HomeMy WebLinkAbout2013/11/19 Special Orders 6 PresentationContinuous Improvement Through You
Update
Recent CITY Now Activity
6 staff people Completed UCSD Class
3 projects accomplished
26 staff participated
16 staff starting the CI class in Chula Vista
4 projects underway
2 projects initiated
5 pieces of City-wide standard work implemented
(more in departments)
Lean Certified
Accounts Payable
Results Achieved - Quantitative
5
Metric Baseline
(before)
Goal Actual
Result
(after)
Result %
# of steps in
Process
131 100 85 35%
Estimated
Lead Time to
Process
(calendar
days)
28 14 Est. 14*
50%*
Estimated
Error rate
18% 9% Est . 9%* 50%*
# of Object
Codes
114 75 57 50%
# of check
runs per
month
2 4 8 400%
*Will be measured through November Accounts Payable Project
Results Achieved - Qualitative
Improved communication between departments on A/P process.
Less follow up work trying to track down status of payment due to streamlined process.
Less complaints from vendors due to timely payments.
Reduced stress due to elimination of deadlines.
“…my staff have commented and I have noticed too how smooth accounts payable transactions have been in the last couple of months.”
“Applause for you! You and your team did an excellent job in making our job easier. Thank you so much.”
Purchasing
New CI Class
11 classes
56 hours of class time
16 Coaching sessions
24 Hours of coaching
Other
Consultant review of CI Program
Review Work Program
Identify program needs
Strategic Plan
CHULA VISTA