor Information Center has been operated by the City
and staffed by temporary contract employees since June 1,
1987. At the budget review session of June 17, 1987, staff
presented three alternatives for operation of the Center,
and the City Council directed staff to attempt to negotiate
an agreement based on the proposal submitted by Charles
Costa.
RECOMMENDATION: That Council adopt the resolution.
BOARDS/COMMISSIONS RECOMMENDATION: N/A
DISCUSSION
The previous operator of the Center, VIA, ceased operation
on April 27, 1987 . To expedite reopening the Center, staff
conducted an informal bidding process, resulting in two
proposals for the Center's operation. Staff also presented
an analysis of the alternative of the City operating the
Center.
On June 17, 1987 the Council directed staff to attempt to
negotiate a six-month contract with Charles Costa that would
permit the operation to be re-evaluated in six months. Mr.
Costa' s proposal involves a snack bar/newsstand operation in
which sales personnel would also be responsible for
dispensing visitor information. Because of the multiple
objectives of the Center and concerns expressed about the
commercialization of the Center, staff attempted to develop
a contract that would ensure the highest possible level of
providing visitor information and promoting the City' s image
while accommodating a successful retail operation.
The attached proposed contract covers a six-month agreement
with Mr. Costa for operation of the Visitor Information
Page 2, item 29
Meeting Date 7/14/87
Center. The proposed operation represents little cost to the
City/County (about $1, 000 to cover restroom and janitorial
supplies) .
The contract includes the following provisions:
1. Term. The contract term is six months, starting
August 1, 1987 .
2 . Rent. No rent will be assessed for the term
of this agreement. However, records must be
maintained by Mr. Costa to be potentially used for
developing future rent structures.
3 . Maintenance/Janitorial. With the exception of
restroom and janitorial supplies, maintenance
and janitorial services for the interior of the
Center are the responsibility of the operator.
Restrooms will be cleaned at least once per day on
Mondays through Thursdays and at least twice per day
on Fridays through Sundays and on major holidays.
A $10, 000 bond or cash deposit must be provided
to the City to ensure the Center is returned to
its original condition at the end of the agreement.
4 . Hours of operation. The Center will be open every
day except Christmas, Thanksgiving and New Years
Day. The minimum hours of operation will be from
7 : 00 a.m. to 6: 00 p.m. on weekdays and 9 : 00 a.m. to
6: 00 p.m. on weekends and major holidays.
5. Public information. The Center will be staffed by
a minimum of two trained personnel on Fridays,
Saturdays, Sundays and major holidays, and at least
one trained person on all other days. Accurate
information will be provided about Chula Vista, San
Diego County, Southern California and Baja, Mexico.
The contract specifies areas of expertise and the
general level of knowledge required for each area. A
small sign at each entrance stating "Free Visitor
Information" may be required by the City. A fully
stocked brochure rack shall be available for the
public. A bulletin board and City map shall be
displayed. Additional informational services are
specified in the contract. Information and/or
referrals will be given on chula Vista attractions
and businesses unless requested otherwise by
visitors.
6. Image. The Center and its personnel shall present
a positive, friendly and responsive image of the
City of Chula Vista.
/3 /
Page 3, item 29
Meeting Date 7/14/87
7 . Insurance. The operator will maintain insurance as
as specified by the City.
8 . Suggestion box. The City has the right to install
a suggestion box in the lobby to obtain feedback
from the public about the Center's operation.
9 . Visitor counts. The operator will provide to the
City a record of the number of visitors to the
Center and the general areas of inquiries.
10. Pay phone. At least one public phone must be
available.
11. Transit passes. The operator will sell Trolley
and CVT passes.
12 . Termination. The City may terminate the contract
as follows:
A. For any reason with sixty days notice
B. For cause with seven days notice
C. For failure to remain open with 24-hours
notice
13 . Signage/Advertisinq. Signage and/or advertising
not approved by the City shall not be permitted.
The City has the right to display posters or other
public service materials within the Center.
14 . Commercial activities. The contract includes
guidelines for the physical layout of the Center to
maintain its public service environment. The Center
will contain a large newspaper/magazine rack, one
large refrigerator for cold drinks, free-standing
racks for hats, postcards, sunglasses, etc. , a
hanging menu board, small shirt display unit,
microwave oven, coffee maker, candy displays, etc.
The front part of counter will be kept free of
retail items.
Items sold will be limited to the following unless
authorized otherwise by the City:
A. Snack foods in sealed packages
B. Cold drinks in sealed containers
C. Coffee, tea, hot chocolate
D. Shirts
E. Hats
F. Magazines
G. Travel guides or books
/ 2 ' C
29
Page 4, item
Meeting Date 7/14/87
H. Transit passes
I. Film, flashcubes, batteries
J. Sunglasses
K. Cigarettes
L. Souvenir coffee mugs
M. Lottery tickets
Commercial activities shall not interfere with the
operator's ability to dispense public/visitor
information. Alcholic beverages, adult materials and
non-packaged food items will not be sold.
15. Utilities. Utilities and trash disposal in the
Center will be the responsiblity of the operator.
FISCAL IMPACT: Adequate funds are available in the Bayfront
Trolley Station budget to cover the maximum $1, 000 in
City/County costs of janitorial/restroom supplies during the
proposed six-month contract. If the contract is
renegotiated after the initial six-month period, the
operator may be required to pay rent and/or a percentage of
gross or net proceeds.